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Jimmy Jack's Rib Shack

Certificate of Excellence
$$ - $$$
American, Bar, Barbecue, New Zealand, Gluten Free Options
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9 Williams Rd, Paihia, New Zealand
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977 Reviews from our TripAdvisor Community

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Showing 943: English reviews
Auckland, New Zealand
Level Contributor
9 reviews
5 of 5 bubbles Reviewed yesterday NEW

Ate here with my daughter for the first time. The ribs were soooo delicious and the staff were very friendly :-) will definitely return here if we are ever in Paihia again! Cherry on top was the cashier/bar tender ;-)

Thank YolandaO1021
Hamilton, New Zealand
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 days ago NEW

Great ribs, Great service, Great staff. what more do you want.centrally situated in Paihia you must try it for yourdelf

Thank heslinj
Llansanffraid Glan Conwy, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

The staff were polite and friendly but our service was super slow. Over an hour wait with tables being served before us that ordered after us. Food ok when it came but not great.

Thank SallyTawhai
Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We've been to Jimmy Jacks a few times now for sit down inside dinner, once for lunch sitting outside and last night we tried their takeaway. The food, I love the smoked chicken wings and the crab dip, while hubby and kids love the ribs, is delicious and the service always excellent. Definitely a family favourite.

Thank taniav2015
A TripAdvisor Member
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

OMG what a rubbish restaurant this was. Went in with friends and our two year old toddler after a 3 hour drive from Auckland. Firstly I opened a sandwich that I had brought from another shop to feed our son, there came a man ( who was supposed to be the manager I found later on) only to be told... More 

Thank A TripAdvisor Member
milkgvy, Manager at Jimmy Jack's Rib Shack, responded to this review

Lunch. We never have a problem with bringing food for toddlers. Many times we have even heated and prepared it for mothers. The problem in your case was you were eating the sandwich and not the toddler. I have spoken to the duty manager and a witness and they have satisfied me that the incident was handled properly. Maybe they... More 

Level Contributor
17 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

To be honest I wasn't expecting much from this one with being vegetarian but I ended up with a really good roast veg salad, tasty, filling and plenty of it! My partner had the ribs and the meat just fell off the bone, again a god sized, tasty and filling meal - a nice little find!

Thank sunnystraddie
Whangarei, New Zealand
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW

We went for a friends birthday, the place was full but our reserved tables were ready. The staff managed to get a highchair for us too. The food was beyond plentiful. The crab dip was yumm. The ribs etc devine. One type of chicken on the platter was a bit dry, but all in all it was really flavourful and... More 

Thank elleayr2016
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

Amazing Ribs :) Really nice place and good location in the beautiful Paihia. Would definitely recommend.

Thank Charlotte O
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

You need to go here - the food is amazing. Ribs fall of the bone and the crab dip is to die for! Meals are filling and the Kiwi cocktail was delicious! Will definitely be going back!

Thank 221elainam
1 review
1 of 5 bubbles Reviewed 1 week ago

i am a local to paihia and never been to jimmy jacks because i never had the time to go visit but when i did we were turned down as soon as we sat down the table waiting to get served my MOTHER Who is a DIABETIC and is also was suffering from lukemia was told to first leave because... More 

Thank Ene H
milkgvy, Manager at Jimmy Jack's Rib Shack, responded to this review

Hi Ene H, As was pointed out to you as you started unloading food on to the table without explanation we are more than capable and willing to take care of any dietary requirements. Also explained to you was the fact that there are health safety issues with bringing food into a licenced restaurant. We take this very seriously and... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Bar, Barbecue, New Zealand, Gluten Free Options
Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Local cuisine, Special occasions, Large groups, Families with children, Bar scene, Kids, Dining on a budget
Location and Contact Information
  • Address: 9 Williams Rd, Paihia, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Northland Region  >  Bay of Islands  >  Paihia
  • Phone Number: 6494025002

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jimmy Jack's Rib Shack and other visitors
3 questions
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over a year ago

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Questions? Get answers from Jimmy Jack's Rib Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?