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The White Swan

26 Old Palace Lane, Richmond-upon-Thames TW9 1PG, England
+44 20 8940 0959
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  • Excellent48%
  • Very good33%
  • Average8%
  • Poor5%
  • Terrible3%
Travelers talk about
“lamb” (19 reviews)
“bream” (3 reviews)
“sea trout” (4 reviews)
Closed Now
All hours
Bar, British, Pub, Gastropub, Vegetarian Friendly
$$ - $$$
26 Old Palace Lane, Richmond-upon-Thames TW9 1PG, England
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Reviews (257)
Traveler rating
Traveler type
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11 - 20 of 257 reviews

Reviewed February 10, 2017

have dined here before but not on this particular occasion; called in for Tea on way back from London and given a choice of teas, served in a proper Tea Pot and only £4.00 for two!. Most comfortably warming up in front of a super...More

Thank Jerry G
Reviewed January 30, 2017

Saturday lunchtime and a table was found for 4 adults and 3 children. Excellent service and a very agreeable atmosphere. The food was adequate....not exceptional....and a touch pricey but this is Richmond!!

Thank Jude084
Reviewed January 27, 2017 via mobile

We ate lunch here during a swanky' weekend in Richmond, dinner at The Bingham, stayed at The Petersham but fancied a great pub for lunch. We weren't disappointed! Lovely food, I'd recommend the club sandwich, great service but still with that cosy pub feel. Roaring...More

Thank langshott02
Reviewed January 24, 2017

Richmond is unique! A fabulous place that can be described as a village in the countryside, within a town, but in the City of London. The White Swan is a part of the Elizabethan countryside of Richmond. Just a stones throw from the meandering river...More

Thank M P
Reviewed January 23, 2017

I hadn't been here for 3 or 4 years, but felt welcome as soon as I arrived. The waitress was really friendly & helpful - "Sorry, I think I slightly overpoured your wine", she said while giving me my glass. When I ordered a second...More

Thank glutton4nourishment
Reviewed January 21, 2017 via mobile

I booked a table with a friend for an evening in a few weeks. The man I spoke to was extremely confused and his English wasn't especially strong so I didn't feel completely confident once the booking was finally made. Received a phone call the...More

2  Thank purplepea_9
WSRichmond, General Manager at The White Swan, responded to this review

Catherine It is a great shame to see your review. We did indeed make a mistake on your booking but called you within 24 hours which gave you over 2 weeks to make a booking elsewhere. At this point you did not accept our sincere...More

Reviewed January 18, 2017 via mobile

Took my daughter for a birthday lunch. We hadn't booked and most of the tables were reserved when we arrived about 1.30 but we were found a table in the bar area and made to feel very welcome. I had 2 Cumberland sausages and mash...More

Thank SusanS1052
Reviewed January 17, 2017 via mobile

First visit, booked by friends. Lovely secluded spot, a hidden gem. Food was really top notch, the Pork Belly was one of the best I've ever had, desert lemon drizzle was Delilah. Staff were friendly and chatty. On thorny that always seems to let down...More

Thank Simes1965
Reviewed January 5, 2017 via mobile

After a problem with booking and waiting an hour we where seated the pub was very busy. The steaks where cooked exactly as ordered and were tender,my son and his wife had the pork and pies both excellent, as where the sweets, house wine also...More

Reviewed January 2, 2017 via mobile

Went for lunch with friends, the place was packed, the service was very friendly and the drinks were good - the food was not! Quite like my vegetables al dente, ours were bordering on raw. The lamb was tough, the turkey tasteless - really not...More

3  Thank Julian S
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Nearby Attractions
So Bar Richmond
115 reviews
.26 miles away
The Poppy Factory
20 reviews
.52 miles away
Richmond Theatre
216 reviews
.32 miles away
Museum of Richmond
51 reviews
.26 miles away
Questions & AnswersAsk a question
We would like to come to lunch today. Do we need to book for? do you allow dogs inside?
November 19, 2015|
Answer Show all 5 answers
Response from Pags46 | Reviewed this property |
I think booking is a requirement especially when busy and when we went a couple who interacted with staff like regulars had their dog with them so I would assume no problem?
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$14 - $21
Bar, British, Pub, Gastropub, Vegetarian Friendly
Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Special occasions, Large groups, Bar scene, Local cuisine, Families with children
Open Hours
12:00 pm - 10:30 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:30 pm
12:00 pm - 11:30 pm
Location and Contact Information
  • Address: 26 Old Palace Lane, Richmond-upon-Thames TW9 1PG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond-upon-Thames
  • Phone Number: +44 20 8940 0959
  • E-mail