The queues were horrendous and what we thought was a restaurant was a takeaway. People were sitting out on the street eating the food. Its like A&F used to be - overrated!!

Had two great tasting burgers today and ate at the counter. Bad decision. One guy in particular, the only one with long sleeves, put bacon on the grill without gloves and then bought salad from the fridge. He repeated this twice while I ate. I...told the young lady on the front window as I left. Deaf ears me thinks. 1/10 for poor food handling, stay safe we hope, no runs later!More

Oh my goodness, absolutely delicious. When we arrived, there was a long queue. We debated if we would wait. It was actually only about 15 mins until we got our burger, and it was most definitely worth the wait. 100% lived up to the hype.....delicious...😋😋😋More

There was always a long queue people waiting at the shop, each time I passed by (from 11am to late night) We gave it a try for a take out. Ordered then waited outside. When your order is ready, your number should be displayed on...the screen. You can then go in and pick it up. The portion is very generous for the lux burger, beef patty is thick, the bun is big, so it’s a great value. It took over 20 minutes but it’s OK. The taste is ok, so so. I had better burgers in Australia. Maybe the best for Queenstown.More

Ferg is one of those things that you must do if in Queenstown. The wait wasn’t too bad for the amount of people that were ordering. The food was surprisingly very quick and the burgers were outstanding 🤤 Everyone needs to try a Fergburger!

Great food and the wait wasn’t as long as we had expected. Recommend walking towards the lake to eat it in the foreshore park.

There are LONG lines waiting to order every time we've walked by here. So, we decided we had to give their famed "Fergburger" a try. If you objective is to have a HUGE meal, you'll like this one. We'd be hoping for a more succulent...burger (given the trend in that direction recently). The bun was "basic," the meat was cooked to "well done" (which is not our favorite), and the otgher ingredients were "so so." We'll not go back.More

We asked someone what the HUGE line was about. He called it FOMO but also added they are the best burgers 🍔 We lowered our expectations thinking that they were “just burgers” but they are truly delicious. We had the original with cheese. They are...fresh & generous servings & I would be happy to eat them every day 😄More

So geleteria, bakery & bar all alongside the burger place. Queue was long but moved quickly so you could place order & pay. Had to wait for burger 40mins in total, was worth the wait & used all 4 outlets

Is it worth the hype? Does it taste better because you’ve been waiting (hungry) for an hour for “fast food”? It’s a pretty good burger. Even the Gluten Free bun is pretty good and that is saying something. The beef patties are cooked well. The...fries are yummy. Burgers are good sized - you’ll need both hands to hold one. Doesn’t drip with mayo and relishes. Just a good all round burgerMore

Very good burger indeed. Something people must try when in town because of the quality of the products. Bigger than I expected (the price as well) but is it worth a 45 minutes queue ? I am still not sure about that

The queue is only about 15 minutes but then its about a 45 minute wait for the burger. It was indeed the best burger I've ever had. You can't go to Queenstown without having a Fergburger. We had the double burger but no fries (tho...the fries did look good) - the burger was huge.More