We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pembroke Lodge

Claimed

Ratings and reviews

Certificate of Excellence2015 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Healthy, Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Breakfast, Brunch
View all details
meals, features, about

Location and contact

Reviews (324)
Filter reviews
310 results
Traveler rating
178
90
16
16
10
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
178
90
16
16
10
Show reviews that mention
All reviews scones soup cake richmond park wedding venue thames valley isabella plantation lovely wedding beautiful park wedding breakfast wedding reception outside seating area lovely venue sunny day pot of tea hatun ceremony
Selected filters
FilterEnglish
Updating list...
1 - 10 of 310 reviews
Reviewed 3 days ago via mobile

I’ve been regularly to Pembroke lodge recently and every time I have a very pleasant time. The hot drinks are well priced and they offer fidelity card system too, which is great! The staff are polite and helpful; there is a friendly and relaxed atmosphere....More

Date of visit: June 2019
Thank barmy2009
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded 2 days ago

Dear Barmy2009 Thank you so much for your review. So pleased to hear you have enjoyed your recent visits to Pembroke Lodge and we hope you will continue to do so Best wishes Louise

Reviewed 1 week ago via mobile

We have visited Pembroke Lodge for many years at different times of day and have always thoroughly enjoyed it. The food is always good and all the staff friendly and helpful. On our last visit it was Hatun who made us feel so welcome. We...More

Date of visit: May 2019
Thank richmond2020
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded 6 days ago

Dear Richmond2020 Thank you so much for your review. We are delighted to hear you have enjoyed visiting Pembroke Lodge for many years. I have passed you review to our catering department We look forward to seeing you again Best wishes Louise

Reviewed 1 week ago

Earlier today my wife and myself - together with a friend - visited Pembroke Lodge in Richmond Park. It is an impressive building set in equally impressive gardens. The Cafe/Restaurant was full of temptations which - coupled with a nice outside seating area and panoramic...More

Date of visit: June 2019
Thank Steve B
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded 2 days ago

Dear Steve B Apologies for the delay in response, we did not receive the usual review notification. The manager you spoke to did mention your concerns and we do now have signs on the terrace warning guests about the birds. We are located in a...More

Reviewed 2 weeks ago via mobile

Lunch here was lovely. Huge portions were served by friendly helpful staff. Gluten free options were explained. Chips cooked separate, and gravy available. We sat outside with views towards Windsor Castle. The price was very good meaning it was excellent value for a family ....More

Date of visit: May 2019
Thank revrichardp
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded 2 weeks ago

Dear revrichardp Thank you so much for your review. We are so pleased you enjoyed lunch with us and our gluten free options. We do hope you will visit Pembroke Lodge again Best wishes Louise

Reviewed 2 weeks ago via mobile

It is a best place to have a rest, relax, have vit D from sun, also to watch sunset, have more O2, and perfect place for weddings as well

Date of visit: May 2019
1  Thank MacrameMarket
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded 2 weeks ago

Dear MacrameMarket Thank you so much for your review, so pleased to hear you enjoyed your visit to Pembroke Lodge and we hope you will visit again Kind Regards Louise

Reviewed 2 weeks ago via mobile

Stopped to have coffee on our walk around Richmond. Lovely views and coffee, unfortunately the staff were rude!

Date of visit: May 2019
Thank Kimatk
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded 2 weeks ago

Dear Kimatk Very sorry to read your review, if you could please email us with further details it would be appreciated - catering@Pl.org.uk Kind Regards Louise

Reviewed 2 weeks ago

We have been to the Lodge many times but this was our first wedding there. First class through out. On a good sunny day you sip the drinks and enjoy the views

Date of visit: May 2019
Thank Joe193
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded 2 weeks ago

Dear Joe193 Thank you for your review. Delighted to read you enjoy visiting the tea rooms and more recently a wedding with us. We hope to see you again soon Best wishes Louise

Reviewed May 3, 2019 via mobile

The 2 girls at the cafe check out needs to be sacked without any further notice. By far the rudest service I have seen in the cafe industry for 2 decades. No need to train them! Just sack them please. This place needs to live...More

Date of visit: May 2019
Thank jasonaribi
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded May 4, 2019

Dear Jason I was very sorry to read your review. Could you please email us with further details of your experience and a description of the staff you mention. Catering@pl.org.uk Thank you Louise

Reviewed April 29, 2019 via mobile

We came here for coffee and cake which we ate on the terrace with amazing views over the Thames Valley. The food is nice quality and not ridiculously expensive. The garden is lovely too.

Date of visit: April 2019
Thank sheepygold
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded May 1, 2019

Dear sheepygold Thank you so much for your review, so pleased to read you enjoyed coffee and cake on the terrace, we do hope you will visit again Best wishes Louise

Reviewed April 29, 2019 via mobile

Richmond Park is a great place to explore with family. Lots to see. Relax afterwards at Pembroke Lodge for a snack or cooked meal. If sunny, sit out on the terrace with great views across London. The food is good and venue delightful. Recommended.

Date of visit: April 2019
Thank rlkempharper
pembroke_lodge, Manager at Pembroke Lodge, responded to this reviewResponded May 1, 2019

Dear rlkempharper Thank you very much for your review of Pembroke Lodge. So pleased you enjoy visits to us and we hope you will continue to do so Best wishes Louise

View more reviews
Nearby
Nearby HotelsSee all 15 nearby hotels
Richmond Harbour Hotel & Spa
70 reviews
.61 miles away
The Petersham Hotel
839 reviews
.62 miles away
Richmond Hill Hotel
2,118 reviews
.65 miles away
Bingham Riverhouse
511 reviews
.96 miles away
Nearby RestaurantsSee all 328 nearby restaurants
The Rose of York
7 reviews
.54 miles away
Bingham Riverhouse
874 reviews
.96 miles away
The Petersham Restaurant
356 reviews
.62 miles away
Nearby AttractionsSee all 81 nearby attractions
Isabella Plantation
298 reviews
.99 miles away
Richmond Park
28 reviews
.09 miles away
Richmond Park
2,249 reviews
.65 miles away
Ham House
660 reviews
.85 miles away
Questions & Answers
Ask a question
Seaside28059096537
November 17, 2018|
AnswerShow all 5 answers
Response from pembroke_lodge | Property representative |
Pembroke Lodge is open seven days a week year round apart from Christmas Eve and Christmas Day
0
Votes
Ruth I
June 18, 2018|
Answer
Response from pembroke_lodge | Property representative |
Hi Ruth The Scones are baked at about 2pm ready for 2.30 hope this helps Best wishes Louise
0
Votes
Familyhappy12
August 7, 2017|
Answer
Response from pembroke_lodge | Property representative |
Hi thank you for your question. I would say kingston fate is around 30 minutes walk for an adult and probably longer with children. The first part is also a little hilly. I hope this helps Louise
1
Vote
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing