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bel cibo

Certificate of Excellence
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Pandanus Plaza 30 Macrossan St, Port Douglas, Queensland 4877, Australia
+61 7 4099 6330
Website
Today
12:00 pm - 12:00 am
Closed now
All hours
Hours:
Sun - Sat 12:00 pm - 12:00 am
More Info
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876 Reviews from our TripAdvisor Community

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Showing 863: English reviews
Melbourne, Australia
Level Contributor
71 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My husband and I went here for lunch. We both enjoyed their gnocchi with pancetta, very light and great flavour. Good wine list by the glass or bottle. Would def recommend for good Italian food.

Helpful?
Thank Judytripper
Melbourne, Australia
Level Contributor
40 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice restaurant friendly service and excellent food. We enjoyed our dinner very much. Thank you.

Helpful?
Thank Judith H
Auckland Region, New Zealand
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had the most divine fish meal-never tried barramundi before and would definitely recommend it. Great staff, service and yummy food :)

Helpful?
Thank 703leanne
Kiwichef, General Manager at bel cibo, responded to this review

Thank you for your great 5 star review. We are fortunate to have a excellent supply of premium quality Wild Barramundi. Certainly a fish worth trying when you are in FNQ. Cheers. More 

Melbourne, Australia
Level Contributor
22 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had a fantastic meal here. Though it was a hard decision on deciding what to eat all the meals that came out looked great. I had Scotch fillet and it was cooked exactly how i asked for it and was of very good quality. Great service here also.

Helpful?
Thank Nicole A
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your 5 star review & I'm happy to read that you had such a fantastic dining experience at bel cibo. Cheers. More 

Gold Coast
Level Contributor
93 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely ambience overlooking streetscape. Tablecloths and cloth serviettes. Pleasant, attentive wait staff offered cold water immediately and menu. Pizza tasty. Healthy salad. of rocket, red cabbage, pear, dried craisins and cheese dressing. Well priced.

Helpful?
Thank Aija B
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your good review.I'm pleased that you enjoyed a pleasant lunch with us & the looking at Port Douglas during the daytime from the balcony. Cheers. More 

Launceston, Australia
Level Contributor
36 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited this restaurant twice. Food amazing and reasonably priced. Overlooks Macrossin Street with fine dining. Pasta was excellent

Helpful?
Thank Angela M
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your 5 star review, I'm gad you enjoyed your pasta, but most of all, it is fantastic to read you dined with us twice, the best compliment. Cheers. More 

Level Contributor
8 reviews
4 restaurant reviews
4 of 5 stars Reviewed 1 week ago

I visited Bel Cibo with my family for dinner and had an excellent meal. I had antipasto to start and a saffron risotto for main, which were both extremely good - the risotto was one of the nicest I've ever eaten (including in Italy!). The rest of my family were also very pleased with their meals. My Wife and I... More 

Helpful?
Thank Christopher J
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your good review & it's pleasing to read such positive comments about our risotto & that the rest of your family enjoyed there meals also. I appreciate your comments in regard to the wait for your wine & apologise for this, I agree this should have been much better. It's great to be friendly but it's vital... More 

Canberra, Australia
Level Contributor
33 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a lovely outside table & enjoyed a Pepperoni pizza, followed by a selection of gelato. The gelato was really nice...passionfruit, mango, and coconut...yum! The staff were friendly and the service was good.

Helpful?
Thank dij55
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your 5 star review. I'm pleased to read that you enjoyed our pizza & delicious Gelato, Coconut is my favourite. Cheers. More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

We came in at 9.45 pm on Saturday night to a still full restaurant. The charming Italian waiter was immediately there pouring sparkling water. Even though it was late nothing was a bother Meal arrived quickly, beautifully presented. The outdoor area where we sat on a balmy evening just needed a bit of weeding, tidying up otherwise meal, service was... More 

Helpful?
Thank Lyndie P
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your good review, However I'm not sure you ate at bel cibo. We do have great floor staff, beautifully presented meals & mostly outside area but being a tiled area on the mezzanine level of the building I can say we would never or never have had any weeds. Perhaps next time you can keep an eye... More 

Level Contributor
98 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Pretty amazing.. by far the best pizzas we have had in Australia.. great place to go if you feel like having italian..

Helpful?
Thank Akshat G
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your Great 5 star review, I'm very happy that you enjoyed the best pizza you ate in Australia here at bel cibo. Fantastic. Cheers. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$16 - $26
Cuisine
Italian, Pizza, Mediterranean, European, Gluten Free Options
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Parking Available, Validated Parking, Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Large groups, Families with children
Open Hours
Sunday
12:00 pm - 12:00 am
Monday
12:00 pm - 12:00 am
Tuesday
12:00 pm - 12:00 am
Wednesday
12:00 pm - 12:00 am
Thursday
12:00 pm - 12:00 am
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am
Location and Contact Information
  • Address: Pandanus Plaza 30 Macrossan St, Port Douglas, Queensland 4877, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Port Douglas
  • Phone Number: +61 7 4099 6330
Description
bel cibo is a stylish yet informal Italian restaurant in the heart of Port Douglas with superb food, great service & alfresco dining, on the mezzanine floor of the Saltwater building, perfect for watching the day go by or the activity along the Macrossan Street.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of bel cibo and other visitors
2 questions
Ask a question
Sydney, Australia

Having reviewed the negative reviews of this restaurant it is clear the owner cannot take any criticism at all. Maheno - OCT 2015 wrote that she was unhappy as they were charged for a side dish that came after the meal wash finished and the owner stated she must be mistaken it cannot be his restaurant. Impossible for such a thing to happen in HIS restaurant. He then goes on to try and shift the blame onto ANOTHER restaurant!?

I wrote a bad review for my experience at this restaurant earlier in the year and the owner attacks me for it. Even attacking my appearance in my profile pic!

@ KiwiChef, people are entitled to write their opinions and complain if they have had a bad experience. Your response to those opinions and complaints reflects your customer service skills, your ability to take and handle criticism and just your general maturity. You attack every person who has a negative opinion about their experience at your restaurant. I'm sure if I go again I might have a better or even a perfect experience, but the time I visited I didn't and you shouldn't attack people who don't praise you, your food, staff and venue.

Last thing, it's extremely low and scummy behavior to try and blame another restaurant for a bad review YOU received (as mentioned above). You actually say of the bad review "there is another Italian Restaurant in Port Douglas - Bucci, they seem to have many negative reviews on their TA page about food & service.I agree with you & just cannot fathom that happening here.Ciao" I notice it is not the first time you try to blame this restaurant. I'll be letting them know so they can report you.

I'm sure you're going to have a charming and professional response ready for me after hearing some hard truth. I feel sorry for the poor staff member you're going to force to reply to this.

I hope people catch on to you. Kiwi "Chef".

10 months ago

See all questions (2)

Questions? Get answers from bel cibo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?