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Fast Food
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Reviewed April 15, 2021 via mobile

I ordered through the uber days app and was very specific about my gluten allergy. I ordered the classic chicken salad, something I've ordered from other subways many times as the classic plain chicken is the only gluten free meat option. I was extremely specific...about me allergy and what needed to be done. I also ordered the blue cheese dressing on the side. As per photo you can see firstly that the Mayo was not in the side so they clearly did not read all the notes. And the chicken was coated. I rang the restaurant and asked why I was given a coated chicken when I ordered the classic chicken and the guy who answered the phone insisted they followed order notes, even though they clearly didn't (the sauce) and said that was the chicken for their classic chicken salad, when I asked if it was gluten free he had to go check and then said it wasn't. The fact that he didn't care at all and insisted it was my fault because I ordered the wrong chicken was very upsetting. All the other subways I've ordered from have the gluten free chicken in their classic salad and they didn't contact me to let me know what I'd ordered did in fact have gluten which would have been better and more appropriate customer service. The attitude of the male I some to was uncaring and a bit rude. Thank goodness uber gave me a full refund. But if you have any allergy issues avoid this subway in Hallam like the plague I will also be putting this review on FacebookMore

Date of visit: April 2021
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Reviewed November 25, 2014

Got lunch box catering from Subway. The lunch boxes are a great idea and really good value. Definitely not for big eaters though.

Date of visit: November 2014
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