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Southbank Grill

U 17 29 Palmer St, Townsville, Queensland 4810, Australia
+61 7 4726 5265
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Overview
  • Excellent34%
  • Very good29%
  • Average20%
  • Poor8%
  • Terrible9%
Travelers talk about
“steak” (34 reviews)
“risotto” (4 reviews)
“potatoes” (4 reviews)
Closed Now
All hours
CUISINES
Australian, Steakhouse, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
U 17 29 Palmer St, Townsville, Queensland 4810, Australia
All Details
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Reviews (98)
Traveler rating
Traveler type
Time of year
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11 - 20 of 98 reviews

Reviewed January 9, 2017

Good food, especially Steak, but other food was also available. My favourite: the house salad, really fresh

Thank altberg2016
Rydges T, Operations Manager at Southbank Grill, responded to this reviewResponded February 12, 2017

Dear altberg2016 Thank you for your feedback, Im delighted you enjoyed your recent visit to the Southbank Grill. I'll pass your comments onto the team. Many thanks

Reviewed January 4, 2017

I was a little concerned when I noticed the breakfast chef that always looks after our little coeliac was not there, however staff were great. Thanks Chef and staff!

Thank Jenny T
Rydges T, Operations Manager at Southbank Grill, responded to this reviewResponded February 12, 2017

I'm delighted you enjoyed breakfast even when our usual chef was on holiday. I will pass your feedback onto the team. Many thanks.

Reviewed November 29, 2016

29th November booked in to the restaurant and had a drink outside round the pool which was lovely and relaxing. We went inside and were shown to our table in the window by a member of staff who was polite and friendly. My partner ordered...More

Thank 999Sheela
Rydges T, Operations Manager at Southbank Grill, responded to this reviewResponded December 6, 2016

Dear 9999Sheela Thank you very much for your delightful review of your recent visit to our Southbank Grill. I have also passed on your comments to Cirstyn and Yasmin who looked after you on Tuesday evening. We look forward to welcoming you back soon. Elaine...More

Reviewed November 20, 2016

A group of 4 and we purposely went to this restaurant to get a good eye fillet steak. We were a little worried on arrival as the restaurant was quiet compared to the others on the street which were experiencing a busy Saturday night. We...More

Thank tra231
Rydges T, Operations Manager at Southbank Grill, responded to this reviewResponded November 25, 2016

Thank you for your feedback Tra231, I was saddened to read of your experience with us on Saturday night. I was contacted to say that we had had a table of four people walk out due to the fact we had only 1 eye fillet...More

Reviewed November 10, 2016

We were there on a week night - few customers. Service was therefore good. Pleasant and attentive. It was a bit expensive considering the choice both in Townsville and in that street. Most meals in the $30+ range although the risotto was only $24. Wine...More

Thank Margie M
Rydges T, Operations Manager at Southbank Grill, responded to this reviewResponded November 14, 2016

Dear Margie M, Thank you for your feedback on the Southbank Grill and the service you received from our lovely staff. Im glad that you found the free meal voucher in the entertainment book a bonus. Elaine Quinn, Operations Manager

Reviewed November 7, 2016 via mobile

Went for a romantic dinner. Got the bread to start that was OK, but a little stale. Then the Avacado for entrée to share. $24 for 1 x Avacado topped with diced onion, pineapple and melted cheese but tasted very bland as though it were...More

Thank Jen C
Rydges T, Operations Manager at Southbank Grill, responded to this reviewResponded November 8, 2016

Thank you for taking the time to write your review. It's disappointing that we let you down on your dining experience. I'm sorry you found our food to be bland, salty and tasteless. I've also noted that we also failed to deliver adequate water to...More

Reviewed September 11, 2016 via mobile

The sign out the front says "Famous For Steaks". This had to be the most disappointing steak I have ever had to pay for. I requested it to be cooked medium and it was well and truly over done. The outside was not burned but...More

Thank SandyM7111965
Reviewed August 16, 2016 via mobile

Really enjoyed our night here. It certainly felt fine dining. Staff were very friendly. The entree was nice, but not the best entree I have ever had. The main of chicken breast tasted amazing but for $32 was rather small. Wait time was good also,...More

Thank Fiona C
Reviewed August 6, 2016 via mobile

As a member to Rydges Hotels we were disappointed by this "Steakhouse" restaurant. First look at the menu and you notice the very limited options, especially steak. While there we watched three groups leave after viewing the menu. The food that we did have was...More

1  Thank James V
Reviewed July 4, 2016

The strakes are super, They are cooked to your liking little old world look to restaurant, There is a sit up Bar for pre dinner drinks Fine dining for streak is what your looking for try here you will love it

Thank 61peter2015
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$22 - $52
Cuisine
Meals
Breakfast, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Highchairs Available, Wheelchair Accessible
Good for
Business meetings
Open Hours
Sunday
7:00 am - 10:00 am
Monday
6:00 am - 9:00 am
5:00 pm - 9:00 pm
Tuesday
6:00 am - 9:00 am
5:00 pm - 9:00 pm
Wednesday
6:00 am - 9:00 am
5:00 pm - 9:00 pm
Thursday
6:00 am - 9:00 am
5:00 pm - 9:00 pm
Friday
6:00 am - 9:00 am
5:00 pm - 9:00 pm
Saturday
5:00 pm - 9:00 pm
7:00 am - 10:00 am
Location and Contact Information
  • Address: U 17 29 Palmer St, Townsville, Queensland 4810, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Townsville
  • Phone Number: +61 7 4726 5265
  • E-mail
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