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bel cibo

Certificate of Excellence
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Pandanus Plaza 30 Macrossan St, Port Douglas, Queensland 4877, Australia
+61 7 4099 6330
Website
Today
12:00 pm - 12:00 am
Open now
All hours
Hours:
Sun - Sat 12:00 pm - 12:00 am
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843 Reviews from our TripAdvisor Community

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Showing 830: English reviews
Melbourne, Australia
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This was the best place we found for Italian Food. Helpful and quick service. The pasta with prawns and chilli was a favorite. Risotto was also good. Tip is to book or go about 8 pm.

Helpful?
Thank BigK63
Kiwichef, Owner at bel cibo, responded to this review

Thanks for your good review & I'm pleased you enjoyed a good time with us. I like your tip of booking or dining after 8pm, that's good advice. Cheers. More 

Melbourne, Australia
Level Contributor
43 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a great table overlooking the street on the balcony. Wine list was good, not too expensive, had the scallops as entree, just amazing flavours, haven't had scallops so perfectly cooked, like that for a long, long time. Staff were attentive, water topped up, which you need in that heat, barramundi was a little dry, not sure if that was... More 

Helpful?
Thank FabDeb
Kiwichef, Owner at bel cibo, responded to this review

Thanks for your good review & I'm happy to read such positive comments about the scallops. As for the Barramundi being dry? An unusual comment but I'll take the blame as I cooked it, I definitely do not use Frozen fish, I never have & I never will.We have an abundance of Fresh Barramundi up here in FNQ. I had... More 

Melbourne, Australia
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stopped by for dinner and were told all tables were booked - ended up getting a table for about an hour which was fine by us. In the time we were there, plenty of others walked in without bookings and were given tables with no issues, so we were a bit confused at that. Did not feel that staff were... More 

Helpful?
4 Thank Dina1000
Kiwichef, Owner at bel cibo, responded to this review

Thanks for your review although like you I'm am a little confused by some of it. You think that we told you we had bookings but then to others we didn't & sat them down, why would we do that? The staff were helpful & you did get your meals quickly but they weren't Friendly enough?How friendly were you may... More 

Perth, Australia
Level Contributor
50 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a lovely meal at this restaurant, great menu selection, delicious pasta and fish dishes. Recommend you book, quite busy and walk in's were being turned away. Deserts were lovely, recommend the tiramisu - plenty to share if you are feeling kind!

Helpful?
Thank Sara H
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your good review. I'm happy to read that you thought the menu selection was great & you enjoyed your meals. We have been very busy lately & always recommend bookings as it aids a number of issues. The tiramisu is lovely. Cheers. More 

Sydney, Australia
Level Contributor
138 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had lunch here, and there were a variety of specials offered. In our case there was a $30 deal for entree, main, desert & glass of house wine. Very reasonable. Service was a little slow, as the restaurant was quite full, and I think they were understaffed. The meals we chose were very nicely presented and tasty. We had... More 

Helpful?
Thank Ronnie51_11
Kiwichef, General Manager at bel cibo, responded to this review

Thanks for your good review. It's always a pleasure too read such good comments. Just for clarification we offer a '2 course' set lunch that includes an entree, a main & a beverage for $30. It's quite popular. We did need another staff member on the recent lunches when it poured with rain as many tourists to the area dined... More 

Stawell, Australia
Level Contributor
51 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We popped in off the street almost and the end of service. We were welcomed kindly. This place has a beautiful breeze on the balcony. I had a lovely crisp riesling and my friend had a prosecco. We shared the calamari, scollops and duck salad entree. The calamari was beautifully cooked and melted in your mouth with a lovely hint... More 

Helpful?
Thank charlene1975
Kiwichef, Owner at bel cibo, responded to this review

Thanks for you great 5 star review. I'm pleased that you enjoyed some of our fantastic entree's & wines. I hope you make it back to before you leave to try some more delights. Cheers. More 

Dallas, Texas
Level Contributor
81 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Bel Cibo is fantastic. Delightful Italian food. The service is good. The restaurant is always busy. The atmosphere is very nice. Definitely visit Bel Cibo.

