After a difficult day I wanted to grab a hot meal, so I wanted to try Food Story which has a huge amount of variety under one roof and a dining room downstairs, well the hostess had all the warmth of a dead fish. The...waiter promptly took my order and brought me fresh ginger tea. So far so good, but no food was brought to me, and I was the only person in the dining room, after waiting a considerable amount of time I asked the waiter how long before the food will arrive 3 minutes he replies, another 10 minutes go by and no sign of my ribs with mashed potatoes, ok so I tell the waiter I will pay for the tea and eat elsewhere. Really no excuse for making a patron wait for a meal that is precooked and which only needs heating up. Especially when there are no other customers, much room for improvement at Food Story, no happy ending with this visit, but maybe you will have better luck.More