We picked here because it is close to the water with views of the harbour. We reserved ahead of time because of Covid. I am so disappointed with our experience and wish we’d picked somewhere, ANYWHERE, else.
I got the steak sandwich which was meant...to come with bearnaise sauce. It didn’t. I wasn’t asked how I’d like it done. It came cremated, but cold.
My girlfriend got the duck special. She asked for fries instead of veg. Both fries and veg came, we were charged for both. The veg had been sitting out for hours I’d say.
We should have known what was to come once we’d arrived. Initially, 3 or 4 staff members passed us as we waited at the door and never acknowledged us. Kinsale is renowned for its hospitality and dining experiences. Not here!
We asked to sit outside, by the water, but there were no tables available. We asked the waiter if he’d let us know when a table became available so we could relocate. He said that was no problem, he’d make a note of it and discuss it with the other staff. As the food landed on our table, I looked over and about half the tables by the water were empty. Thanks for nothing, I guess.
We weren’t asked if we wanted dessert or coffee or even if everything was OK with the meal. We just paid the bill and got the hell out of there. Don’t make the same mistake we did!More