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The Lock Keepers Coffee House & Bar

$$ - $$$
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Lock Keepers Cottage 50-58 Castle Gate | Nottinghamshire, Newark-on-Trent NG24 1BG, England
+44 1636 701484
Website
Today
10:00 am - 5:00 pm
Open now
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Hours:
Tue - Sun 10:00 am - 5:00 pm
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
tetney,grimsby
Level Contributor
56 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed July 18, 2016

Very disappointed with our visit. Ordered tea, wine and a chicken and bacon salad. They had no wine although it was on the menu. Then ordered a green leaf tea which after 10mins had not arrived. When it did come after a gentle nudge to the staff I received normal tea bag tea which was much cheaper. Again after talking... More 

Helpful?
Thank Chris B
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

Dear Chris B I recall your visit, I would like to say that offering an apology and an explanation to you was not 'blame' we had new staff and it was their first day. Thank you for taking your time to write a review More 

newark
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed June 19, 2016

I don't mind paying these prices if I receive good service. We ordered 2 coffees, one scone, glass of water and sweetener. After 20 minutes waiting I went to ask where our drinks were and and ask to have our table cleared. I was told they had ran out of milk but had got some now. Another 10 mins the... More 

Helpful?
Thank marielouNewark
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

My utmost apologies, this is certainly unacceptable even with two staff short. I really cannot apologise enough! I can only ask that you do give us another chance to put this right for you although I would understand if you chose not to, if you do, please come and speak to myself or Jack and we will make sure your... More 

Newark-on-Trent, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 18, 2016

Great location right next to Newark Lock, I had nice coffee and my friend had a lovely tea whilst both watched the boats go past. Will be back.

Helpful?
Thank lauramelaura92
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

Thank you for taking time to write your review Laura, we are really happy you enjoyed your coffee and tea and we hope to see you again soon. Thanks again Tina & Jack More 

London, United Kingdom
Level Contributor
51 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 22, 2016 via mobile

We found this establishment after walking down to the river looking for somewhere to sit and have a break driving back to London. Lovely setting by the river and indulged in cream scones and coffee. Very nice staff and excellent view of the river right by the castle. Well worth a visit on a lazy afternoon.

Helpful?
Thank Paul G
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

Thank you for your lovely review, we are delighted you enjoyed you visit and look forward to meeting you again Tina & Jack More 

Nottingham, United Kingdom
Level Contributor
28 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed May 20, 2016

The best carrot cake I have ever tasted!! Lovely little tea house. Good selection of delicious cakes and sandwiches/paninis. Lovely welcoming staff also - I will be back!

Helpful?
Thank LauraBassford
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

Thank you very much for your feedback Laura, it is a pleasure to know you really enjoyed you visit and the carrot cake :-) Look forward to seeing you again Tina & Jack More 

Lincolnshire, United Kingdom
Level Contributor
173 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 168 helpful votes
4 of 5 bubbles Reviewed May 1, 2016

Three of us visited over the May Bank holiday weekend around lunchtime. There was just one couple seated when we arrived having hot drinks. We placed our order at the counter being a tea cake, full English breakfast and sausage and egg sandwich, minus the egg, as well as hot drinks. We waited a good 10 minutes for our drinks... More 

Helpful?
1 Thank peanut31
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

Hi Peanut, Thank you for your feedback, I am surprised we did not offer you an apology for you wait when you came to the cafe, please accept mine now, and you are correct, we do have a problem with getting orders out fast to our customers, this is due both to everything being made fresh to order to give... More 

Nottingham, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 30, 2016

Visited today with my husband and son for the first time. We have wanted to come for a while and were not disappointed ! Lovely staff and great service . My son had a sausage sandwich which was freshly prepared tasty . My husband had a waffle and maple syrup which he said was lovely and he was very impressed... More 

Helpful?
Thank hemc77
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

Hi Hemc, so happy you all enjoyed your visit and thank you for taking the time to write your review, we really apreciate it. Hope you come and see us again soon Tina & Jack More 

Bradford, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 29, 2016 via mobile

Decided to come here based on the reviews saying it had great coffee and wasn't disappointed. Tina, the owner, is really passionate about her coffee and about providing good quality food and drink at a reasonable price. The hand made scones are very tasty. Came on my own but felt so warmly welcomed that I will be returning with friends!

Helpful?
Thank KatieP P
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

Thank you Kate, it was a pleasure to talk with you, esp as you are as in love with coffe as I am :-) will look forward to seeing you again, and we are putting iced coffee on the menu for summer, so you will have to come and give us your taste bud's vakued opinion Tina & Jack More 

Nottingham England
Level Contributor
271 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed March 15, 2016

Tucked away on the side of the Trent this is a good spot for coffee or a light snack. Plenty of outdoor seating and a selection of games [dominoes etc.] to entertain you! Coffee was nice and hot!!

Helpful?
Thank Sarahweb1
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

Thank you for your review, we are really happy you enjoyed your time with us and hope you come again. Many thanks from us all at The Lock Keepers :-) More 

London
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 20, 2015

Lovely welcome from Tina, the owner. Place was empty but she put fire on straight away and made us lovely coffee, tea and one of the best toasted sandwiches I have ever had. Really enjoyed our very brief but friendly stop. Would recommend most highly.

Helpful?
Thank Mairi T
Tina C, Owner at The Lock Keepers Coffee House & Bar, responded to this review

Thank you so much for your review, we have just opened again after the winter break and it is a delight to see your feedback from your visit last November. Many thanks from us all at The Lock keepers :-) More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe, British
Meals
Lunch, Breakfast
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available
Good for
Families with children, Kids
Open Hours
Sunday
10:00 am - 5:00 pm
Tuesday
10:00 am - 5:00 pm
Wednesday
10:00 am - 5:00 pm
Thursday
10:00 am - 5:00 pm
Friday
10:00 am - 5:00 pm
Saturday
10:00 am - 5:00 pm
Location and Contact Information
  • Address: Lock Keepers Cottage 50-58 Castle Gate | Nottinghamshire, Newark-on-Trent NG24 1BG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Nottinghamshire  >  Newark-on-Trent
  • Phone Number: +44 1636 701484
Description
The Lock Keepers Coffee House & Bar sits on the river just along from Newark Castle; it's the old Lock Keepers cottage, built early 1800s. With outdoor sitting areas it is a beautiful spot to watch the boats go by, with three rooms inside, plus a fresh water well and an open fire for colder evenings. The menu is small but steadily growing with baked potatoes, paninis and sandwiches (all freshly prepared so you can mix n match your fillings, tho a little patience is appreciated :-)). Beautiful wines from small top quality vineyards, great cakes and scrumptious scones plus free WiFi, free venue hire for small groups (up to 50)and dog fiendly. Be great to see you here!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Lock Keepers Coffee House & Bar and other visitors
3 questions
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Questions? Get answers from The Lock Keepers Coffee House & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?