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Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Breakfast, Lunch, Brunch, Drinks
Cafe, British
Reservations, Seating, Accepts Credit Cards, Table Service, Highchairs Available
Reviews (396)
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All reviews scones cake cornish cream tea salmon sandwich jacket potato potatoes tea room antique shop traditional english tea flights of stairs white aprons waitresses dressed victorian decor home made lovely food coinage
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Reviewed December 17, 2020

Totally disappointed, cold coffee, untoasted teacake and hard butter. Nothing like it used to be ... and the china crockery is no more

Date of visit: December 2020
Reviewed December 14, 2020 via mobile

Great food, lovely surroundings and great service. Plus tea grown in Cornwall - very nice indeed - tried both.

Date of visit: December 2020
Reviewed October 23, 2020

We were lucky with the window table, made all the difference. Had Tregothnan tea and scone which was good. Service fine, if a little ‘stuffy’. Do visit if you like a ‘nice’ tearoom with traditionally attired waiting staff.

Date of visit: October 2020
Reviewed October 15, 2020 via mobile

Really really delicious scones (if a little expensive, but the ambience and experience should be factored in) served with the gubbins and a refreshing Cornish breakfast tea. Have definitely ruined scones for myself going forward, these were fantastic! However, the service let the venue down....We were greeted by quite a terse man who brusquely sat us in a room with a dirty table, along with another couple who mentioned the same thing. The same man came to take our order and was quite rude, telling us he needed to do one person at a time, even though we were ordering 3x cream teas and a jacket potato. A lovely waitress then attended our table with the wrong drinks order, to which we laughed and said it was wrong. She then came back with the same, incorrect, drinks order. We ate our scones, paid, and left. All in all, very tasty but also disappointing!More

Date of visit: October 2020
Reviewed October 12, 2020 via mobile

Visited as a family group, good selection and all tasty and homemade. Although busy and short staffed service was good and efficient. Had wonderful table overlooking main area of Truro. Downside was we were not expecting the staircase which proved difficult with a pram, also...no baby changing facilities.More

Date of visit: October 2020
Reviewed October 9, 2020 via mobile

I saw this tea room advertised in a book called "Cornwall's best cream teas" Fortunately we hadn't read the most recent reviews on trip advisor when we decided to visit. The customers infront of us asked if they could order drinks. They were told that...this was not a problem and handed the drinks only menu. Feeling very reassured and quite impressed we asked for both menus. There was a fantastic choice. We had our eye on the steak pie served with boiled potatoes and served with veg as it both looked and smelled delicious however, the main reason for our visit was to sample some of their delicious desserts we settled for beans on toast and crumpets. The crumpets were cooked perfectly. I requested no butter and they were delivered dry but I was offered jam or marmalade to accompany. My husband said that the bread tasted home made and they were certainly generous with the beans. Afterwards my husband opted for a fruit scome with clotted cream. Now he has had plain scones in cornwall but stated that this fruit scone was on another level. I opted for the shortbread to take away. It was light and crispy and melted in the mouth like butter yet transported back to the car in a napkin inside my bag without a single bump- Impressive! Our waitress was incredibly friendly without being intrusive. She realised we were not from the area so she made some very helpful suggestions for further places that we could visit. Hopefully we will be back soon as there was so much on the menu that we would like to try. We could have also spend all day porousing the vast amount of books and antiques for sale next door.More

Date of visit: October 2020
Reviewed October 5, 2020

From the moment we arrived the gentleman who seated us clearly didn’t want our custom (to be honest, he looked like he didn’t want to be there either). He took our order and just walked away, didn’t say anything else. He then came back with...a pot of tea which he basically slammed down on the table in front of us. Charming. The atmosphere in the tea room was awful and was made to feel unwelcome by most of the staff and other customers. Won’t be visiting again.More

Date of visit: October 2020
Reviewed October 2, 2020 via mobile

After being recommended by a local stall holder, 4 of us went for lunch, feeling sure we couldn’t go wrong. Such a big disappointment, my husband had the Charlottes big brunch, it was lots of toast and small amounts of everything else, most of which...was cold. The rest of us had club sandwiches, hard toast and bacon that looked and tasted like this mornings left overs. I appreciate difficult times, however, the service was not good. The waiter was abrupt, the waitress was lovely and did her best, but not a very relaxed atmosphere, we certainly didn’t feel welcome.More

Date of visit: October 2020
Reviewed September 24, 2020

Go back in time to elegance, style and a touch of class As you climb the stairs to Charlottes teahouse you feel you are being transported to a bygone age when you took the time to indulge a little Run by really lovely people who...immerse themselves in recreating that period of time. Delicious treats on offer and a really good menu Situated in amongst two antique shops so after your afternoon tea you can browse antique books and accessories And a fantastic view over the main street in TruroMore

Date of visit: September 2020
Reviewed September 18, 2020 via mobile

Popped into Charlotte’s as I hadn’t been for years. Love the nostalgia when you climb the flights of stairs to the top with all the Victorian decor. Took 5/6 minutes to be seated and we had a nice view of the cathedral from the window....Staff were lovely with my 3 year old. Husband and I both ordered a cream tea each and my daughter had a toasted sandwich. Service was quick and food was tasty. A lovely stop off for food in a beautiful building.More

Date of visit: September 2020
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Questions & Answers
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August 25, 2016|
AnswerShow all 2 answers
Response from Lawsos | Reviewed this property |
I am not aware of their rules on pets, but remember there are three flights of stairs with many antique and antiquarian items on the landings. Hope this helps.
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