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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Mentioned in

  • A City Lover's Guide To The Best Things You Can Do In Praguetripoto.com

Details

PRICE RANGE
$13 - $65
CUISINES
Italian, Cafe, Czech

Location and contact

Mala Strana (Little Quarter)
0.1 miles from Charles Bridge
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Reviews (1,700)
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Traveler rating
688
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LanguageEnglish
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Traveler rating
688
258
46
31
34
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Reviewed September 10, 2020

We stopped by only to have a drink when we went down from the castle. This restaurant and its waiters have been so nice we decided to stay for dinner too and ended up having more bottles of wine. Especially, I would like to highlight...our waitress Pavlína who has been helpful and very charming. She has made every our request possible with her smile on. I could see the other waiters are actually having a good time when serving the customers, which is super important especially in post-communist countries where customers usually feel that they are bothering the waiters. I definitely recommend to go here, the view is amazing and it only adds to the already perfect experience.More

Date of visit: September 2020
Helpful?1  
Reviewed September 8, 2020 via mobile

Perfect location on Kampa, just next to the Vltava river with nice view on the Carls bridge. Great and fast service. Great food. For sure can recommend.

Date of visit: September 2020
Helpful?2  
Reviewed September 7, 2020

This was a visit to see my son and his wife and they had booked this location - the view of the Charles Bridge is first class and you sit next to the river , heaters are availalbe for the cooler evenings and the menu...is extensive. The Waiter was attentive and the prawns as a starter followed by the burger were first class. The Beer and the wine finished the meal off to perfection.More

Date of visit: September 2020
Helpful?2  
Reviewed August 27, 2020 via mobile

We very much enjoyed our evening. We sat on the terrace looking out onto Charles Bridge as the sun gradually set. What a perfect setting. The service was second to none. I had the leg of venison with vegetable sauce, potato dumplings and cranberries. It...was delicious. My wife had the fish and chips (cod) with a lovely tartar sauce mixed with peas and tomatoes and chips and she much enjoyed it. We both had cheesecake for dessert and very nice it was too. Compared to London the cost was very reasonable given the quality of food, the ambiance and service in the restaurant and the magical setting. Highly recommended.More

Date of visit: August 2020
Helpful?2  
Reviewed August 23, 2020

We found the restaurant on the internet and where pleasantly surprises by the entourage, food, service and the scenery. The waiter, Karel, did his outmost being a perfect host. Suggested the right local wines and food. Although it was a party of 9 people all...of us received the right course without asking do ordered what. Perfect! Could not asked for more. Thank You Karel.More

Date of visit: August 2020
Helpful?
PR-manager-Cihelna, Marketing at Hergetova Cihelna, responded to this reviewResponded August 26, 2020

Thank you, we are delighted to hear you had a good time! All the best and see you soon

Reviewed August 22, 2020

A lovely restaurant situated just next to Charles Bridge. The setting is second to none, and as we were approaching the restaurant, it had this enchanting feel to it, walking along the cobbled streets of Prague. We had a great table outside, right on the...river, and ordered some cocktails before dinner. The food was good (dessert was good, main was a little dry and needed more sauce), just not as good as it should have been. The red wine selection was also disappointing. Don't let this deter you though - the whole package is worth going here - unforgettable views, unforgettable night.More

Date of visit: August 2020
Helpful?2  
PR-manager-Cihelna, Marketing at Hergetova Cihelna, responded to this reviewResponded August 26, 2020

Thank you for your review, we will try to be even better next time! See you soon

Reviewed August 15, 2020 via mobile

Great food & vine - best service! Jan, our waiter, provided us an unforgettable dining experience. Will definitely come back.

Date of visit: August 2020
Helpful?2  
PR-manager-Cihelna, Marketing at Hergetova Cihelna, responded to this reviewResponded August 26, 2020

Thank you so much for your kind words, glad to know you had a good time! Cheers

Reviewed July 31, 2020 via mobile

Excellent food, location, and service. We were here for an anniversary dinner and found it relaxing, enjoyable and a bit of a reprieve from a hot day!

Date of visit: August 2020
Helpful?1  
PR-manager-Cihelna, Marketing at Hergetova Cihelna, responded to this reviewResponded August 26, 2020

Thank you so much! It was a pleasure to have you. Hope to see you soon, cheers! Cihelna team

Reviewed July 31, 2020 via mobile

Excellent location right next to Charles bridge. Great views. Good food. Not too expensive considering where it is. Nice waiter with long beard, swept back hair, took photos of us at our request. Might be worth getting them to cook your burger for longer. Definitely...a bit too pink inside for my liking, but I'm still here, so it can't have been bad.More

Date of visit: July 2020
Helpful?2  
PR-manager-Cihelna, Marketing at Hergetova Cihelna, responded to this reviewResponded August 26, 2020

thank you for your review! glad you had a good time: and next time we can make your burger well done :-) cheers

