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The Cosy Cup - CLOSED

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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe
Meals
Drinks
FEATURES
Takeout, Free Wifi, Reservations
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Reviews (70)
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43
13
8
4
2
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LanguageEnglish
Traveler rating
43
13
8
4
2
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1 - 10 of 70 reviews
Reviewed May 10, 2016

Truly charming café upstairs from a quirky unique shop. We had a really nice breakfast of orange juice, café latte and toasted teacakes with butter. Good and quick service, lovely atmosphere, very cosy and quiet... Highly recommend!More

Date of visit: April 2016
Thank FredeLemieux
Susanna A, Owner at The Cosy Cup, responded to this reviewResponded May 11, 2016

Hello, and many thanks for taking the time to leave a review. I am so pleased to hear you enjoyed your visit to The Snug, and felt that the atmosphere and service granted such a positive review! We hope to see you again in the...More

Reviewed April 6, 2016

Unusual cafe, upstairs above a shop, with comfortable seating mostly on sofas arranged round the room. Plenty of choices for coffee and cake, and the cake slices were generous and delicious.

Date of visit: April 2016
Thank Lars-357
Susanna A, Owner at The Cosy Cup, responded to this reviewResponded May 11, 2016

Many thanks for your lovely review, it is important, especially after making changes to our business that we hear feedback from our customers- so I'm delighted that you have enjoyed your experience with us.

Reviewed February 14, 2016

Ooooohhh, I'm not sure! I don't think it's worked, moving a really cute quirky tearoom, upstairs, steep stairs, with a smaller food service, soo much less welcoming, even with the range of comfortable sofas. We felt 'uncomfortable'! As a group of three, sat in a...More

Date of visit: February 2016
2  Thank Nessa L
Susanna A, Owner at The Cosy Cup, responded to this reviewResponded May 11, 2016

Hello, I'm very sorry to hear that the changes we have made have not been to your personal taste. We made changes in the business for various reasons of our own and we are delighted that the overall feedback has in fact been extremely positive....More

Reviewed February 14, 2016 via mobile

We had nice tea and cakes at this pretty cafe and enjoyed reading the magazines. On the day we visited the floors were had lots of crumbs and scattered bits of paper and plastic. The lady working was doing her best and was flat out...More

Date of visit: February 2016
Thank ElizabethCarlisl
Reviewed January 28, 2016 via mobile

We visited here for the first time, this cafe opened last year. The cafe is above a shop, therefore not disabled friendly. The decor is very nice, a lot of yummy cakes to choose from. We chose coffee, tea, a date slice and a warmed...More

Date of visit: January 2016
Thank Ian1200
Reviewed December 8, 2015

Loved the decor and mismatched vintage crockery. Visited with my mum and sister after visit to the Matlock Christmas markets. Food lovely especially the New York bagel and huge piece of victoria sponge cake! Will be getting into loose tea, tea strainers and vintage teapots...More

Date of visit: December 2015
2  Thank Joanne R
Reviewed October 19, 2015

the cakes and savoury food are good. The coffee was very weak and I had to pay an extra 65p for another shot and even then it was not that good. £2.75 for a mediocre cup of coffee is unacceptableMore

Date of visit: October 2015
3  Thank zsb1
Susanna A, Owner at The Cosy Cup, responded to this reviewResponded October 28, 2015

Hello Sue Im very sorry to have read this review on Trip Advisor. Our coffee is provided by a long established, family run business local to us and their quality of produce and technical ability with coffee machines is second to none. We are therefore...More

Reviewed September 27, 2015 via mobile

Myself and my partner enjoyed a gorgeous cream tea here this afternoon. The staff were lovely and friendly. The tea was loose leaf and gorgeous served in China teapots with teacups and saucers. The scone was warm and delicious served with clotted cream and tiny...More

Date of visit: September 2015
1  Thank KLS874
Reviewed August 28, 2015

Lovely little café with fantastic attentive staff and yummy food! The lunch time salads are fabulous and the homemade cakes delicious! Polka dot tablecloths and chintzy clad waitresses who take the time to remember you all adds to the jolly feel of the place. Also...More

Date of visit: August 2015
3  Thank Annie B
Reviewed July 22, 2015 via mobile

Nice little tea shop,good tea and cakes but poor and overpriced selection of cold drinks. glass also wasn't very clean. Good friendly atmosphere.

Date of visit: July 2015
Thank DtfZ
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