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Ruth's Chris Steak House

Certificate of Excellence
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68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704 (Queen Kaahumanu Highway)
18088870800
Website
Today
5:00 pm - 10:00 pm
Closed now
All hours
Hours:
Sun - Sat 5:00 pm - 10:00 pm
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293 Reviews from our TripAdvisor Community

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Showing 260: English reviews
London, United Kingdom
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I, seeking something a little different from the menu on offer at our hotel, ate last night at Ruth's Chris Steakhouse. Our server, Wyatt, was very attentive and helpful. The steaks were excellent and both my husband and I enjoyed our entrees. The sides are big enough to share and the fries and asparagus were both superb,... More 

Helpful?
Thank Helen M
Kailua-Kona, Hawaii
Level Contributor
84 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have always heard good things about Ruth Chris, but since I went here, I do not like it. Serving steaks on a hot plate of boiling butter was just gross. They are proud of that actually. I know all about steak butters, but this was overboard, the amount of butter was absurd. Our asparagus side was bitter, and the... More 

Helpful?
Thank Jacqueline J
John B, Director of Brand Development at Ruth's Chris Steak House, responded to this review

Aloha Jacqueline J., I am so sorry to hear about your negative experience at our Ruth's Chris Steak House, Mauna Lani location. May I please request your direct email or phone number to further discuss your visit? Your feedback means a lot to us. Sincerely, John B. JBanquil@lingandlouies.com More 

Las Vegas, Nevada
Level Contributor
155 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is exactly what you would expect our of Ruth's Chris Steakhouse. Make sure and go on Monday or Thursday and request an outdoor table so you can watch the Hawaiian show that is pretty good for the money (free!). Service was right on point here and its always nice for the kids to eat a great filet at... More 

Helpful?
Thank Jim R
Waikoloa, Hawaii
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We intended to go for Happy Hour but grabbed a table at the last minute. The hostess graciously showed us a nice table. We inquired if we could still order off of the happy hour menu and our server was nice to oblige. We appreciated that greatly though would have paid either way. Doesn't hurt to ask. Margaritas were good.... More 

Helpful?
Thank Karisa V
Vancouver, Canada
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 7, 2016

We have been to this chain's properties before and chose it for that reason. Greg gave us great service and we enjoyed the meal that we ordered. It was the steak and lobster special and just the right size for each of us. Martinis were cold and tasty. Good wine list and the wine we wanted was in stock and... More 

Helpful?
Thank Burnabyboy
Level Contributor
66 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 5, 2016 via mobile

I have dined at Ruth's Chris around the world. It has always been a consistent experience until now. They were not busy when everything else was sold out. this should have been the first clue. we ordered, the salads came, my son's meal came...then nothing. no food, no attention from our waiter, nothing. we were ready to walk out when... More 

Helpful?
Thank Brusdad
Edinburgh, Scotland
Level Contributor
188 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed July 3, 2016

Food was very good as was wine and cocktails on offer. Waiting staff were mixed - our main waiter was I thought slightly patronising and really didn't give us much time alone during courses. Our reservation was for 745 and we felt rushed to finish as its seems big island closes at 10pm ! Whilst we enjoyed the food we... More 

Helpful?
Thank McArthur3
Oakland
Level Contributor
32 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 1, 2016 via mobile

We have been before and it was great, but this time, the wait staff were inattentive, the service was slow, they left our dishes on the table when they should have been cleared, my husband had the veal chop, it was a beautiful piece of meat, but then was ruined by the covering of peppers, it took the taste to... More 

Helpful?
Thank ss1966
Kendal, United Kingdom
Level Contributor
114 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

Happened here by chance really, Steakhouses in the UK tend to be formulaic chain restaurants with poor service and worse food - but so not here! This place was a revelation as to how good a Steakhouse can be! Can't use enough superlatives to praise everything about the place, service, menu and especially the food.

Helpful?
Thank Mike K
Level Contributor
22 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 12, 2016 via mobile

This is an excellent restaurant but the price is high. The food and service is good but not better than many other restaurants. The Hawaiian dance program on some night is excellent and should not be missed ask to eat outside weather permitting on those nights. The food was good but there is a high charge for each entree.

Helpful?
Thank michael w

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$60 - $80
Cuisine
American, Steakhouse
Meals
Dinner
Restaurant features
Television, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Accepts Discover, Outdoor Seating, Validated Parking, Highchairs Available
Dining Style
Fine Dining
Good for
Large groups, Romantic, Business meetings, Special occasions
Open Hours
Sunday
5:00 pm - 10:00 pm
Monday
5:00 pm - 10:00 pm
Tuesday
5:00 pm - 10:00 pm
Wednesday
5:00 pm - 10:00 pm
Thursday
5:00 pm - 10:00 pm
Friday
5:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm
Location and Contact Information
  • Address: 68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
    (Queen Kaahumanu Highway)
  • Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Kohala Coast
  • Phone Number: 18088870800
Description
In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?