Reviewed March 12, 2020 via mobile

We went there with my girlfriend for lunch. The servis was poor. First of all, I asked in advance through the email to be seated by the window, the reply was that it will be OK to manage a seat by the window for us....When we entered the restaurant, the man at the desk was not nice and seemed that we destroyed his free time on computer. He seated us on the high chairs but we asked for a table by the window. He told us that he cant keep a table by the window from 11am ( we came at 1pm) and that we have to wait.. Then he loudly said to his coleague that we want to be seated by the window, it was quite impolite. After one hour we got a table by the window but we will not come back at all.More

Date of visit: March 2020
Helpful?
kristinavitkova, Marketing at Hergetova Cihelna, responded to this reviewResponded April 1, 2020

Dear John, we appreciate all feedback by our customers. Our staff is always eager to do everything our customers wish for and this is often pointed out by our guests. Regarding your reservation, when made several days in advance, we can guarantee a spot with...More

Reviewed March 7, 2020

Restaurant is located only a couple of minutes away from the Charles Bridge (on Prague Castle side). Really enjoyed our evening here; staff are extremely attentive, friendly & professional. All the window tables were taken when we arrived but the person who seated us noticed...that one table would be free a few moments later if we wanted to wait a couple of minutes, which we did. Views are lovely & I can only imagine how nice it is here in the summer. We shared the burrata to start and it was excellent. We had two mains - filet mignon which was absolutely perfect and served with a great assortment of mushrooms & veg, and my colleague had the veal schnitzel, which he enjoyed. We also had a lovely white & red wine with our meal. I would definitely recommend to others.More

Date of visit: March 2020
Helpful?2  
kristinavitkova, Marketing at Hergetova Cihelna, responded to this reviewResponded March 11, 2020

Thank you for your kind review! We're glad you enjoyed your dining experience at our restaurant along with the fantastic view, which truly is our favorite, too. Please welcome back any time!

Reviewed February 29, 2020 via mobile

I’ll start with the fact i rated this place 5/5 when I came 3 years ago and it’s a genuine shame that it’s got to the same rating standard as a regular money-grabbing old town restaurant... So to set the scene, it was a Wednesday...in Feb and we were 1 of 3 tables in a restaurant that can hold 300 people. Let me start with the price - you’ll pay more than the regular restaurants so the expectation is that it’s better than the norm. Unfortunately it’s NOT. My biggest shock and disappointment was the lady who took our coats. She honestly treated us like criminals trying to pull a coat scam on her and regimented the coat tickets like a soviet era enforcement officer, even when we needed our jackets when we went for a cigarette. (No ticket no jacket!). If we were to forgive the awful service, the food - well the menu you will find is now extremely limited and the seafood and main we ordered was sub par.More

Date of visit: March 2020
Helpful?1  
kristinavitkova, Marketing at Hergetova Cihelna, responded to this reviewResponded April 1, 2020

Dear guest, we appreciate all feedback by our customers. As we are a large restaurant as you have pointed out, we do have a careful approach to all of our guests' coats and jackets. Our personnel is always eager to fulfil all our customers' wishes,...More

Reviewed February 21, 2020

In the 3 days we spent in Prague we had lunch here the first day and returned on day two for dinner, not the cheapest but very relaxing atmosphere, good menu choice, quality food, attentive service

Date of visit: February 2020
Helpful?2  
kristinavitkova, Marketing at Hergetova Cihelna, responded to this reviewResponded February 27, 2020

Thank you for your kind review! We're glad you enjoyed your dining experience at our restaurant and even came back for seconds! :) Please welcome back any time.

Reviewed February 18, 2020 via mobile

We had lunch in this wonderful restaurant and the best time in Prag. The food was amazing- my favourite was the steak tartar and the scikova from venison leg. The service was amazing and superb. Last but not least the view from our high table...to the Charles Bridge......More

Date of visit: February 2020
Helpful?1  
kristinavitkova, Marketing at Hergetova Cihelna, responded to this reviewResponded February 27, 2020

Thank you for your kind review, Sonja! We're glad you enjoyed our cuisine as well as our favorite view of the Charles Bridge. Please welcome back any time!

Reviewed January 20, 2020

Located down at the river, viewing the right Riverside as a bonus. Very nice premises, friendly and helpful staff. The lunch was very delicious, the service marvellous. Should you be thinking where to go for a pleasant lunch/dinner with friends or just after a walk...through Prague castle and the narrow streets nearby, just try it. The high standard of meals and services, the location, all these are then naturally influencing the price level.More

Date of visit: January 2020
Helpful?1  
kristinavitkova, Customer Service at Hergetova Cihelna, responded to this reviewResponded January 23, 2020

Thank you for your kind review, Mili! We're glad you enjoyed your dining experience at our restaurant and please welcome back any time!

View more reviews
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Frequently Asked Questions about Hergetova Cihelna

Yes, Hergetova Cihelna offers delivery services.

Hergetova Cihelna is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5