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BW Premier Collection Grand Hotel Royal

Certificate of Excellence
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Viale Giosue' Carducci 44, 55049 Viareggio, Italy
+39 0584 45151
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49 Reviews from our TripAdvisor Community

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Showing 30: English reviews
London UK
Level Contributor
83 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed November 2, 2016

I stayed here with my partner for the first time this year,this large and imposing hotel has fine sea views at the front and the rear rooms overlook the gardens that are floodlit at night.Our room had a balcony.As others have commented,the service is excellent. The pool was open but normally closes at the end of September,the weather was warm... More 

Helpful?
Thank Amy60LondonUK
Marino P, General Manager at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, thank you for your nice comments. Shame you post this rewiew in a Restaurant profile and not in Hotel Profile. Hope to welcome you once again. Kind regards More 

London, United Kingdom
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed August 22, 2016

A grand hotel on the seafront - we'd seen it on a previous visit and couldn't resist a stay here. Really helpful staff on Reception and in the bar and restaurant. Breakfast - what a range of choices! Never seen so much food. The grounds are lovely too. Cool, shaded gardens to relax in or sit by the pool for... More 

Helpful?
Thank Sue G
London, United Kingdom
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 30, 2016

40 years we have been coming to this wonderful hotel and as we said last year it never fails to live up to our high expectations. How the management and staff can keep up the professionalism and the smiling faces all season is amazing. The food delicious and Emanuele and Danielle run the restaurant with ease. Giuseppe and Andrea look... More 

Helpful?
Thank whr25
Coventry, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 12, 2016

Excellent choice and high quality food is served each evening. Waiter service is attentive and friendly.

Helpful?
Thank Jane59728
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed June 30, 2016

We could not fault the fabulous service we received from a well run and inviting restaurant. Our evening meal was served in the outside eating area where we experienced the aromas of the plants and the sound of birdsong. The daily buffet was varied and fresh, and our chosen meals were served by a friendly and efficient waiter

Helpful?
Thank Sandrar019
Sequim, Washington
Level Contributor
77 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed June 6, 2016

We stayed at this hotel and ate at the restaurant the first night. The buffet did not look all that great so we ordered from their limited menu. The mixed seafood grill smelled fishy and was not good. The other meal was a pasta that was tasteless and had been sitting under a heat lamp so long that it was... More 

Helpful?
Thank James C
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, thank you for your feedback. Apologize for inconvenient caused during your dinner at the restaurant we are very sorry if our food quality was not your liking. Hope you will try again next time with more satisfaction. Kind regards More 

Princeton, New Jersey
Level Contributor
67 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 11, 2015 via mobile

We stayed here for a week in mid October for its central location on the beach and to many of the tourist attractions in Tuscany. We found it easy to make day trips and return to the hotel to enjoy many of the bars and restaurants in and around Viareggio. The hotel is full service with included breakfast each day... More 

Helpful?
Thank 04left
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, thank you very much for your comment, but you wrong the website this is our restaurant profile if you would like to send a rewiew in our hotel profile it will be better .www.tripadvisor.it hotel Kind regards More 

Hindhead, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 4, 2015

Good choice of food, good variety of food for the buffets. No vegetables to accompany meat dishes. Service was excellent - staff attentive to your needs. Lovely big dining room - very airy and awe-inspiring.

Helpful?
1 Thank Maria W
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, We are very pleased that you enjoyed your mail at our hotel restaurant We would like to thank you for your comments Hope to welcome you soon at the Grand and Royal Hotel and restaurant Best Wishes More 

Inverness, United Kingdom
Level Contributor
28 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 30, 2015 via mobile

I have had many a great meal here and never been let down, all freshly cooked and beautifully presented. The surroundings are spectacular...fantastic service, pleasant and helpful staff. You will not be disappointed 5*

Helpful?
Thank roadrunner n
Marino P, Direttore generale at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, We are very pleased that you enjoyed your stay at our restaurant We would like to thank you for your comments Hope to welcome you soon at the Grand and Royal hotel and restaurant Best Wishes More 

Bovingdon, United Kingdom
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 21, 2015

Food is excellent, especially the fish. Saturday is Buffet Night and we do feel this is not of the same standard unfortunately.

Helpful?
Thank Jennifer W
Marino P, General Manager at BW Premier Collection Grand Hotel Royal, responded to this review

Dear Guest, thank you very much for your kind feedback, we are very glad that you enjoy food in our Restaurant. Kind regards More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Average prices
$21 - $43
Cuisine
European, Italian, Mediterranean
Meals
Breakfast, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Large groups, Families with children
Location and Contact Information
  • Address: Viale Giosue' Carducci 44, 55049 Viareggio, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Lucca  >  Viareggio
  • Phone Number: +39 0584 45151

Questions & Answers

Questions? Get answers from BW Premier Collection Grand Hotel Royal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?