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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Steakhouse, European, New Zealand
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Drinks
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meals, features, about
Reviews (962)
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Traveler rating
542
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83
39
27
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LanguageEnglish
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Traveler rating
542
202
83
39
27
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All reviews duck fat chips steak oysters cooked to perfection our waiter worth every cent wait staff sides auckland
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Reviewed 3 weeks ago

We came by for their Prix fixe menu. This menu is separate from their main menu and is only given when asked. It has a selection of dishes with two side dishes for a set price. There are options of adding starters and desserts, which...is what we did. It is only available from 1700-1900. I had the beef tartare to start. It was quite nice with the taro chips adding a nice crunch to it. There wasn't a yolk on top though. The menu has a seafood pie which isn't on the main menu and it was quite tasty and comforting. I went with the lamb chops and there was a fair amount of lamb on the plate. With the sides, each plate gets a=two half serves. We had four people so we were able to get a full serve of all four sides on offer. I really liked the confit mushrooms since it was so delicious. The mashed potato with gravy was also quite nice. The duck fat chips were disappointingly soft. I found the broccolini was a bit on the sour side tasting mostly of lemon juice. I was not a fan of the smoked cream. The dessert was amazing. The menu had the option of apple tart or cheesecake. Both were delicious and very moreish. The crust on the tart was very flakey and tasty. The apple slices were very thin and weren't completely cooked through which is why I liked it. The cheesecake was very velvety and it had a really nice flavour. We had booked beforehand and was able to get the prix fixe menu after being seated. They said that if we had booked and mentioned the menu we would have gotten it at seating. The service was great. The staff were friendly and really on to it.More

Date of visit: May 2021
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Reviewed 3 weeks ago via mobile

Food was excellent, including the complimentary small cup of soup/bread to start. Steaks were cooked beautifully but the sides were the star of the show. Mac&Cheese was amazing, as were the duck fat chips and mushroom confit. Ultimately though the restaurant needs a bit of...a spruce up, with the interior looking a little bit tired. Very dimly lit and no particular wow factor. Service was great though too, and will definitely return to enjoy the food again. 4.5/5.More

Date of visit: April 2021
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Reviewed April 22, 2021

We went to The Grill expecting an amazing premium dining experience but came away utterly underwhelmed. Everything was average, which is not what we were expecting, given the premium price you pay. The cocktail list is uninspiring, the beer selection is limited and the sides...are nothing special. You can't get excited about grilled broccolini with almonds and sour cream. The service also felt cold and distant. The restaurant looks flash when you enter but the dining area is dark and drab. Nothing felt exciting or special. It felt like we were dining at a mid range suburban restaurant, especially with the 70's rock playing in the background. We have dined at a number of top rated restaurants in Auckland and had memorable experiences. The Grill was an underwhelming experience, we will not be back or recommend this restaurant to anyone.More

Date of visit: April 2021
Helpful?2  
Reviewed April 10, 2021 via mobile

I've been here a number of times when in Auckland. The food and wine list are very well done. There are though a number of failings stacking up on this Restaurant. The attractive female European Matradee needs to loose her robotic ways and become human...once again. All smiles for a few seconds and then it was all about getting people out as quickly as possible so she can get a few more people to pay for a table. The more covers the more money they make. She was poor for a high standard establishment. There used to be people who worked there who lead you through the menu and spoke to you about the beef dishes. Not anymore, its straight to business. The Semillon was very good mind you. After we exited The Grill I felt I had been robbed of an experience which I would normally come away with. Disappointed especially with the female Robot as Matradee. Even the table next to us were commenting on her. Disappointing evening.More

Date of visit: March 2021
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Reviewed April 2, 2021 via mobile

This is a brilliant restaurant! I can’t stop praising this place, first of all, the staff are amazing, friendly, helpful and professional The food is amazing, we had the best prawn and crab cocktail, beautiful oysters and the most delicious steaks Great advice on wine...and we sampled some really beautiful wines It’s always a pleasure to go to the grill, such a warm welcome from everyone, thank you allMore

Date of visit: April 2021
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Reviewed March 15, 2021

Absolutely fantastic restaurant. We took our son for his 18th birthday dinner. He is a steak lover, so we sought many reviews for high quality steak places in the city. So very pleased we chose The Grill for this big night for him. From the...moment you step in, the service is impeccable, and we are used to London! Our staff member looking after us was very charming, i did not not catch her name, but she was a delight, attentive and thoughtful. A mess up had occurred with moving down from Orbit in the Sky Tower [beware, Sat night they will make you order off a set menu and tell you 48 hours ahead] so this didn't suit us with two teens. The cake we ordered from them didn't get transferred down to The Gril - they sorted this at their own expense and trouble for our son. and refunded us later, This is really exceptional and personal customer service and really made our night special for him. All four of us are foodies, and we really loved our meals, it was incredibly good. Our teens have already requested this becomes our Christmas treat to ourselves before carols in the city - we wont have to be persuaded to change from our normal place to here! An amazing treat, worth every cent! thank you.More

Date of visit: February 2021
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Reviewed November 27, 2020 via mobile

Went for an early dinner. Waiting staff were great and the food (we both had steak) was excellent. A good wine selection too. Overall a really nice night out. Only thing preventing 5 stars relates to the fact it is pricey! If you don’t mind...splashing out, it’s a good option.More

Date of visit: November 2020
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Reviewed November 12, 2020 via mobile

We finished our day with beautiful desserts and daiquiris. Very knowledgeable and friendly staff! Will definitely come have dinner there when I'm in town next time.

Date of visit: November 2020
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Reviewed November 6, 2020 via mobile

We arrived at the restaurant as a group of 4 with no booking. The staff were very accommodating and arranged a table for us. The food was cooked to perfection, the service exceptional. Great selection of wines. We would totally recommend The Grill for a...relaxing night out.More

Date of visit: November 2020
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Reviewed September 28, 2020 via mobile

At first was abit unsure if we were going to have good experience. ( was slightly nervous due to previous experience at another skycity restaurant). We were 20 min early from reservation but host was quiet happy to seated us down anw which was great....Excelent steak and service. Ambience was quiet good for a quiet intimate celebration. Thoroughly ejnjoyed everything here except the toilet was a tad far away due to renovation. Other than that can't really fault anything elae。The server we had that nite was fantastic, professional and firendly. Cant remember his name. He is from Brazil thats all I remember. Kudos to The grill. We will be back.More

Date of visit: September 2020
Helpful?1  
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Questions & Answers
Ask a question
Graeme B
April 28, 2016|
Answer
Response from SKYCITY-Restaurants | Property representative |
Hi Graeme, So sorry for missing your message. In future, reservations can be made through our website or by calling 09 363 7069. Thanks!
0
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Graeme B
April 28, 2016|
Answer
Response from SKYCITY-Restaurants | Property representative |
As above, thanks Graeme!
0
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Frequently Asked Questions about The Grill

The Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 3.5
  • Atmosphere: 4