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Kathmandu Palace

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Face masks required for guests in public areas
Read more
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kathmandu Palace
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
$21 - $42
CUISINES
Indian, Asian, Nepali
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (94)
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94 results
Traveler rating
61
16
5
4
8
Traveler type
Time of year
LanguageEnglish
Traveler rating
61
16
5
4
8
Show reviews that mention
All reviews curry chicken normal indian staff wearing nepalese dishes delicious food indian food lovely evening visited this restaurant great restaurant last night service was excellent on arrival nepalise momo ghurka government
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Reviewed 6 days ago

Waited 45 minutes for two kormas a tikka and three rice. Only two turned up then had go wait another 40 minutes for the rice to turn up in which the rest was cold. Then rang to complain was told the manager was on his...way then got hung up on and restaurant refused to refund. Waste of time strongly recommended you avoid!!!More

Date of visit: May 2021
Helpful?
Kathmandu Palace Management, General Manager at Kathmandu Palace, responded to this reviewResponded 6 days ago

Dear K3055UNjardand, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. I have asked the staff to find out what has happened. Your coconut rice was missing, our assistant...More

Reviewed 4 weeks ago

Decided on here for our first meal out since lockdown was relaxed. Lovely covid safe outside dining area and the service and food was excellent. Atmosphere was great too. Thanks for a lovely evening

Date of visit: April 2021
Helpful?
Reviewed March 4, 2021

We have been enjoying Kathmandu Palace delicious food since we moved to Kent. The Kathmandu was one of the only Resturants to be able to match the delicate flavours of Indian food we had become used to. Absolutely the best.

Date of visit: March 2021
Helpful?
Reviewed February 5, 2021 via mobile

Ordered food online, advised 30-60min delivery time. 90minutes later rang to find out where the food was, they said it was leaving then and I was polite and accepted this. Another 30mins later (it has to travel less than 2miles) I called and was told...it would be there soon. No apology throughout, I complained and they hung up. I called back and they just said they were busy. It’s not hard to contact to say an order is delayed or be honest about the time it leaves. I never complain or write reviews but we are loyal customers and have been throughout the whole lockdown. Disappointing that a small business forgets loyalty when they’re busier. Very rude. Very disappointing and won’t use them again, especially as the last order food quality was not as good as previousMore

Date of visit: February 2021
Helpful?
Kathmandu Palace Management, General Manager at Kathmandu Palace, responded to this reviewResponded February 6, 2021

Dear Helen H, We understand your disappointment. It’s important to us that our customers are more than satisfied . On this occasion we failed to maintain the satisfaction due to misunderstanding between our staff and the delivery driver. My staff did ask the driver to...More

Reviewed January 15, 2021 via mobile

Having lived in the area for nearly 2 years, I ordered my first takeaway this evening. It was absolutely lovely!! I've tried others but none have met their standards. Can't wait to order again and would highly recommend.

Date of visit: January 2021
Helpful?
Reviewed November 29, 2020 via mobile

Always fantastic food from here without fail every time, definitely best restaurant in the area. The meat is really top quality especially the lamb.

Date of visit: November 2020
Helpful?
Reviewed November 25, 2020

I always order from here because I know I won't be disappointed. The food is very tasty and the menu has a good range. highly recommended :)

Date of visit: November 2020
Helpful?
Ktm-Palace, Owner at Kathmandu Palace, responded to this reviewResponded November 29, 2020

Dear littlelisa88, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you had positive experience. We hope you'll come and see us again soon! Manager Kathmandu Palace

Reviewed November 21, 2020

Ordered my Friday night takeaway and was told delivery was 45 to 60min Great. Rang at 65 min to be told order had already left. 90min later and family wanting food, I cooked pasta. 1 hour 40 minutes the delivery driver knocked on the door...and said he had just left the restaurant. Someone telling porkies?? Anyway, pasta was being dished up and no need to shell out for a takeaway. I called again to see why I was not kept informed about the late delivery only to be told they could not give customers a courtesy call as they were having a Kitchen Hygiene Inspection from the council. Wonder why it took so long and what they found hiding in the crevices?????More

Date of visit: November 2020
Helpful?
Ktm-Palace, Owner at Kathmandu Palace, responded to this reviewResponded November 29, 2020

Dear Tom C, Thank you for your review. I'm sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. When I investigate to find out what has happened. When you first called us my colleague...More

Reviewed November 5, 2020

Ordered online @ 08:15 on 3rd Nov. 2020, for delivery @ 18:45. Also paid by PayPal to save cash exchanging hands at front door. Food delivered on time and heat hot. As usual, food excellent. Nepalese dishes, in my opinion, are far more delicate and...flavoursome than a normal Indian Curry House.More

Date of visit: November 2020
Helpful?
Ktm-Palace, Owner at Kathmandu Palace, responded to this reviewResponded November 29, 2020

Dear JohnRNash, It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. You've taken the time to let others know about us . We're happy that you're happy, and we're looking forward to your next visit. Manager Kathmandu Palace

Reviewed October 15, 2020 via mobile

Great restaurant with a great choice of menu, delicious food and kind staff. Will definitely be returning!

Date of visit: October 2020
Helpful?2  
Ktm-Palace, Owner at Kathmandu Palace, responded to this reviewResponded November 29, 2020

Dear AJM, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you had positive experience. We hope you'll come and see us again soon! Manager Kathmandu Palace

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Frequently Asked Questions about Kathmandu Palace

  • Yes, Kathmandu Palace offers takeout services.

  • Yes, Kathmandu Palace offers delivery services.

  • Yes, Kathmandu Palace is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

  • Kathmandu Palace is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4.5
    • Service: 4
    • Value: 4