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New Orleans Hotel

Bar, European, Pub, Gluten Free Options, New Zealand
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27 Buckingham Street, Arrowtown 9302, New Zealand
8:00 am - 10:00 pm
Closed now
All hours
Sun - Sat 8:00 am - 10:00 pm
More Info
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218 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Level Contributor
106 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Came here with my boyfriend for first table, and couldn't have been happier. You get your choice of 3 menus: pub food, pizza, and Asian. We had something off each menu, the braised mushrooms were my favourite on the Asian and my boyfriend's was the duck pancakes. We shared the vegetarian pizza, and it was unusual with potato and squash... More 

Thank Quaffley
Wellington, Wellington, New Zealand
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We ate off the pub style menu. Large servings heavy on the chips, but burgers a bit soggy, with staff forgetting two of our twelve orders on a very quiet Friday lunch.

Thank Ian R
Auckland Region, New Zealand
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Amazing barista - only one I have ever had that brought extra warm milk with the coffee to use if the strength of the coffee was a bit too strong. Great breakfast, good portions.

Thank Tricia5964
Sydney, Australia
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ate there a couple of nights during our stay in Arrowtown. Had the bangers and mash which was a good winter warmer and the roast pork. Nice relaxed atmosphere with two fire places.

Thank kennethfranklin82
Edinburgh, United Kingdom
Level Contributor
42 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wide selection of food on the menu, ranging from burgers to Chinese. Food was good and the portion sizes were big. Had to wait a wee while for the food, but it was worth it.

Thank Dawn C
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Service was extremely poor and waiters were rude. Took along time for food and then it never arrived all together, got 3 meals at once but one of the kids never got theirs for another 20mins later. Outside table were over top of large puddles. Will not be going back.

Thank Andrew M
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

Yet again food and service were awesome. Never fail to please. We had steak with the pepper sauce and fish of the day both cooked perfectly. Salad was fresh too. Good size meals. We eat here every time we are in Queenstown.

1 Thank Gaye M
1 review
1 of 5 stars Reviewed June 26, 2016 via mobile

The bar itself and bar staff were very good. However the main cook in the kitchen was very abusive towards the bar staff and he did this in full view of the customers which made for a very awkward and uncomfortable experience. My order was incorrect when the waiter brought it our table and when the correct order was re... More 

Thank TBB14
Management response:

I am sorry to hear that you had a bad experience at our Hotel/Restaurant. I would like to look further into this situation. Could you please describe the Chef you are referring too, so we can endeavour to make sure this never happens again. You can either respond on Tripadvisor or reply by email: info@neworleanshotel.co.nz Thank you More 

Christchurch, New Zealand
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

A great pub with atmosphere and lots of TV's to watch sport (we were wanting to watch the Crusaders) Had a tasty burger and and nachos for the table. Food portions were large and tables were spacious catering for larger groups standing. Great pub food and value for money.

1 Thank Gaslight_ChCh
Greymouth, New Zealand
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

Haven't been here since the New Years Eves of my youth! Glad to see its still here. Au revoir the Royal Oak! Great accommodation. Was surprised how nice the rooms were cos it was inexpensive. Ours looked out to the river. Great meal last night. Beijing Duck pancakes. Yum. Goid selection of crafts beers and my personal fave for this... More 

2 Thank Foxylady2012

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Bar, European, Pub, Gluten Free Options, New Zealand
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Dining on a budget, Bar scene, Large groups, Families with children
Open Hours
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
Location and Contact Information
  • Address: 27 Buckingham Street, Arrowtown 9302, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Otago Region  >  Arrowtown
  • Phone Number: 034421748
  • This restaurant is at New Orleans Hotel
Located in beautiful Arrowtown on famous Buckingham Street, The New Orleans (New O, as the locals call it) is one of the last historical running hotels in New Zealand. We pride ourselves on providing simple, honest old fashioned hospitality. The hotel has 9 well appointed rooms all featuring free wifi, New furniture,Linen and Decor (updated 2012). Our award winning Bistro and Bar features local seafood,an extensive wine list, NZ Craft Beer and much, much more. We are open 7 days from 8am, Breakfast, Lunch and Dinne.Recently (2013) we have extended our premises to Include Little Micky Finns, Arrowtown's very own Irish and Gourmet Pizza Bar. Featuring genuine Emerald Isle Memorabilia and boasting the best Whiskey collection in town.

Questions & Answers

Questions? Get answers from New Orleans Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?