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The Pier House Hotel and Restaurant

Certificate of Excellence
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Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
+44 1726 67955
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552 Reviews from our TripAdvisor Community

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Showing 549: English reviews
Bristol, United Kingdom
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Ignore the sign outside that says "everyone welcome" for morning coffee. You aren't. The receptionist chased after us as we tried to go into the 'public' bar to tell us we couldn't go in there. The waitress told us we could have a cup of tea in the restaurant as long as we didn't mess the table up as it... More 

Helpful?
2 Thank MrsT330
Leicester, United Kingdom
Level Contributor
63 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We booked this hotel as we were going to a wedding in the next town. We couldn't believe our luck when we arrived, the staff were fantastic and welcoming. It was also Regatta Week and the whole area was buzzing, it was almost a shame we had the wedding to go to as I would have loved to have spent... More 

Helpful?
Thank RavingBonkers
StAustellManagement, Manager at The Pier House Hotel and Restaurant, responded to this review

Thank you for taking the time to leave us a review, we are so thrilled you enjoyed your time with us, and we look forward to welcoming you back. More 

Cornwall,UK
Level Contributor
299 reviews
180 restaurant reviews
common_n_restaurant_reviews_1bd8 174 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We had dinner in the restaurant as opposed to the bar/bistro. The menu and service is different and meals are more expensive. You get nicer surroundings and a possible sea/harbour view as well. We met in the bar and had a drink and went to fetch menus and 'check in' to the restaurant as we were early. No one came... More 

Helpful?
Thank Badcat110
StAustellManagement, Manager at The Pier House Hotel and Restaurant, responded to this review

Many thanks for your review - we really appreciate the time you've taken to share your experiences. Please be assured that all your comments are discussed by us a team and acted upon accordingly. We do hope to see you back here very soon! More 

Par, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 3 weeks ago

Excellent food Lovely view over harbour.Friendly service.Good choice of food steaks are cooked to perfection. The seafood meals are varied beautifully cooked.Their is a good choice of wines.Comfortable seating away from the main eating ares is available while waiting for the meal to be ready

Helpful?
Thank Walker251
StAustellManagement, Manager at The Pier House Hotel and Restaurant, responded to this review

Thank you for the 5* review, we are so pleased that you have enjoyed your steak and fish dishes with us. We hope to welcome you back again soon! More 

Polruan, null, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 4 weeks ago

,We decided to have a spot of lunch and go back to The Pier House at Charlestown we haven't been there for a few years and we were delighted to find it was still a great place to eat. I had the chicken curry and it was just perfect not too hot but very tasty. The service was good ,... More 

Helpful?
Thank Lorraine D
Cambridgeshire, United Kingdom
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Ok I was worried when I heard that a brewery had bought this hotel as the food has been really good for all the years I have been visiting. I needn't have worried - the food is actually better (yeah I didn't think it was possible) and the staff just as good as ever and there are still some 'old'... More 

Helpful?
1 Thank 206franciscan0211
Plymouth, United Kingdom
Level Contributor
73 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Warm Feb afternoon, sat outside overlooking the harbour with a pint of Thatchers; moved to the public bar for lunch, friendly and helpful staff, good menu with plenty of fish. Mussels were superb, served with warmed crusty baguette. Bar and Hotel look very welcoming, will definately return.

Helpful?
Thank Paul H
St Austell, United Kingdom
Level Contributor
216 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed February 15, 2017

We visited early evening on Valentine's Day and had food from the Bistro/Public Bar Menu. We were very well pleases with the service and quality/quantity of the food. My wife is Gluten/Dairy in tolerate and although they could only offer a limited menu they ensured her choice was totally safe fo her diet

Helpful?
Thank GusHon
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed February 5, 2017 via mobile

Went for a family meal one afternoon, went for the fish pie as I fancied something different. The fish pie was amazing would go again just to eat this. The restaurant is very hot though and I had to go outside to cool off as I was getting uncomfortable.

Helpful?
Thank Cidthemonkey
Level Contributor
30 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed January 25, 2017 via mobile

We had a family party here recently. The dinner was excellent and the staff were friendly and helpful.

Helpful?
1 Thank Harry S

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, Seafood, European, British, Pub, Gluten Free Options, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Bar scene, Business meetings, Romantic, Large groups, Dining on a budget, Special occasions, Local cuisine, Scenic view, Kids, Families with children
Location and Contact Information
  • Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell  >  Charlestown
  • Phone Number: +44 1726 67955
  • This restaurant is at The Pier House Hotel
Description
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Pier House Hotel and Restaurant and other visitors
2 questions
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Fowey, United Kingdom
1 month ago
St Austell, United Kingdom
11 months ago

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Questions? Get answers from The Pier House Hotel and Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?