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Customs House Hotel

1 Bond Street, Newcastle, New South Wales 2300, Australia
+61 2 4925 2585
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  • Excellent38%
  • Very good44%
  • Average9%
  • Poor5%
  • Terrible4%
Travelers talk about
“snapper” (16 reviews)
“pate” (10 reviews)
Open Now
11:00 AM - 10:00 PMAll hours
European, Bar, Mediterranean, Gluten Free Options, Vegetarian Friendly
$$ - $$$
1 Bond Street, Newcastle, New South Wales 2300, Australia
All Details
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Reviews (318)
Traveler rating
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1 - 10 of 316 reviews

Reviewed 4 days ago via mobile

Had date night at Customs House on Thursday. The oysters were fresh and creamy. The duck confit was sensational, as good as anything in France. The cheese plate was overflowing with delicious cheese and accompaniments. We were well looked after by the staff. We visit...More

Thank Sean S
Reviewed 2 weeks ago

absolutely loved this place. the food was brilliant. best fillet steak I've had in ages. perfectly cooked. great building, wonderful atmosphere and the staff were fantastic. we went back two nights in a row.

Thank sharonafraser
Reviewed 4 weeks ago

Great food, friendly staff...wonderful location and atmosphere. Can highly recommend. Love the place.

Thank susanehardy
Reviewed October 3, 2017

Had a great dinner with workmates at this pub/ resturant. The meals were very nice, maybe a little pricey but tasted lovely. Great atmosphere with a musician playing some great music added to our evening .

Thank 5Ts
Reviewed October 2, 2017

Great venue - cosy garden spot at the front. Helpful staff and overall great venue ! Memorable party for my cousins engagement. Finger food was nice.

Thank mariekabattiato
Reviewed October 1, 2017

Dined here recently as part of a larger group (approx 25). Was really impressed with both the service and the quality of the food. I had the slow cooked beef brisket - delicious. Pork Belly was very popular at our table and the duck got...More

Thank David P
Reviewed September 29, 2017 via mobile

Wonderful historic setting in an iconic sandstone building, great harbour views, and quality food and coffee. Menu-appropriate wine list and professional, friendly service that creates a relaxing and very enjoyable atmosphere. The snapper fillets with burnt butter sauce were cooked perfectly - beautifully crisp on...More

Thank PRey55
Reviewed September 25, 2017 via mobile

After a previous bad service experience at Customs House, we have recently had a couple of great meals here. Fresh seafood, excellent and attentive table service with a smile. This hotel has improved its customer service focus and is now a great place to be...More

Thank Graham V
Reviewed September 18, 2017 via mobile

Second time at customs and it certainly didn't disappoint. Staff all friendly again and more than happy to let us start our dinner on the terrace and move inside for mains. Oysters fresh and the beef brisket a real winner, sticky date always impresses. First...More

1  Thank James S
Reviewed September 12, 2017

I had some interstate visitors and we wanted to have an informal dinner. They loved the atmosphere and decor and the meals were very well executed. The snapper was very fresh and cooked to perfection, we had a few fillet steaks with Bearnaise and chunky...More

Thank Reinhold F
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Ask a question
Questions & Answers
Debbie H
May 30, 2017|
AnswerShow all 5 answers
Response from Gabrielle M | Property representative |
Customs House is open on Saturdays from 11am with lunch commencing at midday throughout the afternoon. Dinner service commences at 6pm with last orders at around 9pm.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$12 - $29
Restaurant features
Seating, Waitstaff, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Outdoor Seating, Private Dining, Parking Available, Digital Payments, Accepts Credit Cards
Good for
Scenic view, Bar scene, Large groups, Kids
Open Hours
11:00 AM - 6:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 12:00 AM
11:00 AM - 11:00 PM
11:00 AM - 12:00 AM
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1 Bond Street, Newcastle, New South Wales 2300, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Greater Newcastle  >  Newcastle
  • Phone Number: +61 2 4925 2585
  • E-mail
Heritage building overlooking Newcastle Harbour with beautiful long established Restaurant & Bar. Dining available on the Veranda, Beer Garden and Inside. Great European-style menu which caters to many using fresh local ingredients specialising in Seafood, Steaks, Salads & Pasta. Snack & Bar Menu available. 13 beers on tap including craft beers. Extensive wine list with many by the glass. Friendly efficient staff who are well trained to accommodate guests for their specific requirements.
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