Beautiful place and good concerts... But a very bad experience with two girls of the staff. We arrived 45 minutes before the jazz concert and, when arrived at the place, a girl explained us that all the tables were booked, so we could only get...standing places for the gig. Once the concert started, as some of the tables were completely empty, my girlfriend asked to another member of the staff: "In case somebody doesn't show up, could we please sit?". The answer was very rude: "No, all is full and everybody is here".
Arround 40 minutes after the concert started, one of the tables (with four chairs) was still empty. Another couple besides us asked the same waitress with the same percentage of success, so we were standing in front of an empty table with empty chairs... Suddenly, a group of local people decided to sit on the chairs... We explained the unfair situation to the waitress: "The table was empty for more than half and hour and we asked you, but those people didn´t... So that's not fair for us". The lady was impolite and bad-mannered again: instead of explaining the people that we asked before them (and even if we are foreigners we have rights and we do like to sit), she only said "sorry".
Don't like this kind of different treatment just because you are from other country, even more in a place were musicists from many different countries, from Jorge Rossy to Kendrick Scott, come to play their music... I am very sorry to use these words, but that can only be called 'racism' or at least a type of 'elitism', mistreating foreign people in contrast with usual local customers.
Even if Prague became a very touristic place, don't treat people from other countries like tourist. You don't know where they come from or their circumstances. Be kind and polite with everybody. That's as much as important as music is.More