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Dukes Bar & Restaurant at Prince's Gate Hotel

1057 Arawa Street | Princes Gate Hotel, Rotorua 3010, New Zealand
+64 7-348 1179
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Overview
  • Excellent46%
  • Very good26%
  • Average12%
  • Poor5%
  • Terrible11%
Travelers talk about
“lamb dish” (2 reviews)
“potatoes” (2 reviews)
“salad” (3 reviews)
Closed Now
All hours
CUISINES
International, European, Bar, Pub, New Zealand, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1057 Arawa Street | Princes Gate Hotel, Rotorua 3010, New Zealand
All Details
Write a ReviewReviews (123)
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1 - 10 of 115 reviews

Reviewed 5 days ago

The food was delicious. We ordered cheesy garlic bread to start and both of us had the pork belly for mains. The service was good and the pork was the best we have ever had ,

Thank Juliea1928
Reviewed 1 week ago via mobile

We popped in whilst passing for a quick lunch which turned out to be good. They had the remnants of a wedding on so they were reasonably busy but we did not have long to wait. The food was very tasty and well presented and...More

Thank Bernard R
Phila987, General Manager at Dukes Bar & Restaurant at Prince's Gate Hotel, responded to this reviewResponded 5 days ago

Good morning Bernard Thank you for calling in for lunch and so pleased you enjoyed the experience and meal. I hope you enjoyed your time in Rotorua! Kind regards Phil Agent General Manager

Reviewed 1 week ago

We recently had High Tea at Prince's Gate. We were the only people in the room, which was actually a positive. It was lovely and quiet and made it easier to talk. The staff were friendly. The food was below par. The scones were huge,...More

Thank kiwi47
Phila987, General Manager at Dukes Bar & Restaurant at Prince's Gate Hotel, responded to this reviewResponded 1 week ago

Good afternoon Kiwi47 Thank you for your feedback and I apologise for the issues you had with your high tea. We take pride in the quality of our High Teas and I have arranged a meeting with my key Food and Beverage staff to address...More

Reviewed December 30, 2017

Beautifully prepared and presented dishes. We had the early dinner, two dishes for $30. I had an entre and main and my wife had a main and desert. We shares the entre and desert, so got three courses without feeling bloated. Table service was excellent!

Thank Denis B
Phila987, General Manager at Dukes Bar & Restaurant at Prince's Gate Hotel, responded to this reviewResponded January 1, 2018

Dear Denis B. Thank you for dining with us and for the kind review - greatly appreciated. I hope you enjoyed your time in Rotorua Kind regards Phil Agent

Reviewed December 28, 2017

We arrived in Rotorua after the long drive from Auckland via Hobbiton and the Redwood tree walk at 5:30 pm - the difficult time when most day eateries have closed and evening ones have not yet open. The good news was that the restaurant at...More

Thank jenhorne95
Phila987, General Manager at Dukes Bar & Restaurant at Prince's Gate Hotel, responded to this reviewResponded December 31, 2017

Good morning Jenhorne95 Thank you for your feedback and please accept my apologies for the standard of your meal. I have already discussed this matter with my head chef to ensure that we do not let our standards drop. Sincere best wishes for the new...More

Reviewed October 23, 2017 via mobile

My wife and I had a drink at the bar during happy hour (ver6 good value) and were served by a very friendly and helpful young guy. We then went into the period dining room (beautifully done) for a meal. Service was excellent. My lamb...More

1  Thank gfsc5
Phila987, General Manager at Dukes Bar & Restaurant at Prince's Gate Hotel, responded to this reviewResponded October 25, 2017

Dear gfsc5 Thank you for your kind review and feedback - greatly appreciated and I have passed on your comments to Mack who served you at the bar, and to my kitchen team Kind regards Phil

Reviewed October 13, 2017

Partner ordered Linguini which was satisfactory. My Pork Belly was tender and flavourful, but the vegetables were tired and overcooked. The pork crackling was chewy, not crisp. Service was impeccable.More

Thank zdatny
Phila987, General Manager at Dukes Bar & Restaurant at Prince's Gate Hotel, responded to this reviewResponded October 27, 2017

Dear zdatny Thank you for your review and for choosing to stay with us. I have passed on your comments to my Head Chef and we have changed the cooking process to improve the pork crackling, and how we present our vegetables. Your feedback is...More

Reviewed September 17, 2017

we had a lovely 3 course meal - early diners. Small selection of courses but beautifully presented and very tasty. And the serving staff were faultless. Good variety of wine and beer. We enjoyed our dessert in the main lounge in front of a beautiful...More

Thank bobkarenh
Phil A, General Manager at Dukes Bar & Restaurant at Prince's Gate Hotel, responded to this reviewResponded December 2, 2017

Hi Anna Thank you for dining with us and providing feedback - greatly appreciated Kind regards Phil

Reviewed September 15, 2017

Tasty pasta and interessting salad. Waiting staff very attentative. Quiet restaurant. Beautiful decor old style hotel

Thank AnnaTeAroha
Phila987, General Manager at Dukes Bar & Restaurant at Prince's Gate Hotel, responded to this reviewResponded October 27, 2017

Hi Anna Thank you for dining with us and providing feedback - greatly appreciated Kind regards Phil

Reviewed July 12, 2017

We enjoyed a very pleasant meal in quiet and relaxing surrounds. The service was friendly without being intrusive. The menu had a good range of choices for each of the courses. We had the camembert wedges for entre, Akaroa salmon and lamb rump as mains,...More

Thank Chris F
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$4 - $29
Cuisine
International, European, Bar, Pub, New Zealand, Gluten Free Options
Meals
Brunch, Breakfast, Drinks, Lunch, Dinner
Restaurant features
Reservations, Buffet, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Outdoor Seating, Private Dining, Parking Available, Valet Parking, Television, Highchairs Available
Good for
Special occasions, Large groups, Business meetings, Families with children, Romantic
Open Hours
Sunday
7:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 9:00 PM
Location and Contact Information
  • Address: 1057 Arawa Street | Princes Gate Hotel, Rotorua 3010, New Zealand (Formerly Princes Gate High Tea)
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: +64 7-348 1179
  • E-mail
Description
Welcome to Dukes Bar & Restaurant at Prince's Gate Hotel. At Dukes, we pride ourselves on our exceptional dining options for you to experience right throughout the day. Your choice may be the traditional formality of our fine dining restaurant, the relaxed Central Lounge, or maybe alfresco in the Inner Courtyard or on the street-side Veranda. We have dining options to tempt and suit all palates and occasions. Our Taste Indigenous New Zealand menu is not to be missed! This new dining option that focuses on the indigenous foods of New Zealand. The menu’s ingredients are gathered, prepared, cooked and served with passion, skill and attention to detail that will afford both locals and visitors alike the opportunity to savour some of the very best produce and ingredients that New Zealand has to offer. You can read more here about this very special menu: http://princesgate.co.nz/taste-indigenous-new-zealand/
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