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The Exchange Hotel

Certificate of Excellence
$$ - $$$
Bar, Pub, Australian, Gluten Free Options
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125 Denison Street, Cnr Beaumont and Denison Street | Hamilton, Newcastle, New South Wales, Australia
+61 2 4961 1985
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
1 review
1 of 5 bubbles Reviewed 1 week ago via mobile

We had 5 adults and 4 small kids. It says on the menu that kids eat free on sundays. We ordered and were told that kids only eat free with a main meal. It does NOT say that.. i looked on the website and facebook page and it says KIDS EAT FREE ON SUNDAYS. After speaking to the manager for... More 

Helpful?
Thank Deb G
Greater Newcastle, Australia
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Went with a couple of friends on a Monday for lunch and now I remembered why I haven't been back for a while. Steak was like chewing on a rubber band, the chips were cold (although I did get replacement ones when I complained). One of the other steaks was completely black (she did say well done!) and the other... More 

Helpful?
Thank tbrill2015
1 review
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Service is actually really bad. I stood and in a line and waited at the bar for a beer and one of the bar staff just formed a new line right in front of me for people to order food, so I was just left standing there for ages as he served people all around me. I also had a... More 

Helpful?
Thank G A
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 weeks ago via mobile

Was there on a Friday night. Dined at the Goodtime Burger Co, ( restaurant inside the exchange)from 7pm . Then continued on in the Hotel til 2am. DJ music was quite good, a good mix. Security/RSA Marshalls were visibly present. Ensuring no drinks on the dance floor and also there to keep on eye on the riff raff. Drinks are... More 

Helpful?
Thank Aaron D
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 11, 2017

Eaten here a bunch of times with a couple of blokes and the new menu (goodtime burgers) is great. Really good burger and a wonderful pub. However, recently attempted to make a booking for a dozen people and called sporadically over a course of two weeks without getting anyone. Used the website's contact form - no reply there either. A... More 

Helpful?
1 Thank Mitchell C
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 3, 2017 via mobile

Brought the family here for lunch Burgers where awesome Service was excellent And the meals where out fast

Helpful?
1 Thank Marcus C
Newcastle
Level Contributor
45 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed February 3, 2017 via mobile

Went to try the burgers and arrived and ordered straight away as the place was quite full. Meals came out in about 30 mins from time of order. Burgers were ok but they were extremely salty. Guys get your seasoning correct and the customers would enjoy your food and return again. We won't be back as it was way over... More 

Helpful?
Thank SUBMANHQ
Newcastle, Australia
Level Contributor
25 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed January 11, 2017

My sister and I decided to order the $10.00 luncheon specials. What a big mistake. The beef pattie in my hamburger was of very poor quality. In fact, I could not finish my meal and decided to wait to alert the waitress of my discontent with the burger but no one came near us the entire time we were there.... More 

Helpful?
Thank socsoc
Newcastle, Australia
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 27, 2016 via mobile

Our first time trying the new restaurant. Burgers were great, service was fine. It was very busy but our meals were prompt

Helpful?
1 Thank Klou11
Melbourne, Australia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 16, 2016

Last week we lunched at the Exchange Hotel and I was delighted and amazed when my veggie burger turned out to be the best I have ever eaten. Considering I am almost 70 years old, that is quite a recommendation! Congrats to the chef and wait staff.

Helpful?
2 Thank mistofles

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
$9 - $23
Cuisine
Bar, Pub, Australian, Gluten Free Options
Meals
Dinner, Lunch
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Bar scene, Families with children, Large groups, Dining on a budget
Location and Contact Information
  • Address: 125 Denison Street, Cnr Beaumont and Denison Street | Hamilton, Newcastle, New South Wales, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Greater Newcastle  >  Newcastle
  • Phone Number: +61 2 4961 1985

Questions & Answers

Questions? Get answers from The Exchange Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?