We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Lakeside Cafe

Cafe, European, New Zealand
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Soundshell, Lakefront Drive, Rotorua, New Zealand
8:00 am - 4:00 pm
Closed now
All hours
Sun - Sat 8:00 am - 4:00 pm
More Info
Add Photo Write a Review

119 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 113: English reviews
Sydney, Australia
Level Contributor
48 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The cafe is great , the staff were full of smiles and were so lovely . The menu is simple but excellent , they have my favourite ALL DAY BREAKFAST!!!!!!! Great views and will be going back . Reasonable price !! They also have a wall of brochures- Polynesian spa 10% off . Look for they voucher it's on the... More 

Thank nicolebrennanman
Oamaru, New Zealand
Level Contributor
151 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The best chai latte on our North Island tour! The lady who delivered it to the table was just lovely. The cafe is different, kind of quaint and yes the counter layout a bit old fashioned, but if the food and service are great that's a point of difference from the shiny modern cafes. There was a large group of... More 

Thank Rme48
Dunedin, New Zealand
Level Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Went here today, really poor rude service, and an outright archaic ordering system. Two counters, two different order numbers (one for food, one for drink), and one rude man yelling loudly at us. Lots of food, hard to believe it is all kept fresh. Lots of seats, mismatched tacky and old fashioned tea rooms, the only nice part is the... More 

Thank Matt W
Wellington, New Zealand
Level Contributor
151 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Reasonable food selection and ok coffee. Hot chocolate not very hot even after asking for hot. The wait for coffee was way too long. Especially given cafe pretty empty. Nice selection of different types of seating. Nice view over the lake.

1 Thank Murray P
London, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016

Good range of food available and lovely coffee. Seating available outside if the weather permits. Nice to have a coffee and a snack whilst looking out across the Lake. :)

Thank Aygee56
Hamilton, New Zealand
Level Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 1, 2016

Overpriced tea and the carrot cakes were very old. Could not even wait for us to finish our tea and the vacumn cleaner was wizzing around us. Not a very pleasant experience considering the price>Would not go again

3 Thank Anne M
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 29, 2016 via mobile

Why would you bother? Oh that's right, it's the only place by the lake front not counting the overly priced burger van type of cafe further over. My suggestion is go somewhere else and get a coffee and food to go, then come down to lakefront and enjoy a great coffee and sandwich cake or whatever, from somewhere else.

1 Thank Kevin E
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2016 via mobile

Such an awesome location, yet that was the only good thing about the place. Burnt coffee & very overpriced. Ordered eggs on toast, received cold bacon, fried eggs overdone, and toast with jam on a separate plate. Service was terrible. All staff looked miserable and rude. Won't be back there.

1 Thank Dannii R
Auckland, New Zealand
Level Contributor
58 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed June 6, 2016

Why hasnt the managment of this cafe done anything about the comments made about this place..probably because they dont care. I visited this cafe recently, eager to sit and enjoy the view , whle having lunch. What I experienced was very unpleasant and unacceptable, especially in a tourist town.I should have walked out when I opened the door to be... More 

2 Thank loveroflife40
Blenheim, New Zealand
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2016

Cold curdled tomato soup, 45 plus minutes for a warm drink, chips that tasted like old fat, and a pie that had been obviously taken out of a packet and sold as fresh....not. Atrocious would not recommend to anyone not even worth one star. And certainly not cheap for reheated slop

1 Thank pamwillows

Travelers who viewed Lakeside Cafe also viewed

Rotorua, Rotorua District
Rotorua, Rotorua District
Rotorua, Rotorua District
Rotorua, Rotorua District
Rotorua, Rotorua District
Rotorua, Rotorua District

Been to Lakeside Cafe? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    2.5 of 5 stars
Cafe, European, New Zealand
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Large groups, Families with children, Scenic view
Open Hours
8:00 am - 4:00 pm
8:00 am - 4:00 pm
8:00 am - 4:00 pm
8:00 am - 4:00 pm
8:00 am - 4:00 pm
8:00 am - 4:00 pm
8:00 am - 4:00 pm
Location and Contact Information
  • Address: Soundshell, Lakefront Drive, Rotorua, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
On the lake side of the community Soundshell building. We were there on Sunday, when the markets were on, so not sure how often it's open other than Sundays. It's like a bistro where you take a tray and select the slices, sandwiches etc from the slide-glass cabinets - like a Country Women's kitchen. Then you order your drinks - my BOWL of latte was fantastic. We sat at tables just inside the glass looking out, across Lake Rotorua but the tables outside were popular too. Very reasonable, great food...all the locals seemed to be there!

Questions & Answers

Questions? Get answers from Lakeside Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?