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Ruth's Chris Steak House

Certificate of Excellence
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68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704 (Queen Kaahumanu Highway)
(808) 887-0800
Website
Today
5:00 pm - 10:00 pm
Closed now
All hours
Hours:
Sun - Sat 5:00 pm - 10:00 pm
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288 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Waikoloa, Hawaii
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We intended to go for Happy Hour but grabbed a table at the last minute. The hostess graciously showed us a nice table. We inquired if we could still order off of the happy hour menu and our server was nice to oblige. We appreciated that greatly though would have paid either way. Doesn't hurt to ask. Margaritas were good.... More 

Helpful?
Thank Karisa V
Vancouver, Canada
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been to this chain's properties before and chose it for that reason. Greg gave us great service and we enjoyed the meal that we ordered. It was the steak and lobster special and just the right size for each of us. Martinis were cold and tasty. Good wine list and the wine we wanted was in stock and... More 

Helpful?
Thank Burnabyboy
Level Contributor
60 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I have dined at Ruth's Chris around the world. It has always been a consistent experience until now. They were not busy when everything else was sold out. this should have been the first clue. we ordered, the salads came, my son's meal came...then nothing. no food, no attention from our waiter, nothing. we were ready to walk out when... More 

Helpful?
Thank Brusdad
Edinburgh, Scotland
Level Contributor
189 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Food was very good as was wine and cocktails on offer. Waiting staff were mixed - our main waiter was I thought slightly patronising and really didn't give us much time alone during courses. Our reservation was for 745 and we felt rushed to finish as its seems big island closes at 10pm ! Whilst we enjoyed the food we... More 

Helpful?
Thank McArthur3
Oakland
Level Contributor
31 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We have been before and it was great, but this time, the wait staff were inattentive, the service was slow, they left our dishes on the table when they should have been cleared, my husband had the veal chop, it was a beautiful piece of meat, but then was ruined by the covering of peppers, it took the taste to... More 

Helpful?
Thank ss1966
Kendal, United Kingdom
Level Contributor
113 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

Happened here by chance really, Steakhouses in the UK tend to be formulaic chain restaurants with poor service and worse food - but so not here! This place was a revelation as to how good a Steakhouse can be! Can't use enough superlatives to praise everything about the place, service, menu and especially the food.

Helpful?
Thank Mike K
Level Contributor
22 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 12, 2016 via mobile

This is an excellent restaurant but the price is high. The food and service is good but not better than many other restaurants. The Hawaiian dance program on some night is excellent and should not be missed ask to eat outside weather permitting on those nights. The food was good but there is a high charge for each entree.

Helpful?
Thank michael w
Kailua-Kona, Hawaii
Level Contributor
21 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2016

Went here for Anniversary dinner. GREAT SERVICE. The food was good. Ordered the veal ravioli app, lamb chops, ribeye, crème brulee, bread pudding. All we done correctly. We have lived on the island for a few years and we have found most restaurants (especially in Kona) have very substandard service. We are far from challenging guests or restaurant snobs. Kona... More 

Helpful?
1 Thank Jim H
Houston, Texas
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 5, 2016

On our last day on the island (before the plane left on the red-eye), we decided we wanted to end the trip with something special. We stopped at the Costco to get the $100 worth of gift cards for $80. The service was excellent. We are not alcohol drinkers so we were there for the steaks. They have a "prime-time"... More 

Helpful?
1 Thank Billy S
Chicago, Illinois
Level Contributor
19 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 4, 2016 via mobile

Our server Melissa was excellent. She suggested some local sides that were delicious. My wife had crab cakes which were great. I had the fish special that was slightly over cooked. A little dry. The sauce was excellent.

Helpful?
Thank Art K

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$50 - $50
Cuisine
American, Steakhouse
Meals
Dinner, Late Night
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Fine Dining
Good for
Large groups, Romantic, Business meetings, Special occasions
Open Hours
Sunday
5:00 pm - 10:00 pm
Monday
5:00 pm - 10:00 pm
Tuesday
5:00 pm - 10:00 pm
Wednesday
5:00 pm - 10:00 pm
Thursday
5:00 pm - 10:00 pm
Friday
5:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm
Location and Contact Information
  • Address: 68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
    (Queen Kaahumanu Highway)
  • Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Kohala Coast
  • Phone Number: (808) 887-0800

Questions & Answers

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Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?