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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$3 - $25
CUISINES
Caribbean, Bar, Seafood, Fusion
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (127)
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118 results
Traveler rating
80
21
7
3
7
Traveler type
Time of year
LanguageEnglish
Traveler rating
80
21
7
3
7
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Reviewed August 12, 2022 via mobile

This place is awesome and very comfy, although the music doesn’t go with the vibe of the place. I would like a little more dishes I could order, the food was tasty and our waitress was very kind

Date of visit: August 2022
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Reviewed July 30, 2022 via mobile

Roots is all around wonderful! The food is always amazing! Delicious fresh and great menu choices. I also love the ambiance! :) Beautiful setting for couples or friends. The drinks are amazing as well. Service is always A+ -- accommodating and friendly. Excellent choice!

Date of visit: October 2021
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Reviewed November 21, 2021

Amazing experience at Roots! The drinks are delicious, try them all! We went a few times and tried many dishes, they were all excellent (especially the tuna tartare). Thanks to the kind and lovely service :) we will be back!

Date of visit: November 2021
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Reviewed November 21, 2021

Excellent service! From the ambience, food & speciality cocktails it’s a 10/10. The El Encanto drink is my fav! The vibe makes you never wanna leave! And the sushi is out of this world !!! If you haven’t been it’s a must try! You won’t...regret it :)More

Date of visit: November 2021
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Reviewed November 20, 2021

Great service authentic food and design, great spot for family time. Recommended to anyone that wants ah local experience

Date of visit: November 2021
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Reviewed October 11, 2021 via mobile

Very nice place in Rincon for just talking and having a drink. Or. Their menu is also very good. Say hi to Gigi for me.

Date of visit: October 2021
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Reviewed July 9, 2021 via mobile

Excellent place, great ambience, music and service. Food was so good. I’ve never been in a Thai rest like this. I’ll visit again any time soon

Date of visit: July 2021
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Reviewed May 26, 2021

Have you ever walked by a place and saw a bunch of people having a good time and thought "I need to get in on that there action?" Well, this was us in Rincon. We were actually on our way to another restaurant and saw...all the people having fun at Roots and decided to stop. So fun! Great drinks and shots (try the Pistachio shot). I wasn't hungry but my husband was. He really wanted chicken and the kids menu was the only thing that had chicken dishes. They allowed him to order off the kids menu and they delivered this glorious chicken skewers and rice and beans. It was beautiful and delicious. But the vibe of this place is contagious! I hope you feel the same when you visit.More

Date of visit: May 2021
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Reviewed May 22, 2021

Came here for my birthday and received the worst treatment. When we were served at last minute they let us know they did not have an ingredient for one of the plates, my friend ended up leaving without eating because of such short notice. Another...one of the plates was cold and they still charged it because he said he put his finger in and was hot. When we tried to talk with the owner he did not even listen and just walked away.More

Date of visit: May 2021
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Reviewed April 11, 2021

I have frequented this place many times and the restaurant has delivered great service and awesome food in the past, But, I brought a group today here and it was truly one of the worst dining experiences I’ve ever had. We sat at 630 and...ended up asking the waitress for our check and food to go at 830 since we had still not received any of the main courses. We watched as the dinner bell hit and hit and the drinks piled up on the bar and it seemed the place was woefully understaffed or that they didn’t care. If food was taking this long, would have appreciated the heads up, but lack of communication and watching drinks stack up to be delivered to tables showed this place was very poorly ran. The restrooms were disgusting and got worse every time i visited throughout the night. I’ve seen this restaurant be great - the chef usually is incredible and the atmosphere is great (even during Covid) but, it just seemed like no one gave a crap and it was just a huge bummer. I raved about this place for weeks and it just seemed like a completely different restaurant. I’m gonna definitely give this place another chance and want to amend this review. Please get it together! This place is awesome at it its best!More

Date of visit: April 2021
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Tony A, Owner at Roots Restaurant & Bar, responded to this reviewResponded April 14, 2021

Hey I’m Tony the owner and the chef I’m very sorry for your experience. I have some unexpected family situation and have to leave town for the weekend unit Tuesday. And as I can see not in good hands. I feel responsible for your experience...More

Reviewed March 9, 2021

The pad thai was not good, the salads were ok, the stir fry not good. Topping it all of, I bet the server was high. Would not recommend or return, Give it a 3 as the one salad (out of 4 meals) was very good.

Date of visit: January 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 26, 2021 via mobile

Martini night is the night to go ..Not too busy in town. You might even find easy parking. Nevertheless. The lamb chops ate by far the best in Rincon. The price is good. Drinks are good. Service is good. Other menu items are good. A...relaxing dinner with my wife and all is good in the world. Give it a visit.More

Date of visit: January 2021
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Reviewed February 19, 2021 via mobile

Okay restaurant at a resort. It's fine. Nothing special and nothing awful. Staff was busy but tried their best.

Date of visit: February 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 14, 2021

1/5, which I could leave a 0.5/5... Cocktails are the only good thing going on for this place. Asked if they could prepare their lomein without anything spicy since my wife has IBS, waitress goes to check with the kitchen and says lomein has nothing...spicy. We order it, the plate comes and guess what? It’s spicy after all. I asked for them to take the plate, waitress does without any issues whatsoever, but then the manager comes over to “make things right” and offers other options which I thought was a nice gesture at the moment. Wife finally decides on the salad and fish, and everything is fine so far. 15min later, still waiting for the salad. 25min pass, nothing yet. After 35min of waiting for a salad and fish, we cancel the order and only a I’m sorry would you like a free shot from the manager is offered... are you freaking kidding me?! Ummm, no, I don’t want a shot, my wife wanted a salad 35min ago. She never checked up on us and didn’t really seem she checked on our food. Even though this was St. Valentines day, restaurant wasn’t even full capacity because of COVID restrictions. Needless to say, never going back and making sure no friends or family step foot in this place.More

Date of visit: February 2021
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Reviewed August 28, 2020

Waited outside to come in for a hour told that when some one leaves, we’ll be next. Wouldn’t even take a name down. When told we could enter, sat down only to be told they ran out of everything even though we showed an hour...after they opened. Young lady was clueless. Thanks.More

Date of visit: August 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Q2265JFtonya, Owner at Roots Restaurant & Bar, responded to this reviewResponded August 29, 2020

Sorry for your experience, for the administration this are very bad news. We are a family oriented business and the girl you are talking about she is only 15 years old. Because the covid 19 situation we are taking reservations only. But this is not...More

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Camper49630955923
July 4, 2019|
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Response from Tony A | Property representative |
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ROOTS RESTAURANT & BAR, Rincon - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Roots Restaurant & Bar

Yes, Roots Restaurant & Bar offers takeout services.

Roots Restaurant & Bar is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4