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Il Sorriso

Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

Sponsored by: Il Sorriso

Top 3 Reasons to Eat Here

1. Never Disappoints
1. Never Disappoints
"This restaurant serves wonderful food!"
Safbii
See reviews that mention Never Disappoints
2. A New Chapter Begins
2. A New Chapter Begins
"The food is always first class as is the customer service."
F5185AVanthonye
See reviews that mention A New Chapter Begins
3. Great food. Friendly staff.
3. Great food. Friendly staff.
"Very welcoming and warm staff. We will certainly be coming back."
James S
See reviews that mention Great food. Friendly staff.
About
Conveniently located just five minutes north of London’s Gatwick Airport in Horley, Il Sorriso, is your local Italian Restaurant and Pizzeria, serving the very best of Italian cuisine in the very heart of Sussex and Surrey. Offering nothing but fresh authentic Italian dishes that inspire, from our regional Italian dishes, to Pasta, Risotto and Pizza’s baked in our pizza oven.
PRICE RANGE
$6 - $39
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Late Night
CUISINES
Italian, Pizza, European
FEATURES
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Credit Cards
Reviews (605)
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595 results
Traveler rating
391
136
38
14
16
Traveler type
Time of year
LanguageEnglish
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391
136
38
14
16
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All reviews pizza homemade pasta panna cotta fillet steak calamari pudding salad italian food lovely evening love this restaurant wonderful food lovely restaurant friday evening booked a table visited this restaurant birthday meal an early flight
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1 - 10 of 595 reviews
Reviewed 5 days ago via mobile

Visited this Italian restaurant on our final night in England and we were not disappointed.You know sometimes you don’t feel welcome at restaurants when you take3 kids , well not here. The service was so kind and helpful and the food was really excellent as...More

Date of visit: January 2019
Thank Beverleyfarmer
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 3 days ago

Thank you for taking the time to review your experience with us, it is always nice to hear from our guests and your positive feedback is most welcome. Please do come back and visit us again.

Restaurant's Favorite
Reviewed October 16, 2018 via mobile

This restaurant serves wonderful food! That should be enough recommendation, but if it's not, let me add that you can always expect a warm welcome from its friendly staff and the guarantee that you will go home happy.

Date of visit: April 2018
2  Thank Safbii
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded November 18, 2018

Thank you for sharing! We strive to provide the same experience to you and our other guests.

Reviewed 2 weeks ago

The restaurant was a surprise, despite having read all the positive reviews. Coming from an Italian background, I'm very fussy about pasta, but it was wonderful, accompanied by the friendly and accommodating staff, as we did not have a booking, but nonetheless found a table...More

Date of visit: December 2018
1  Thank absolutelylizzy
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review your experience with us, we are so pleased you were able to enjoy our authentic Italian dishes and that our team we able to make you feel welcome. We hope to see you soon, wishing you a...More

Reviewed 2 weeks ago

Spent New Years Eve here. Great menu, pasta cooked to perfection as were the meats and vegetables. Lively atmosphere enhanced by friendly, hard working staff. Really could not fault it. We will definitely be back. Great place for family celebrations.

Date of visit: December 2018
1  Thank David H
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 2 weeks ago

We are so glad you were able to spend New Year's Eve with us and that we were able to make it a positive experience! Wishing you a Happy New Year and hope to see you again soon.

Reviewed 2 weeks ago via mobile

Brilliant food at a good price with lovely staff. They fitted us in without booking with no fuss. We’ll be back!

Date of visit: December 2018
Thank Dave_0015
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 2 weeks ago

Thank you so much for taking time to review us. We are pleased to hear you had a positive experience with us. Do come back soon and try some of our daily specials!

Reviewed 3 weeks ago via mobile

Went with my wife and they are consistently excellent. I can recommend the Etna pizza, good amount of spice and chunky pepperoni. The Tiramisu for pudding is a must! Family run authentic Italian, always a winner for special nights out. 3 courses with aperitif, bottle...More

Date of visit: December 2018
2  Thank Englishmanlovesfood
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 3 weeks ago

Thank you so much for your kind words about our food and your experience with us. We look forward to seeing you again soon. Wishing you a Merry Christmas and a Happy New Year!

Reviewed 4 weeks ago

My colleagues and I have been using this restaurant for many years while staying in Gatwick on business. Lost count of the number of recommendations to friends and colleagues and never had we found reason to complain until now. During our visit 18th Dec, the...More

Date of visit: December 2018
1  Thank Mike C
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 3 weeks ago

We appreciate you taking the time to leave a review and are sorry that the experience did not meet your expectations. We have followed up with the team that were working on the evening of the 18th and from our understanding our General Manager was...More

Reviewed 4 weeks ago via mobile

We came for a pre holiday meal and had the garlic bread to start, and Pollo Milanese and pasta for mains. Food was delicious with their own pizza oven where you watch them make the pizzas. Service was brilliant and quick despite being a very...More

Date of visit: November 2018
Thank T1972IShannahm
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to review your experience. We are glad to hear that you were able to enjoy some our authentic Italian dishes. We look forward to welcoming you again soon!

Reviewed December 11, 2018

This was our very first visit to this highly respected local Italian restaurant. It is under new management and we were not disappointed. The place is attractive and well looked after. The food was extremely well presented and tasty, the service was timely and there...More

Date of visit: December 2018
1  Thank SurreyBillJ
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to review your positive experience with us! We are delighted to hear that our team were able to provide you an authentic Italian dining experience in our welcoming setting. Your feedback is essential to continually improving our customer experience,...More

Reviewed December 5, 2018

really nice food but it's a Shame about the ambient noise in the place due to the lack of soft furnishingsMore

Date of visit: December 2018
Thank Paul M
Il-Sorriso-Reviews, Guest Relations Manager at Il Sorriso, responded to this reviewResponded December 6, 2018

Thank you for taking the time to provide us with a review of your experience. We take our customers feedback seriously and have already started implementing improved acoustics within the restaurant which we expect to be fully rolled out by the end of the year....More

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Questions & Answers
Ask a question
914leannet
October 26, 2017|
AnswerShow all 5 answers
Response from 69Wanderlust | Reviewed this property |
Yes, there is paid parking next to restaurant and there are two nearby parking lots, one is paid and the other one belongs to Waitrose where you can park for free.
2
Votes
Sheelagh L
August 16, 2017|
AnswerShow all 3 answers
Response from ilsorriso142 | Property representative |
Hi there, we are shut on Sundays.
0
Votes
scb1196
June 17, 2017|
AnswerShow all 3 answers
Response from ilsorriso142 | Property representative |
Hi there , at the moment unfortunately we are unable to make gluten free pizza. You are most welcome to bring in your own pizza base and we will top it for you.
3
Votes
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