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A19 Services Southbound | Elwick, Hartlepool TS27 3HH, England
01740 644 884
8:00 am - 10:00 pm
Closed now
All hours
Sun - Sat 8:00 am - 10:00 pm
More Info
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189 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 189: English reviews
Sunderland, United Kingdom
Level Contributor
74 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Dropped in for lunch on at the beginning of a road trip and was not disappointed. The decor is a little tacky, but the food was good. I had the mushroom swiss burger, great to see since Burger King stopped doing them years ago. And a stack of pancakes for sweet. Both were very filling and very tasty. I liked... More 

Thank thelight2
Durham, UK
Level Contributor
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Called after a walk at a local beach for milkshakes. Very substandard and certainly not cheap. The double chocolate one tasted of cheap chocolate ice cream, while the banoffee one had actual banana in, which had barely been processed, so could be drunk, as it wouldn't go up the straw. This was my first visit here and will definitely be... More 

Thank sassyH
Hartlepool, United Kingdom
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Who doesnt love OK Diner? Friendly staff. Decent prices. Lovely food. Free Wifi. Coffee refills. Plenty of parking

Thank Joanneshaw13
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've only been to the OK Diner a couple of times, but my most recent visit wasn't the best. It is starting to feel a bit rundown and tatty, and I really hope this isn't the beginning of the end, as it is a nice place to stop for a quick bite. There was a half sausage under our table,... More 

Thank JH2711
Newcastle upon Tyne, United Kingdom
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We called in on a Sunday afternoon, as friends had mentioned the place to us so we thought we'd give it a try. We go to the USA most years so we're familiar with a traditional 50's style diner but from the moment we stepped in I knew this was a cheap imitation due to the dubious smell and shabby... More 

Thank ladyluck0612
Guisborough, United Kingdom
Level Contributor
69 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I found the staff to be nice & smiley - welcoming. We ordered milk shakes and they were delicious! We also ordered cheesy chips - I didn't really like mine - it was like square cheese sheet things you get which I don't like. But my friend enjoyed hers. Downsides would be that it was a bit dirty. It looked... More 

Thank elilee91
Earby, United Kingdom
Level Contributor
84 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed July 18, 2016 via mobile

We stopped for breakfast on a Sunday morning. The staff here have never been trained to smile to start with. The food was ok, it filed us but that's about it. The table was sticky as if the grease of the last 10 years was stuck on it. The state of the bathroom made me want to throw up. Considering... More 

Thank wakeuptoreality
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

I've always sang the praises of the ok diner for the value versus quality of the food, however, the last twice have put me off, the last twice i was brought the wrong food, that's a basic really isn't it?! That you bring folk what they order. On the quality front, the menu states "crispy bacon" there's nothing crispy about... More 

1 Thank Elizabeth E
Billingham, United Kingdom
Level Contributor
64 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
1 of 5 stars Reviewed July 15, 2016

On our way back form a "Girls" day out at a relaxing spa we decided that we "Needed" Ice cream, as you do :) One of the girls mentioned this diner so we all agreed and pulled up outside. We stood for a good 5 mins before one of the gossiping staff actually stopped her conversation with another staff member... More 

2 Thank Mandy M
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 2, 2016 via mobile

Service was awful, the chicken burger I ordered was that rubbery I couldn't eat it. I left the whole burger and the waitress didn't even ask if everything was ok with it. Paid over £10 for something I didn't eat and there was no manager around to speak to so had to pay for it! Would not return.

1 Thank Lauren F

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3 of 5 stars
    3.5 of 5 stars
American, Fast Food, Diner
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Families with children
Open Hours
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
Location and Contact Information
  • Address: A19 Services Southbound | Elwick, Hartlepool TS27 3HH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  County Durham  >  Hartlepool
  • Phone Number: 01740 644 884

Questions & Answers

Questions? Get answers from OK Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?