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Serenity Cafe

$$ - $$$Cafe, European,
Shop 6 | Whangarei Town Basin, Whangarei, New Zealand
+64 9-430 0841
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  • Excellent53%
  • Very good35%
  • Average7%
  • Poor3%
  • Terrible2%
Travelers talk about
“lunch” (37 reviews)
“pies” (24 reviews)
Open Now
7:00 AM - 3:00 PM Hours
Cafe, European, New Zealand, Contemporary, Vegetarian Friendly, Gluten Free Options, Vegan Options
$$ - $$$
Shop 6 | Whangarei Town Basin, Whangarei, New Zealand
All Details
Write a ReviewReviews (215)
Traveler rating
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1 - 10 of 213 reviews

Reviewed 2 days ago via mobile

Great tasting food but the worst service ever! Staff were rude and unhelpful, treates us like "hurry up and get out" to top it off theres no wifi!! Not good when having a work meeting. Wont be back

Thank arrong504
Reviewed 1 week ago

Really really disappointed = went here yesterday and bought mince and cheese pie and sausage rolls. Whilst they looked nice they were all full of pastry. We actually threw them out. The sausage roll was terrible. The pie was terrible. We then went and bought...More

Thank AmandaJP1970
Reviewed 3 weeks ago via mobile

CAN BE A BIT CHAOTIC at lunch time but they muddle through. Pies are great! Try the smoked hapuka pie and a milkshake.. not too many sweet things but what their is is very nice

Thank NewZealandGypsy
Reviewed 3 weeks ago

Not the best spot on the town basin in terms of river views, but an excellent range of food and great coffee make up for it. Also, the staff are very friendly and efficient. I get the feeling that there are about 2 tables too...More

Thank tunney
Reviewed 5 weeks ago via mobile

Great coffee good food excellent location on the waterfront in the basin in the city a very busy cafe well worth going to

Thank Patrick W
Reviewed 5 weeks ago via mobile

We really enjoyed the pies!!! They were very filling😀 It was so good I had to eat it all!!! Staff were very nice and helpful, food was great. Very busy - must be popular !!!

Thank JKaipo
Reviewed May 7, 2018 via mobile

Staff friendly and polite, great coffee and quick service - but I asked staff if they had free wifi and was told no wifi available to customers as it slows down the cash register that uses wifi. I will get my coffee somewhere else.

Thank Kristi24_13
Reviewed May 1, 2018

Came with a couple of friends for Sunday lunch, although extremely busy the service was great and the food arrived within ten minutes, the fish was fab, lovely crispy batter and lots of chips, two of us had that and the other friend had a...More

Thank TROPHYKerikeri
Reviewed May 1, 2018

We go to Serenity regularly now as it is consistent with the qualify, quantity of food and the service. Always pleasant with a smile. Good on you all.

Thank luv2eatout2016
Reviewed April 30, 2018

The food was amazing so were the breavages like tea and coffee, My only down side was that at the time I arrived at 10:00am for breakfast the line was to say the least a bit long other than that I would definitely recommend to...More

Thank Kayden F
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Ask a question
Questions & Answers
May 21, 2018|
AnswerShow all 3 answers
Response from ScampinIzzy | Reviewed this property |
No, I don’t think so. Try the home made pies, they are brilliant
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Parking Available
Good for
Families with children, Kids, Local cuisine, Large groups
Open Hours
8:00 AM - 3:00 PM
7:00 AM - 3:00 PM
7:00 AM - 3:00 PM
7:00 AM - 3:00 PM
7:00 AM - 3:00 PM
7:00 AM - 3:00 PM
7:00 AM - 3:00 PM
Location and Contact Information
  • Address: Shop 6 | Whangarei Town Basin, Whangarei, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Northland Region  >  Whangarei
  • Phone Number: +64 9-430 0841
  • E-mail
We have indoor booth seating as well as tables for couples and tables for four. If you are a big family don't be shy to ask our friendly staff to join tables, we are more than happy to do that for you. Outside are more tables and seating with umbrellas for shade. A view of our Clock museum with flowers surrounding a huge sundial gives plenty to entertain visually while enjoying your meal. Tour buses regularly arrive not far from our doorstep with lots of parking and a big play area for children just around the corner. Feedback is essential for constant improvement which we welcome gladly. We hope you enjoy your meal, From all the staff at Serenity Cafe :)
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