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Ruth's Chris Steak House

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68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
+1 808-887-0800
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Overview
  • Excellent53%
  • Very good27%
  • Average10%
  • Poor5%
  • Terrible5%
Travelers talk about
“steak” (157 reviews)
“petite filet” (18 reviews)
“creamed spinach” (14 reviews)
Open Now
5:00 PM - 10:00 PM Hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
All Details
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91 - 100 of 363 reviews

Reviewed October 30, 2016

If you are not feeling hugely hungry, try Ruth's Chris Happy Hour...Offers substantial Pupus: try the scrumptious prawn or the prime rib slider offerings... Well drinks $7... Altogether a great value, and filling as well!

Thank Alice S
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded November 1, 2016

Aloha Alice S., Thank you for your wonderful review! We hope to have you back again soon. Sincerely, John B.

Reviewed October 18, 2016

We had dinner at Ruth Chris at the Shops at Mauna Lani, this was not our 1st time at Ruth Chris or at this location, The meal is always spectacular from the salad, entree, desert and the drinks. Will not disappoint.

Thank IslandDogg
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded October 19, 2016

Aloha IslandDogg, Thank you for your wonderful review! We hope to have you back again soon. Sincerely, John B.

Reviewed October 14, 2016 via mobile

We do not have Ruths Chris where we live. The nearest one is about 150 miles away in NYC. We had the Seafood tower. Filet and BBQ shrimp. Broccoli and mashed garlic potatoes. The entrees were outstanding. The filet melted in my mouth. Best piece...More

Thank Scott M
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded October 19, 2016

Aloha Scott M., Thank you for your wonderful review! We hope to have you back again soon. Sincerely, John B.

Reviewed October 10, 2016 via mobile

We went for the happy hour in the bar - great appetizers and beverages. The service was great and the funny was fantastic.

Thank millimania
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded October 12, 2016

Aloha millimania, Thank you for your wonderful review! We hope to have you back soon. Sincerely, John B.

Reviewed October 7, 2016 via mobile

If you've been to one Ruth's Chris you've been to them all. Very dependable and consistent. But with so many other great local choices (many of which have great steaks) it's hard to justify going here. I find the meat quality to be just OK....More

Thank Bud M
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded October 12, 2016

Aloha Bud M. Thank you for your feedback. We are very sorry to hear about your experience and we'd like to make it right. Will you please e-mail your contact information to jbanquil@direstaurants.com so that I can have our General Manager reach out to you?...More

Reviewed October 7, 2016 via mobile

This was a return visit for us. This is probably our 3rd or 4th visit for dinner. They have excellent Happy Hours and great appetizers, steaks, wines, drinks. The service was very good. We arrived at 5pm and were able to sit at a "happy...More

Thank kathyp686
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded October 8, 2016

Aloha Kathy P., Thank you for your wonderful review! We look forward to having you back again soon! Sincerely, John B.

Reviewed October 2, 2016

Dinner at Ruth's Chris restaurant was excellent. The service was outstanding as were the steaks. They have a special offer between 5:00 & 6:00. Select one salad from two offerings, a chicken, fish or steak entrée and ice cream, steamed spinach rice or mashed potatoes,...More

Thank Patricia H
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded October 4, 2016

Aloha Patricia H., Thank you for your wonderful review! We are looking forward to having you back soon! Sincerely, John B.

Reviewed September 26, 2016 via mobile

Not that my wife and I have to every store in this chain, but this has been our favorite store. Our most recent visits here have confirmed our opinion. Pricey--yes, but you're in Hawaii. I've paid similar prices in stores on the mainland in the...More

Thank bubbsgrampa
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded September 27, 2016

Aloha bubbsgrampa, Thank you for your review! We hope to have you and your wife again soon. Sincerely, John B.

Reviewed September 26, 2016

A very different steak house to any I'd been too previously- this is about as upmarket as it gets for a chain restaurant! A higher end restaurant, the staff are highly attentive and do a fantastic job talking you through the many options available. Prices...More

Thank jdmiller83
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded September 27, 2016

Aloha jdmiller83, Thank you for your wonderful review! We hope to have you back again soon. Sincerely, John B.

Reviewed September 12, 2016

Extremely overpriced rib eye and the children's steak and fish were over cooked. Pleasant staff but the wait for food was long and the rib eye was over cooked and not sizzling when brought to the table. The children's steak and fish at $20, were...More

1  Thank CSOishi
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded September 14, 2016

Aloha CSOishi, Thank you for your feedback. We are very sorry to hear about your experience and we'd like to make it right. Will you please e-mail your contact information to jbanquil@direstaurants.com so that I can have our General Manager reach out to you? Sincerely,...More

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Ask a question
Questions & Answers
Chef_Breakers
February 8, 2017|
AnswerShow all 3 answers
Response from IslandDogg | Reviewed this property |
Hi, prices are ala carte, so it tends to be a little pricey but it will probably be the best steak you will ever have, we have eaten at Ruth Chris at a number of locations and the quality of the meal has been superb!
0
Votes
Ka6otm
July 16, 2016|
AnswerShow all 3 answers
Response from soonerservant | Reviewed this property |
Absolutely
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$60 - $80
Meals
Dinner
Restaurant features
Television, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards
Dining Style
Fine Dining
Good for
Business meetings, Families with children, Bar scene, Large groups, Special occasions, Romantic
Open Hours
Sunday
5:00 PM - 10:00 PM
Monday
5:00 PM - 10:00 PM
Tuesday
5:00 PM - 10:00 PM
Wednesday
5:00 PM - 10:00 PM
Thursday
5:00 PM - 10:00 PM
Friday
5:00 PM - 10:00 PM
Saturday
5:00 PM - 10:00 PM
Location and Contact Information
  • Address: 68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
    (Queen Kaahumanu Highway)
  • Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Kohala Coast
  • Phone Number: +1 808-887-0800
  • E-mail
Description
In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.
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