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Ratings and reviews

#178 of 4,666 Restaurants in Prague
RATINGS
Food
Service
Value

Details

PRICE RANGE
$6 - $34
CUISINES
Mediterranean, Italian, Pizza, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (676)
Filter reviews
204 results
Traveler rating
131
40
6
13
14
Traveler type
Time of year
LanguageEnglish
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Traveler rating
131
40
6
13
14
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Reviewed September 11, 2021 via mobile

Went for dinner and ordered the seafood pasta.the mussels were ICE cold so they had taken them out of the fridge and not cooked fresh. Very poor.

Date of visit: September 2021
Helpful?
Reviewed August 3, 2021

We came to the restaurant because it looked good from the outside... That wast the only positive thing. The waiter pushed us to order something we told him we will look on the menu and that we will make an order in a bit. After...a while he came back and asked in arrogant way if we know what we want now. So we ordered it was weird that he didn't wrote what we wanted or so, we ordered our drinks and 2 pizzas. After few minutes he brought 1 drink and the second he brought wasn't the one we asked for so we kindly asked for the one we ordered. There was a lot of people coming after us. So we waited for our food but we started to be curious where is our food after they delivered food to the people sitting next to us. It was also pizza and some spaghetti so it was interesting. Not mentioning that they forget to bring cutlery along with the spaghetti and the woman waited for it so they need to ask the waiter to bring them. We waited for more than 50 minutes for it and nothing happened so we asked for our order and he told us he will found out when we will have our pizzas so he went to the kitchen and we saw he did something with the order on the tablet went again to the kitchen and came to us it will be in 10 minutes. So we waited and nothing so we payed our drinks and leaved because there was not an apology or anything from his side he just kept repeating its fault of the chef not his and that they have a table of 30 people inside but they came after we have ordered so it's not our problem. So to summarize it the waiter was arrogant and he will not change until he see money in the visitors which can't speak Czech. I don't know much about the food when I didn't get one it may be good but it will never be enough for the experience with the waiter.More

Date of visit: August 2021
Helpful?1  
Reviewed October 31, 2020

Agree with the previous review. Have been going there for several years. Used to have good food with mostly good, sometimes excellent service. Recently though since the pandemic both the food for take out and the service have significantly declined. Last time there was terrible...both food and abusive people (not all).More

Date of visit: October 2020
Helpful?2  
damianoc473, Vlastník at Il Capitano Ristorante, responded to this reviewResponded November 2, 2020

Hello Mr. We are very sorry for your bad last experience, anyway the quality of the food has not really changed. We still cook from the same ingredients and our staff has not changed. So that we can discuss it anyway and improve something, if...More

Reviewed September 9, 2020

I went there with my friends and I have been living in Prague for 3 years, I have never seen such an awful restaurant before. The staff was too pushy to order things and he was rude. In the end, he said that we cannot...pay separately and my friend had to pay all by herself. Then we learned that we could pay separately. I ordered fries and ketchup, the staff said they do not have sauces. I mean seriously? In the heart of Prague, with these prices and this kind of restaurant? not worthy at all. Don"t waste your time to go there.More

Date of visit: September 2020
Helpful?3  
W8915GHjanb, Vlastník at Il Capitano Ristorante, responded to this reviewResponded September 10, 2020
Google Translation

Vazeny zakazniku, Platit zvlast je u nas bezne. Temer vsichni plati zvlast. Bohuzel hranolky s kecupem u nas skutecne nemame,...More

Reviewed February 28, 2020

I live in prague at the moment, my friend and I are regulars at this place , mostly because of the amazing service and fresh food !! Roberto and Wendy are just fabulous.. so friendly so warm and welcoming:) can’t recommend this place enough!

Date of visit: February 2020
Helpful?1  
Reviewed February 2, 2020 via mobile

Four of us had dinner and all of our meals were absolutely spot on- mains and desserts. Pizzas, meat and fish dishes were excellent, well cooked and beautifully presented. Fantastic service and great prices too. Highly recommend if anywhere near the area.

Date of visit: January 2020
Helpful?2  
Reviewed January 31, 2020 via mobile

DELICIOUS MEAL ask for Wendy and David!!!! Amazing food and great service!! Had delicious pizza with spinach and ricotta. Great wine, friendly service, and delicious food!

Date of visit: January 2020
Helpful?1  
Reviewed January 26, 2020 via mobile

We had a nice dinner at this place the main courses were very tasty all my friends enjoyed their meal. Special mention to the tuna , very great cooked !

Date of visit: January 2020
Helpful?1  
Reviewed January 24, 2020

I was with my friends last weekend. Very nice location, welcoming, kind and helpful staff and kitchen .... super !!! A must try is the suite of mussels in white wine with croutons and tuna tartare !!! And if you are undecided about what to...eat ... ask the staff and you won't be disappointed !!! Extensive menu with truly inviting dishes! Absolutely to visit "the suite", a cellar open for a year, excellent for spending time in good company while sipping a good glass of wine in a private and very welcoming location !!! I will definitely be back! See you soon!!!!More

Date of visit: January 2020
Helpful?1  
Reviewed January 9, 2020

I had the truffle prawn pasta and it was honestly the best meal I’ve ever had! The deserts were lovely too. The staff were so welcoming and lovely and the atmosphere is amazing! Would 10/10 recommend.

Date of visit: January 2020
Helpful?
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Frequently Asked Questions about Il Capitano Ristorante

Yes, Il Capitano Ristorante offers takeout services.

Il Capitano Ristorante is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5