Helpful?
Thank Tom P
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your 5 star review & I'm very happy to read that you enjoyed your dining experience with us . Cheers. More 

Minneapolis, Minnesota, United States
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It's not enough you can please a group of 7 with ages ranging from 12 to 62...but they did it! The Saffron Risotto was the table favorite; although we all agreed that the lasagne and the carbonara were amazing as well. While I am a cocktail snob, the bartender got a nod from me on the Cosmo (well done!). We... More 

Helpful?
Thank Jaime E
Kiwichef, Owner at bel cibo, responded to this review

Thank you for your good review. You certainly tried quite a variety of choices we offer & I'm glad you enjoyed them all as well as giving our barmen the nod for his Cosmo! Cheers. More 

Sydney, New South Wales, Australia
Level Contributor
54 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

There were 7 of us.....plenty to choose from and keep everyone happy (adults and kids alike!) Pasta, pizza, veal, fish....all yummy and everyone was happy and content at the end. Highly recommend.

Helpful?
Thank AtP74
Kiwichef, Owner at bel cibo, responded to this review

Thank you for a great 5 star review. I'm happy to read the there was plenty for 7 to chooses from & you were all content & happy at the end. Perfect. Cheers. More 

Newcastle
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Walked in off the street Staff terrific The linguine seafood and tiramisu were great not to mention the choice of beers and wines

Helpful?
Thank DaveoNewcastle
Kiwichef, Owner at bel cibo, responded to this review

Thank you for an excellent 5 star review. You can't go wrong with those 2 dishes & I'm glad you liked our choice of wine & beers too. Cheers. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$16 - $26
Cuisine
Italian, Pizza, Mediterranean, European, Gluten Free
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Parking Available, Validated Parking, Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Large groups, Families with children
Open Hours
Sunday
12:00 pm - 12:00 am
Monday
12:00 pm - 12:00 am
Tuesday
12:00 pm - 12:00 am
Wednesday
12:00 pm - 12:00 am
Thursday
12:00 pm - 12:00 am
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am
Location and Contact Information
  • Address: Pandanus Plaza 30 Macrossan St, Port Douglas, Queensland 4877, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Port Douglas
  • Phone Number: +61 7 4099 6330
Description
bel cibo is a stylish yet informal Italian restaurant in the heart of Port Douglas with superb food, great service & alfresco dining, on the mezzanine floor of the Saltwater building, perfect for watching the day go by or the activity along the Macrossan Street.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of bel cibo and other visitors
2 questions
Ask a question
Sydney, Australia

Having reviewed the negative reviews of this restaurant it is clear the owner cannot take any criticism at all. Maheno - OCT 2015 wrote that she was unhappy as they were charged for a side dish that came after the meal wash finished and the owner stated she must be mistaken it cannot be his restaurant. Impossible for such a thing to happen in HIS restaurant. He then goes on to try and shift the blame onto ANOTHER restaurant!?

I wrote a bad review for my experience at this restaurant earlier in the year and the owner attacks me for it. Even attacking my appearance in my profile pic!

@ KiwiChef, people are entitled to write their opinions and complain if they have had a bad experience. Your response to those opinions and complaints reflects your customer service skills, your ability to take and handle criticism and just your general maturity. You attack every person who has a negative opinion about their experience at your restaurant. I'm sure if I go again I might have a better or even a perfect experience, but the time I visited I didn't and you shouldn't attack people who don't praise you, your food, staff and venue.

Last thing, it's extremely low and scummy behavior to try and blame another restaurant for a bad review YOU received (as mentioned above). You actually say of the bad review "there is another Italian Restaurant in Port Douglas - Bucci, they seem to have many negative reviews on their TA page about food & service.I agree with you & just cannot fathom that happening here.Ciao" I notice it is not the first time you try to blame this restaurant. I'll be letting them know so they can report you.

I'm sure you're going to have a charming and professional response ready for me after hearing some hard truth. I feel sorry for the poor staff member you're going to force to reply to this.

I hope people catch on to you. Kiwi "Chef".

9 months ago

See all questions (2)

Questions? Get answers from bel cibo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?