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El Mexicana

New Barn Farm Bookham Road | Bookham Road, Cobham Services, Cobham KT11 3JS, England
+44 1932 868576
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Overview
  • Excellent43%
  • Very good27%
  • Average11%
  • Poor6%
  • Terrible13%
Jan 13, 2018
“Loyalty System is Not Good”
Dec 4, 2017
“Nice food”
Closed Now
Hours
CUISINES
Mexican, Fast Food, South American, Central American
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
New Barn Farm Bookham Road | Bookham Road, Cobham Services, Cobham KT11 3JS, England
All Details
Write a ReviewReviews (43)
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1 - 10 of 43 reviews

Reviewed January 13, 2018

It is such a pity that this place is so let down by their loyalty card system and that is just unacceptable in this day and age of mobile phone apps. I had a large number of points on my app and showed this to...More

Thank badmintontim
Reviewed January 5, 2018 via mobile

Arrived at Cobham and saw the queues for MacDonalds/KFC etc and wondered why people always go for the obvious, especially when there’s such a variety at this services. Thought Mexican sounded nice so I got myself a couple of tacos. Problem was, they aren’t really...More

Thank THEAndyMack
Reviewed December 4, 2017 via mobile

Food is good and not expensive. Service is friendly. Only problem is every time we go here we have a problem Using our loyalty points. Wish they would sort this out.

1  Thank streakey
Reviewed November 14, 2017

We have tried this Branch of food elsewhere, so thought it might be good to have lunch here. It was a dissaster and staff (Tama) were rude and did not explain why they charged extra for the Avocado we did not want. We asked for...More

Thank Ex-Slb-and-Happy
Susan K, Marketing Manager at El Mexicana, responded to this reviewResponded November 16, 2017

Hi there, I'm really sorry to hear about the service you received at the Cobham store recently. It sounds well below the standards we expect from El Mexicana. I will share your complaint with the area manager to ensure that the necessary training is put...More

Reviewed October 3, 2017

An excellent selection of fare well cooked and superbly presented. Restaurant is separated from the pub area affording you peaceful dining.

Thank Tim L
Reviewed July 12, 2017

I tried this concession out on one of my regular pit stops at the M25 Service Station as I fancied a change from the fare I usually partake of there. All I can say is that their mastery of Mexican cuisine seems to be on...More

Thank GrahamHFareham
Reviewed June 15, 2017

Great litte concession at the back of the service station, plenty to choose from and quick service. Had the shredded chicken burrito which was delicious.

Thank charlylou
Reviewed February 20, 2017 via mobile

Next time your hiring make sure they can speak a little English and at least understand what there menu is and what I ask for Appalling service tiny drinks aswell regular cup? More like a children's size Burrito was okMore

Thank joesmoehello
Susan K, Public Relations Manager at El Mexicana, responded to this reviewResponded February 21, 2017

Hi there, sorry to hear about your poor experience. I will be feeding this back to the store to make sure that they are aware of the need for additional training. Thanks for your feedback it's always useful so we can continue to improve our...More

Reviewed January 28, 2017 via mobile

Went here on the way back home, was ignored by the server as he was watching the big screen TV in front of the restaurant. When we finally did get served the fillings were minimal portions and if you wanted a spoonful of guacamole it...More

Thank Odyssey74905
Reviewed November 29, 2016

Range offered at this stand rather limited. Our food portions were of a reasonable side and hot. Wouldn't say it was extremely tasty though. It's the services and you don't expect much. I'd say it lived up to expectation - expectation was not high.

Thank MrsBsTravels
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$3 - $12
Cuisine
Mexican, Fast Food, South American, Central American
Meals
Lunch
Restaurant features
Seating, Parking Available, Free Off-Street Parking, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout, Outdoor Seating, Highchairs Available, Wheelchair Accessible
Good for
Families with children
Open Hours
Sunday
10:00 AM - 12:00 AM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: New Barn Farm Bookham Road | Bookham Road, Cobham Services, Cobham KT11 3JS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Cobham
  • Phone Number: +44 1932 868576
  • E-mail
Description
For customers looking for something different in a convenient location, El Mexicana offers a variety of modern Mexican food that is tasty, satisfying and great value. Created from quality ingredients, served quickly and to the customer's exact requirements, it's a fun and exciting alternative to the food options traditionally available. From Burritos to Chili Baskets, all meals come with a choice of meat or vegetarian filling and a selection of extras including cheese, beans and salsa. There's also a range of tasty side orders, hot and cold drinks and desserts.
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