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Il Sorriso

2 Consort Way East | (Gatwick), Horley RH6 7AU, England
+44 1293 432227
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Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible2%
Travelers talk about
“pizza” (97 reviews)
“panna cotta” (6 reviews)
Open Now
12:00 PM - 2:00 PM Hours
CUISINES
Italian, Pizza, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
2 Consort Way East | (Gatwick), Horley RH6 7AU, England
All Details
Top 3 Reasons to Eat Here
Sponsored by: Il Sorriso
1. Never Disappoints
"This restaurant serves wonderful food!"
Safbii
See reviews that mention Never Disappoints
2. A New Chapter Begins
"The food is always first class as is the customer service."
F5185AVanthonye
See reviews that mention A New Chapter Begins
3. Great food. Friendly staff.
"Very welcoming and warm staff. We will certainly be coming back."
James S
See reviews that mention Great food. Friendly staff.
Write a ReviewReviews (601)
Traveler rating
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Time of year
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1 - 10 of 591 reviews

Reviewed yesterday via mobile

We came for a pre holiday meal and had the garlic bread to start, and Pollo Milanese and pasta for mains. Food was delicious with their own pizza oven where you watch them make the pizzas. Service was brilliant and quick despite being a very...More

Date of visit: November 2018
Thank T1972IShannahm
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded yesterday

Thank you for taking the time to review your experience. We are glad to hear that you were able to enjoy some our authentic Italian dishes. We look forward to welcoming you again soon!

Restaurant's Favorite
Reviewed October 16, 2018 via mobile

This restaurant serves wonderful food! That should be enough recommendation, but if it's not, let me add that you can always expect a warm welcome from its friendly staff and the guarantee that you will go home happy.

Date of visit: April 2018
2  Thank Safbii
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 3 weeks ago

Thank you for sharing! We strive to provide the same experience to you and our other guests.

Reviewed 4 days ago

This was our very first visit to this highly respected local Italian restaurant. It is under new management and we were not disappointed. The place is attractive and well looked after. The food was extremely well presented and tasty, the service was timely and there...More

Date of visit: December 2018
1  Thank SurreyBillJ
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 2 days ago

Thank you for taking the time to review your positive experience with us! We are delighted to hear that our team were able to provide you an authentic Italian dining experience in our welcoming setting. Your feedback is essential to continually improving our customer experience,...More

Reviewed 1 week ago

really nice food but it's a Shame about the ambient noise in the place due to the lack of soft furnishingsMore

Date of visit: December 2018
Thank Paul M
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 1 week ago

Thank you for taking the time to provide us with a review of your experience. We take our customers feedback seriously and have already started implementing improved acoustics within the restaurant which we expect to be fully rolled out by the end of the year....More

Reviewed 1 week ago via mobile

What an amazingly delicious meal ... having dined here before with the previous owners l really didn’t believe the service and quality of the food could be surpassed BUT the new owners have managed just that!!! Definitely be in again. ( Thank you to the...More

Date of visit: December 2018
1  Thank Trip58883343101
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 1 week ago

Thanks for taking the time to let us know how we are doing, it is nice to know that we did not let you down and that we surpassed your previous experience. Look forward to welcoming you back again soon.

Reviewed 2 weeks ago

Drove 15 miles as a friend had highly recommended this place and it was worth it. I had the homemade tagliolini with fresh prawns and wild mushrooms and it was outstanding. The wine and after-dinner drink selection was exceptional, and the Panna Cotta was hands-down...More

Date of visit: November 2018
2  Thank 1TexFoodie
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 1 week ago

Thank you for taking the time to review us. We are so happy to hear that you had an outstanding experience and that that our team delivered. We very much forward to seeing you again soon.

Reviewed 2 weeks ago via mobile

Visited following a recommendation and was not disappointed, lovely varied food and friendly helpful staff. I would cretainly recommend this restaurant.

Date of visit: November 2018
2  Thank Navigator62684118075
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 2 weeks ago

Thank you so much for your kind words about our food and your experience with us. We look forward to seeing you again soon.

Reviewed 2 weeks ago

We called into Il Sorriso for an evening meal when we had some time to spare waiting for our flight from Gatwick. What a surprise and a truly delightful experience. The staff were polite and helpful without being over the top. The variety of food...More

Date of visit: November 2018
2  Thank holeinonebrittany
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 2 weeks ago

Thank you so much for taking the time to share your feedback with us. We are happy to know that you both enjoyed your recent experience with us. We look forward to welcoming you back soon the next time you travel through Gatwick!

Reviewed 2 weeks ago

My wife and I have spent our careers in Customer Service. One of the studies we shall never forget is the cost of losing a customer. It cannot be measured and hurts an establishment in areas they cannot even imagine. So was this evening. A...More

Date of visit: November 2018
Thank Don D
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 2 weeks ago

From the entire team, we are sorry to hear that you were disappointed with your last visit with us, but we appreciate your feedback to allow us to improve. We are committed to providing our guests a great experience, not just the food and the...More

Reviewed 3 weeks ago

We paid our first visit to Il Sorriso since the new management took over last week and were pleasantly surprised. We had spent many happy hours there previously, but I'm happy to report that we found Il Sorriso refreshed and revitalised. Max and Rosa were...More

Date of visit: November 2018
2  Thank silasblilo
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review your experience, your kind words and that you enjoyed one of our daily specials. We look forward to seeing you again soon so you can try another one of our daily specials.

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Ask a question
Questions & Answers
914leannet
October 26, 2017|
AnswerShow all 5 answers
Response from 69Wanderlust | Reviewed this property |
Yes, there is paid parking next to restaurant and there are two nearby parking lots, one is paid and the other one belongs to Waitrose where you can park for free.
2
Votes
Sheelagh L
August 16, 2017|
AnswerShow all 3 answers
Response from ilsorriso142 | Property representative |
Hi there, we are shut on Sundays.
0
Votes
scb1196
June 17, 2017|
AnswerShow all 3 answers
Response from ilsorriso142 | Property representative |
Hi there , at the moment unfortunately we are unable to make gluten free pizza. You are most welcome to bring in your own pizza base and we will top it for you.
3
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$6 - $38
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Credit Cards
Good for
Romantic, Large groups, Special occasions, Business meetings, Families with children, Kids
Open Hours
Monday
6:00 PM - 10:00 PM
Tuesday
6:00 PM - 10:00 PM
12:00 PM - 2:00 PM
Wednesday
6:00 PM - 10:00 PM
12:00 PM - 2:00 PM
Thursday
6:00 PM - 10:00 PM
12:00 PM - 2:00 PM
Friday
6:00 PM - 10:00 PM
12:00 PM - 2:00 PM
Saturday
6:00 PM - 10:00 PM
12:00 PM - 2:00 PM
Location and Contact Information
  • Address: 2 Consort Way East | (Gatwick), Horley RH6 7AU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Horley
  • Phone Number: +44 1293 432227
  • E-mail
Description
Conveniently located just five minutes north of London’s Gatwick Airport in Horley, Il Sorriso, is your local Italian Restaurant and Pizzeria, serving the very best of Italian cuisine in the very heart of Sussex and Surrey. Offering nothing but fresh authentic Italian dishes that inspire, from our regional Italian dishes, to Pasta, Risotto and Pizza’s baked in our pizza oven.
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