We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Shop B-038 Chatswood Chase, Chatswood, Willoughby, New South Wales, Australia
94153536
Website
Today
11:00 am - 9:00 pm
Open now
All hours
Hours:
Sun 10:45 am - 9:00 pm
Mon - Wed 11:00 am - 9:00 pm
Thu 11:00 am - 9:30 pm
Fri 11:00 am - 9:00 pm
Sat 10:45 am - 9:30 pm
More Info
Add Photo Write a Review

132 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 127: English reviews
Sydney, Australia
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

The food was good but service a bit chaotic as the staff were very busy - a bit off putting when a bowl of steamed rice comes out before any of the previous dishes!

Helpful?
Thank MerryH375
Brisbane, Australia
Level Contributor
242 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 1 week ago

As this was a family outing with small children, we went for an early dinner at around 5 pm. Fairly quiet, so no waiting time to be seated and the food was on the table within 10 minutes. As usual, the best dumplings in town, wonderful rainbow beef and scrumptious noodles. Can't fault this place and love going here every... More 

Helpful?
Thank AWCostless
Sydney, New South Wales, Australia
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

try the prawn and chilly and peanut butter dumplings very slow to sit and no nice atmosphere in and out

Helpful?
Thank Ritchie B
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

New Shaghai was great for dinner after work with our family. The service was fast and friendly. The food was delicious and price great value.

Helpful?
Thank Alistair A
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Well, it's not the type of genuine food you would find in China. More dumbed-down for the western palate. But the dumplings are pretty darn tasty and cheap too! Food-court dining is more miss than hit, however this place is a gem.

Helpful?
Thank David V
Sydney, Australia
Level Contributor
86 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We dined as a group of 14 in the private room - just to the side of the main room. We wanted to celebrate new incoming staff and farewell those leaving during the Chinese New Year of the Monkey. I dined here many times when the New Shanghai first opened in 2010. Back then the dumplings were a little more... More 

Helpful?
Thank Babycakes2014
Sydney, Australia
Level Contributor
130 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 19, 2016

For the price, the soup dumplings and pan fried pork buns were above average. That's where the compliments end. I ordered their special noodles: just appalling, flavour free cold noodles ( not in cold dish list) with no meat etc. it was sparsely scattered on the plate. We were thankful it was a small serve. (Table next to us received... More 

Helpful?
Thank Mike S
Sydney, Australia
Level Contributor
31 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 17, 2016

Have been to this restaurant many times. The dumplings here are the best. I have never been disappointed by any dish I have tried here. First come , first served, so a bit of a wait for a table at peak times. You do need to get the waiters attention to take your order but once your order is taken... More 

Helpful?
Thank Anne0366
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 5, 2016

Not bad. pretty decent. But I believe it is pretty pricy to a certain extend for the quality and service.

Helpful?
Thank Sonia T
Sheffield
Level Contributor
53 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 29, 2016 via mobile

Yummy food! Nice Shanghai Xiao Long Bao. Authentic taste preserved, generous amount served. Certainly one of the better place for authentic chinese cuisine

Helpful?
Thank administrative83

Travelers who viewed new shanghai also viewed

Chatswood, Willoughby
Chatswood, Willoughby
 

Been to new shanghai? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    3 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
Chinese, Asian
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Takeout, Reservations
Good for
Families with children
Open Hours
Sunday
10:45 am - 9:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 9:00 pm
Saturday
10:45 am - 9:30 pm
Location and Contact Information
  • Address: Shop B-038 Chatswood Chase, Chatswood, Willoughby, New South Wales, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Greater Sydney  >  Willoughby  >  Chatswood
  • Phone Number: 94153536

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of new shanghai and other visitors
1 question
Ask a question
North Sydney, Australia
over a year ago

See all questions (1)

Questions? Get answers from new shanghai staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?