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1 Wakefield Road, Richmond-upon-Thames TW10 6SD, England
442089405114
Website
Today
12:00 pm - 3:00 pm
6:00 pm - 11:00 pm
Open now
All hours
Hours:
Sun 12:00 pm - 10:30 pm
Mon - Fri 12:00 pm - 3:00 pm
6:00 pm - 11:00 pm
Sat 12:00 pm - 11:30 pm
More Info
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107 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Ordered the Poussin Chicken and Bok Choi, and my mum had Chicken with Cashew Nut and Vegetables in Oyster Sauce... The Poussin Chicken was like chicken from a can and some HP BBQ sauce. Almost a school dinner-esque attempt. The other threes dishes tasted boiled. Only thing worse then the food was the services attempt to fob off our thoughts... More 

Helpful?
Thank Hans U
London, United Kingdom
Level Contributor
55 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Always consistently good Thai food - worthy of a 4* review Unfortunately let down by service. The younger Thai manager/owners are always very friendly and approachable but the older English owner/manager gentleman can often be rude and abrupt.

Helpful?
Thank richmondfoodie2016
Kent
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A lovely authentic family run Thai restaurant. We were first introduced to this restaurant through a senior couple who had travelled the world, lived in Richmond and worked in the financial sector in the City. They came every week and when they could not come the Thai owners delivered food to them. This is the background of where you are... More 

Helpful?
Thank Challenge888
London
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We visited Thai Elephant as a party of 3. I had pre booked (to use taste card) and it was quite busy for a Wednesday night. The meal was lovely. There was only one waitress and so the service was quite slow however she was working very hard. As we were not in a hurry it didn't really cause us... More 

Helpful?
Thank Laura25London
London, United Kingdom
Level Contributor
75 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 11, 2016

I have been here a few times in the past, many years ago. Decided to give it another try this weekend. The food was very nice, so delicious, but the service let the experience down. Our waitress seemed distracted, like we were bothering her. A few different girls served us but no one checked on us to see if we... More 

Helpful?
Thank rexy_85
London, United Kingdom
Level Contributor
180 reviews
147 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
2 of 5 stars Reviewed July 7, 2016

After previously reviewing this place in 2013 and being very pleased, we haven't been regular visitors, since we have favoured other thai places nearby and in St Margaret's. We thought we would visit again because it seemed like a reliable choice. Unfortunately, we were very disappointed. For starters, the deep fried tofu was just that. There was no seasoning or... More 

Helpful?
Thank Suki B
SLC, Utah
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

The food at Thai Elephant was very good, however, we found the service only so so. We did not receive a dish that we ordered - and were made to feel that it was a bit of an inconvenience to remedy. We received a similar response when we asked for more water. The price (value) was average.

Helpful?
Thank Utah_Rover
London, United Kingdom
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 17, 2016 via mobile

Ate here on a Sunday lunchtime and benefitted from the set menu deal of £7.95 for a main and drink. There was also the option of a starter, main and drink for £9.95. Very good value for money. The menu options, even on the a la carte menu, were quite generic, so this is a Thai restaurant that clearly serves... More 

Helpful?
Thank kesamokki
London, United Kingdom
Level Contributor
18 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 6, 2016

This restaurant is run by a Thai family, it is truly delicious, everything they serve has it's unique flavour, I loved going to this restaurant, with such exciting dishes.

Helpful?
Thank Amybela
Uxbridge, United Kingdom
Level Contributor
34 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 16, 2016

We have been here a few times now and previously the service was disappointing however the food has always been very good. This time around the food was amazing, the service was impeccable and the wine was very nice too! We had the Pad See Ew and a Chicken Red Thai curry and rice, it was absolutely mouth watering. The... More 

Helpful?
Thank fran_ad14

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$69
Cuisine
Asian, Thai
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Takeout
Good for
Large groups, Families with children
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
12:00 pm - 3:00 pm
6:00 pm - 11:00 pm
Tuesday
12:00 pm - 3:00 pm
6:00 pm - 11:00 pm
Wednesday
12:00 pm - 3:00 pm
6:00 pm - 11:00 pm
Thursday
12:00 pm - 3:00 pm
6:00 pm - 11:00 pm
Friday
12:00 pm - 3:00 pm
6:00 pm - 11:00 pm
Saturday
12:00 pm - 11:30 pm
Location and Contact Information
  • Address: 1 Wakefield Road, Richmond-upon-Thames TW10 6SD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond-upon-Thames
  • Phone Number: 442089405114

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Thai Elephant and other visitors
2 questions
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Questions? Get answers from Thai Elephant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?