[Czech]
Restauraci jsme navštěvovali opravdu často, bydlime 500m od restaurace, jídlo bylo výborné a pizza (Broccolo) nejlepší jakou jsem kdy měla plus za super cenu :) Dnes vecer s pritelem jsem si objednali dve pizzy - Roma a Broccolo (374kc + 20kc box a rozvoz...29kč, dohromady 423 kč), platili jsme stravenkou 500kč bez vraceni. Kdyz jsme otevreli objednavku, tak dostali jsme Roma a Bolognese, kterou vůbec nemáme radi (s prilozenou uctenkou na 413kc). Zavolala jsem kuryrovi, omlouvila jsem se, ze ho rusim a bylo mi receno: "No a co? Je to velký problem?! Mozna priste dostanete od nas neco, mame toho hodne(?) ". Nejsem vybiravy clovek, ale od kuryra jsem tuto sluzbu vubec necekala! Takze dostali jsme pizzu kterou VUBEC nemame radi, byla prilis slana, za jinou cenu, a nikdo se ani nepokousel opravit situaci. Takze to byla prvni a posledni objednavka z Roma Uno, dekujeme.
[Eng]
Since we live on Zizkov and just 500m from this pizzeria, we were there quite often. Food was always tasty, Broccolo pizza is my favourite and price is good. Today my boyfriend and I decided to order dinner, we were too tired to walk even 500 meters to buy pizza. So we wanted Roma and Broccolo (423kc total), we had a meal voucher for 500kc and decided to pay without a refund. When the pizza came, I gave 500 voucher and at home we realized at home that instead of Broccolo there was Bolognese and total cost was 413kc, just 10kc but anyway... When I called the courier, apologized for bothering, I was told: "So what? Is this a big deal? Next time maybe you'll get something from us. We have no time for this". We are not picky guys, we were just tired after work and wanted to eat our favourite pizza, Bolognese pizza was too salty and it was my least favourite pizza, I wanted what I paid for. No one even tried to show that they want to fix the situation. So it was our first and last order here. Thank you.More