Such wonderful food should be served by a caring waiter. Our reservation was made by phone for 7pm, when we arrived. It therefore was a surprise that at 8.20pm, having enjoyed some delicious Spanish food, the music went silent and the waiter was walking around...the restaurant turning off the lights.
I understand that It being the night of 23rd December, the staff would want to go home early. But when I commented on this most unfriendly act of inhospitality, I was told that the restaurant closed at 8pm.
Why was our reservation accepted for 7pm at a sophisticated restaurant without being told that we would only have one hour to enjoy our meal?
Why did it say in Google that the restaurant was scheduled to close at 10pm that evening?
Why was it not possible for the waiter to diplomatically ask us if we were ready for the bill as they were planning to close?
To cut the music and switch off lights was a depressing end to what should have been a lovely evening.
Our bill amounted to 2 700 Czech Crowns, so I would have thought we would have been treated as valued guests.
For a restaurant offering such delicious in an attractive setting, it is such a pity to be let down by insensitive, thoughtless and careless service.
I've no doubt the waiter is a decent young man, and my guess is that he was told to act as he did and lacked proper direction.
I would like to return to this otherwise-lovely restaurant, but am afraid the good cuisine will be accompanied by poor service.
Sadly, I am obliged to give this establishment an overall 'poor' rating.More