Staying in Malcesine for a week and thoroughly enjoying our stay. Every day/ night has been fantastic.
Tonight, however we had a meal here and it was probably one of the worst restaurant experiences ever. The food was tasteful enough, the location superb, but it...was completely spoilt by the manic activity around us, lack of service and rush, rush, rush!
No sooner had we been ushered in, seated and offered complimentary breads and oils etc, then it was whipped away to be replaced with main courses. The staff were shouting all around us, rushing us with our courses and the whole service was extremely impersonal.
There was a shouting from the kitchens, waiting customers hovering around our table whilst we ate and all the time the staff were trying to hurry us along.
Maybe this was a bad night, but judging by some earlier comments, I’m guessing not.
Completely the opposite of everywhere else we have eaten in Malcesine.
Such a shame.
Better luck, if you give it a go (hopefully the service/atmosphere will be better).More