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The Mermaid Stonehouse Pizza & Carvery

Redcar Road, Marske-by-the-Sea TS11 6EX, England
+44 1642 483163
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Overview
  • Excellent20%
  • Very good21%
  • Average15%
  • Poor18%
  • Terrible26%
Travelers talk about
“salad” (3 reviews)
Closed Now
All hours
CUISINES
Pizza, Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Redcar Road, Marske-by-the-Sea TS11 6EX, England
All Details
Write a ReviewReviews (244)
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1 - 10 of 244 reviews

A TripAdvisor Member
5
Reviewed 1 week ago via mobile

Hate to leave such a negative review when it's such a cheap price, but I'm sorry to say that the Mermaid's carvery is extremely poor. Even though they had just opened the vegetables were unfresh and dry. The mushy peas looked rancid. The gravy was...More

Thank A TripAdvisor Member
Reviewed 2 weeks ago

Went for carvery for my mam's birthday. Over cooked roast potatoes. No gravy left. Spoke to three members of staff, not very helpful, walked off into kitchen area. Waited for over 15 minutes, gravy queue getting bigger, all our food went cold. This was then...More

Thank TeessideRedcar
General Manager A, Manager at The Mermaid Stonehouse Pizza & Carvery, responded to this reviewResponded 2 weeks ago

I'm so very sorry you were involved in the incident that occurred. This has been investigated and I can assure you this was a one-off. Please do give me a call and I will happily discuss this matter with you further. Again I'm very sorry

Reviewed 3 weeks ago via mobile

Two for £10 Carvery at 6pm Tonight. 15 mins que yo pay for food. Had to ask in Kitchen if someone could serve us. 4 meats all cold and dried up. Had to ask for fresh veg as was dried up and cold. Gravy all...More

Thank Tonia N
General Manager A, Manager at The Mermaid Stonehouse Pizza & Carvery, responded to this reviewResponded 3 weeks ago

I'm sorry you were dissapointed with your visit to us. If you can give me a call I will happily discuss the above matters further with you. many thanks

Reviewed November 6, 2017 via mobile

We visited here with our son, daughter in law and grandson when we were up from the south visiting. We all had the carvery and it was really lovely. Nice big slices of meat, not see through slithers we get down South, super friendly staff...More

Thank michael_carter68
General Manager A, Manager at The Mermaid Stonehouse Pizza & Carvery, responded to this reviewResponded 5 weeks ago

Thank you foe your review. I'm very pleased you enjoyed your visit to us and hope to see you again soon

Reviewed October 30, 2017 via mobile

Had a lovely meal with family and friends followed by a Halloween Party. My children loved it dancing, games and food followed by piñatas filled with sweets! Thank you to the staff for all the effort you put into the evening 👏🏼👍🏼

Thank Jay K
Reviewed October 29, 2017 via mobile

Took my kids for tea and to the Halloween party . Had a lovely carvery then my kids went to the party that was very entertaining, lots of prizes and sweets won and nice snacks for the kids. They loved it . Would recommend it...More

Thank Sarah F
Reviewed October 23, 2017

Went on Friday 20th Oct with my son. We had the carvery, pork was lovely and meal nice and hot. One thing i would prefer to have the cauliflower definately cooked more I found it very hard to chew. If ordering the main course and...More

Thank teessider39
General Manager A, Manager at The Mermaid Stonehouse Pizza & Carvery, responded to this reviewResponded October 26, 2017

thank you for your review. I have passed the message on about the cauliflower. Hope to see you again soon

Reviewed October 22, 2017 via mobile

Had a carvery to day food was really nice thoroughly enjoyed it bar and restaurant staff were very helpful would definitely return again

Thank Pauline C
General Manager A, Manager at The Mermaid Stonehouse Pizza & Carvery, responded to this reviewResponded October 26, 2017

Thank you Pauline we hope to see you again soon

Reviewed October 22, 2017 via mobile

Had a lovely Carvery. Food was very hot and cooked well. Really enjoyed it. Staff were lovely and very friendly

Thank Barbra69
General Manager A, Manager at The Mermaid Stonehouse Pizza & Carvery, responded to this reviewResponded October 24, 2017

thank you Barbara. hope you return to see us again soon

Reviewed October 18, 2017

1 Star is doing this establishment justice, if trip advisor give you the option of -10 Stars that would be more fitting rating for our recent visit, which is very disappointing as the Mermaid USED to be a great place to go for a enjoyable...More

3  Thank staminaroofie
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Questions & Answers
Michelle P
April 7, 2017|
Answer
Response from Martin B | Reviewed this property |
Sorry but you have sent this to the wrong person I never mentioned anything about staff drinking!!
0
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larrydye
March 5, 2017|
AnswerShow all 3 answers
Response from lola29 | Reviewed this property |
11.30am x
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$4 - $9
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Waitstaff, Parking Available, Television, Highchairs Available, Full Bar, Reservations, Buffet, Seating, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Accepts Credit Cards
Good for
Large groups, Kids, Families with children
Open Hours
Sunday
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Location and Contact Information
  • Address: Redcar Road, Marske-by-the-Sea TS11 6EX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Marske-by-the-Sea
  • Phone Number: +44 1642 483163
Description
At Stonehouse Pizza & Carvery we’re a friendly bunch and pride ourselves on giving the warmest of welcomes. So when you pop over to our place, whether it’s to catch up with friends over a refreshing drink or because you just can’t be bothered to cook, we hope you’ll find it like a home from home – without the washing up! We’ve something for all the family - from freshly carved, slow cooked roasts, stonebaked pizzas made from 100% fresh dough, tasty pub classics like hand battered fish, plus a range of burgers and vegetarian dishes.
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