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Travel safe during COVID-19
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What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Face masks required for guests in public areas
Read more
Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

#584 of 731 Bar in Prague
#2,287 of 4,669 Restaurants in Prague
RATINGS
Food
Service
Value

Details

PRICE RANGE
$89 - $329
CUISINES
Bar, European, Czech, Central European, Pub
Meals
Lunch, Dinner, Drinks
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features, about
Reviews (45)
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16 results
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4
4
1
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5
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LanguageEnglish
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Reviewed June 22, 2021

Average service, average meals. Too hard and dry confit duck (dumplings and cabbage) , tripe soup tasted and looked like goulash. At least they have good beer. At some tables you make your own draught beer.

Date of visit: June 2021
Helpful?2  
Reviewed September 27, 2019

Rude and disrespectful waiters. We had a dinner with couple of friends, waiters were rolling eyes every-time we asked for beer or snack, they brought beer and smashed it on the table. We saw an incident this week, waiter was screaming on 4 people in...the restaurant during lunch time. These waiters should fired immediately!More

Date of visit: August 2019
Helpful?1  
Reviewed October 18, 2018 via mobile

Customer service was horrible. The waiter, who had barely made eye contact with us all night, demanded a tip and stood over my partner while he was counting our cash. He pointed at the tipping section on the bill and rudely requested over and over...that my partner look at the bill and choose what he would be tipping. My partner being the guy he is over-tipped and left me furious. Tipping is now expected and not appreciated - this always leaves a bad taste in my mouth. The waiter was incredibly rude, but got his tip any way. I will NEVER go back to this restaurant, nor would I tell people to go.More

Date of visit: October 2018
Helpful?
Reviewed August 5, 2018 via mobile

This restaurant is located in Prague 13 directly at Metro Station Nove Butovice. The staff is always friendly and restaurants and restrooms are clean. If you are lucky or you have made reservation you can draft the beer yourself. Uou even can see your beer...amount compare to other tables and other brand restaurants. It is funny. They have good food suitable to beer. Pricing much better as compare to city center. Just go and try.More

Date of visit: July 2018
Helpful?
Reviewed April 5, 2018

Most appalling customer service EVER! Very unfriendly and unhelpful staff who made no effort to make us feel welcome. We received dirty looks from the minute we sat down merely because we are English! We then went on to order food/drinks which was quite a...struggle considering how confusing the menu is - half in English and half in Czech! I then ordered 3 beers for the table and was brought pear juice. It took 3 assistants to sort this out and the main lady involved would not accept the blame but instead blamed our London accents....even though English is not her first language! I wish I could say the food was disgusting but as a veggie with not a lot of choice in this meaty restaurant my wrap was very nice!More

Date of visit: March 2018
Helpful?4  
Reviewed March 28, 2018 via mobile

Never had such bad customer service, the staff were rude and patronising. We ordered 3 pints of beer and they brought us pear juice, when we asked the waitress to change it she made it out to be our fault, blaming our London accents and...mimicking how we pronounce beer. She slammed the pints on the table. None of the staff wanted to help and were all very rude.More

Date of visit: March 2018
Helpful?2  
Reviewed February 26, 2018 via mobile

Although I am not a beer drinker, I had the opportunity to experience this horrific "pub restaurant". Being actually pleased by the nice interior when I came in, I was then simply horrified by the whole rest. The service was awful: rude, arrogant and inattentive....Especially one scumbag, acting haughtily toward others. Thinking he was something 'more' when we were younger. When I was not greeted and given a menu by him, I decided to take it myself. This guy, however, came to me and as if accused me for what I did. He also did not bother to apologize for any mistake he did, just like bringing me the wrong order or attempting to take my plate, before I even finished. Not even mentioning the food: it was honestly no different from my school cantine. I expected something more, when this was a restaurant but it was just nothing superb, so I just gulped it down. The menu was besides very modest, it took me hours to pick something from there. I may seem like a very demanding eater, but believe me, I am not. I am not at all. If you really wanna come, just come for a beer, don't expect anything awesome.More

Date of visit: February 2018
Helpful?1  
Reviewed July 30, 2017 via mobile

Long wait for the food and it wasn't what I ordered and the English menu states item(s)in English which are incorrect hence my wrong order.. the staff where very unhelpful. I had to pay for the meal they got wrong. The manager was argumentative, awful...customer service ever experienced. Would not recommend and would NEVER go back again. Wouldn't even give it a star !More

Date of visit: July 2017
Helpful?
Reviewed May 21, 2017 via mobile

Prague is not famous for good service but most of the times I've come here staff is polite and friendly. Lots of space and always clean. Beer and food are good. Recommended to everyone who needs to stop for food or just some beers.

Date of visit: May 2017
Helpful?
Management response:Responded May 24, 2017

Hello, Ricardo, thank you for your nice feedback! :) Have a nice day.

Reviewed May 1, 2017

This place I visited 3 times, and it was 3 times a mistake. Very slow, unprofessional and rude service, they knew little or nothing about the dishes they serve, nor how to talk to a customer! Miles away to make you feel as a client...or to create a cozy atmosphere for you. Welcome to czech republic I guess:-( Good luck that the stuff will notice you before 15min passed. On one of these error ocassions we visited here, after 20min we just simply left and until now we think, the stuff didnt even notice we came and left, as they were more to discuss between themselves at the bar area, than serving and assisting the customers. If you dont want to ruin your lunch or dinner (which ever to be honest) just stay away from this place.... and it has so much potential... Thumbs down servers!More

Date of visit: March 2017
Helpful?
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Frequently Asked Questions about The PUB - Praha 13

Yes, The PUB - Praha 13 offers takeout services.

Yes, The PUB - Praha 13 is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The PUB - Praha 13 is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3
  • Value: 3.5