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Cafe, European, Healthy
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Breakfast, Brunch, Late Night, Drinks
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All reviews brunch ice cream cakes club sandwich salad dark chocolate coffee break great coffee great menu palladium egg vegan czech
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Reviewed 4 days ago

Fast, efficient service. Clean facilities. Outstanding food. What more do you need? Recommended. "Peter Drake" Hexham Northumberland

Date of visit: August 2020
Reviewed 2 weeks ago

Always a hard time to find pastrami in this city. I like your twist with the bagel, that is a interesting touch. The girl (I think slovak??) was very nice. Happy I visited

Date of visit: April 2021
Reviewed 3 weeks ago

Cacao is one of my favorite cafes because of the friendly staff and food. I have been supporting them by ordering every now and then but I do miss the atmosphere of sitting in the cafe. Once things open here I am on my way!

Date of visit: April 2021
Reviewed March 26, 2021

I am a lover of pastrami and it is rare to find a place that has the Pastrami sandwich that I used to get in the states. Happy for cacao to be successfull, good food and great service.

Date of visit: March 2021
Reviewed December 28, 2020

Your daily menu has been very good. I do miss multiple options but I get that through the window you just offer one option. Regardless thank you, it has been very good.

Date of visit: December 2020
Reviewed December 26, 2020 via mobile

I really love the atmosphere in Cacao and their tasty desserts! 🤗 However, salads and Club Sandwich are great as well!

Date of visit: August 2020
Reviewed October 6, 2020

I love bagels yet they seem to be hard to find in Prague. I go to cacao mainly for the nice atmosphere, its very friendly as well as the bagels. There is also a small chance i get something from their lunch menu that changes...daily..( I think that is a good thing)More

Date of visit: October 2020
Reviewed September 25, 2020 via mobile

So many Czech bloggers recomande this place including food bloggers. Probably getting food for free there.. It is the reason why I visited this place. To be honest this restaurant is fail. Unfriendly, unprofessional, really young staff. The girls were gossiping next to our table...instead taking care of guests and they were really loud. Food was not good. I ordered buddha bowl and asked for no tomatoes and no avocado and more other veggies instead. I didn't even got the roasted chickpea (ok, it was literally 5 pieces and tasted like two weeks old). The plate was half empty and got few pieces of chicken which was completely dried out.More

Date of visit: September 2020
Reviewed September 22, 2020

We came with a friend for lunch, as soon as we sat down, they immediately brought us some salads, and when we apologized and said that we haven’t ordered anything yet , the waitress without saying a word turned around and left. Then the waitress...Veronica came up to us and with a sour face took our order, she was very unpleasant. We ordered sandwiches, after 30 minutes we asked Veronica where our food ,a passing waitress interrupted us, shouted that the wait was 20 minutes by law, again we had no time to say anything as she turned around and left. The food is delicious as always. Пришли с подругой на ланч, как только сели нам сразу же принесли какие-то салаты , а когда мы извинились и сказали что только пришли официантка не говоря ни слова развернулась и ушла. Потом к нам подошла официантка Вероника и с кислым лицом приняла наш заказ , была очень не приятной. Мы заказали сэндвичи , через 30 минут спросили где наша еда у Вероники, мимо проходящая официантка перебила нас, крикнула что по закону ожидание 20 минут, опять же мы на успели ничего сказать как она развернулась и ушла. Еда вкусная как всегда . Přišli jsme s kamarádem na oběd, jakmile jsme se posadili, okamžitě nám přinesli nějaké saláty, a když jsme se omluvili a řekli, že servírka právě přišla beze slova, otočila se a odešla. Pak k nám přišla servírka Veronika a se zakysanou tváří převzala naši objednávku, byla velmi nepříjemná. Objednali jsme si sendviče, po 30 minutách jsme se zeptali, kde máme jídlo od Veroniky, přerušila nás projíždějící servírka, zakřičela, že podle zákona čekalo 20 minut, znovu jsme neměli čas nic říkat, když se otočila a odešla. Jídlo je chutné jako vždy.More

Date of visit: September 2020
Reviewed September 10, 2020 via mobile

My situation from yesterday: The two women got up, I saw that the table is now free. I took a seat because the Cafe was full and I didn't want to miss the table. The waitress came, she wanted to clean the table, but broke...a big glass full of wather. Water and 1000 small pieces of glass landed on my pants and shirt. I was wet and covered with the glass. She said "sorry" with a smile. I said "just sorry, you are don't ask if I'm hurt?". Her answer was "why are you sitting on a dirty table", and with such a tone, like I did something wrong. It can happen, of course, but I've never experienced such a unprofessional customer service. And btw, I've already been in Cacao Ljubljana and Cacao Portoroz, and the staff there was nice, friendly and helpful.More

Date of visit: September 2020
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Questions & Answers
Ask a question
September 18, 2015|
AnswerShow all 2 answers
Response from CACAO L | Property representative |
Yes, cacao is unique by making all ice cream and cakes daily fresh from the best ingredients and on our premises, therefore no products are transported from any production facility
April 14, 2015|
AnswerShow all 3 answers
Response from CACAO L | Property representative |
Cacao is non-smoking, but you can be smoking on our outside garden, which is very comfortable and you can admire Prague historical center while enjoying a coffee or our famous desserts
April 14, 2015|
Response from CACAO L | Property representative |
Yes, Cacao is a non-smoking place and is suitable for children and mothers as we offer a wide variety of healthy fresh juices, superfood cocktails, raw desserts, desserts and ice cream.
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Frequently Asked Questions about Cacao

  • Yes, Cacao offers takeout services.

  • Yes, Cacao offers delivery services.

  • Cacao is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4.5
    • Atmosphere: 4.5