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Meals
Breakfast, Lunch, Dinner
Reviews (16)
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Reviewed February 10, 2017

This was the “house” restaurant of a self-styled 4* hotel in Usti and is apparently part of a franchise [?] chain. A loose group of just four friends, part of a larger group of ~200 at a two day event in Usti, ate here on...two adjacent tables, in the otherwise almost empty restaurant. Of the group of 200, this hotel had about a couple of dozen staying both nights. Despite only four eating complete meals at this time in the restaurant, attended by a single waiter and a bar person for drinks, one meal order was interpreted totally incorrectly. While two identical starters were ordered, what turned up, after a long wait was one which was correct and one that was totally wrong, Following this, two of the main courses presented also after another long wait, had to be sent back to be properly cooked, despite requesting the meat to be prepared “well done”.. The starters were pleasant but after the main courses all finally arrived properly cooked they were limited in substance but palatable. At this stage only the reviewer, out of the four, was prepared so hang any longer for a desert. Apple and pancake was ordered and came after another inordinately long wait but was copious, hot and tasty… The root cause of two of these issues could be that, despite the menu being presented in English, the waiter perhaps didn’t fully understand English. Plus they seemed not to write down any of the orders ether … The reason why the kitchen was so slow in providing the cooked food orders is anyone’s guess. As this was an erstwhile conference hotel restaurant, and at least about a couple of dozen guests were staying from the large group, just what would have happen if a greater number had turned up? Another fact limiting the overall hotel service was this restaurant [kitchen] closed at 22-00 [last food orders apparently 21-45]. As this “facility” also apparently provided both the drinks [bar] service and room service these all ceased at 22-00 too…. Plus if you wanted a breakfast packet the next day this had to be ordered by 20-00.More

Date of visit: February 2017
Helpful?2  
Reviewed March 25, 2015

Do you love perfect soups for lunch or extraordinary dishes as a dinner? Go there! The venue is not that perfect, but the quality and the approach are. Go there if you live in the Clarion Hotel or some other place.

Date of visit: December 2014
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Benada Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3
  • Value: 3.5