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Allie's American Grille

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Bath Road | London Heathrow Marriott Hotel, Hayes UB3 5AN, England
44-20-89901100
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74 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Dubai, United Arab Emirates
Level Contributor
108 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

They used to have the most amazing horseradish dip with a soft bread roll that they served with evening meal. They have now removed that. I ordered fish and chips. Quality is almost the same as before. Seems a slightly smaller portion than before. I eat here if I don't want to leave the hotel. But I think the Pheasant... More 

Helpful?
Thank Eskimo328
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi TripAdvisor Reviewer Thank you very much for your comments on Allie's American Grille. We take feedback very seriously and it helps us to improve. We have moved to a new seasonal menu and do not serve the horseradish now as a standard, however it is still available on request. I am delighted that enjoyed the Fish and Chips and... More 

East Lansing, Michigan
Level Contributor
15 reviews
7 restaurant reviews
2 of 5 stars Reviewed 3 weeks ago

Difficult to get a waiter in an ill-fitting suit, but once you do - they are helpful. Sadly, the same cannot be said for whoever is microwaving the meals. An incredibly fatty steak I could barely chew my way through (I left 3/4's of it on the plate) with a few sad leaves of lettuce to make a salad. Disappointing.... More 

Helpful?
Thank Liza P
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi Liza P Thank you very much for your comments on Allie's American Grille. We take feedback very seriously and it helps us to improve. I am disappointed that your Steak was not to the standard that would be expect from us. I have reviewed this comment with my service team and Executive Chef and we are always working together... More 

Rena, Norway
Level Contributor
104 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed May 18, 2016

We were very disappointed this time when we ate here. The waitress didn't seem to know what was on the menu or what kind of soda they had. Our order was lost and we had to wait forever for our meal and when it finally came, it was not very good. The ribs were over cooked and had no flavor... More 

Helpful?
Thank HappyTravellers20105
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi HappyTravellers20105 Thank you very much for your feedback on Allie's American Grille. I am happy to hear that you have had enjoyable meals with us in the past, however I am disappointed that on this occasion your dinner was a negative one and that the food was poor. I have discussed this review with my executive chef and we... More 

Rockville, Maryland
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 16, 2016 via mobile

For sheer convenience, we opted to dine at the restaurant during our overnight at the hotel. We were looking for something simple and light for dinner. We ordered a bowl of lobster and crab bisque and sole filet. By calling it a bisque, we expected a creamy soup but what we got was a watery tomato base soup with seafood... More 

Helpful?
Thank JBs312
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi JBs312 Thank you very much for your feedback on Allie's American Grille. I am disappointed that your dinner with us was a negative one and that the food was poor. I have discussed this review with my executive chef and we are looking at those particular dishes on how we can ensure better quality and consistency. We will be... More 

Level Contributor
39 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 14, 2016 via mobile

Overall a nice restaurant however it could be renovated to look a little more appealing. Large portions of food which matched the price you pay, tasty food. Variety of drinks available. Pleasant staff

Helpful?
Thank Chloe_foodlover
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi Chloe_foodlover Thank you very much for your great feedback on Allie's American Grille. I am delighted to hear that enjoyed your experience with us and will share your kind words with my team. I am so happy when our guests go away satisfied! We love hearing from our guests and look forward to welcoming you back in the future More 

Washington DC, District of Columbia
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 5, 2016

Great breakfast menu including typically Brit bangers and mash, steak and kidney pie etc gave a taste of London without stepping into the city.

Helpful?
Thank rajbarr
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi rajbarr Thank you very much for your great feedback on Allie's American Grille. I am delighted to hear that enjoyed your experience with us and will share your kind words with my team. I am so happy when our guests go away satisfied! We love hearing from our guests and look forward to welcoming you back in the future More 

Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 1, 2016 via mobile

Just ordered lunch at this restaurant and waited about 10 minutes after being seated before anyone even approached our table. When we tried to get the attention of the host, whom we later discovered was the duty manager, he signaled across the room with a finger insinuating we waited a moment. No one came. I then tried to get the... More 

Helpful?
Thank Amanda S
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi Amanda S Thank you very much for your feedback on Allie's American Grille. I am very disappointed about the low quality of your meal and service experience. I have discussed this review with our Executive Chef and Bassam himself. First of all I would like to express my sincere apologies for the food and the slow service you received... More 

Edinburgh, United Kingdom
Level Contributor
166 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed April 17, 2016 via mobile

Yes, the decor is uninviting and not intimate or cosy, but that was far outweighed by the wonderful food and the first class friendly staff. Our starters of smoked chicken and avocado salad were very generous and very tasty.The yorkshire pudding served instead of bread was equally tasty but would have been better if warm. Our american prime steaks were... More 

Helpful?
Thank Chunkyunky
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi Waterside19 Thank you very much for your great feedback on Allie's American Grille. I am delighted to hear that enjoyed your Dinner with us and will share your kind words with my team. I am so happy when our guests go away satisfied! I'm please you were satisfied with the Steaks and by the way, as a Yorkshire man... More 

Texas
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 22, 2016

Not great, would not purchase again and would just pick up breakfast at Heathrow, which I had to do anyway since this was so lacking.

Helpful?
Thank TexasKateTX
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi TexasKateTX Thank you very much for your feedback on Allie's American Grille. I am disappointed that you were not able to find what you needed from our breakfast buffet. We do offer a full English breakfast buffet from 6.00am so I can only imagine that we did not explain everything correctly to you on this occasion, so I apologise... More 

Boston suburbs
Level Contributor
116 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed March 21, 2016

Following a grueling two week business trip I chose to sleep at the Marriot near Heathrow, and found this great grille inside the hotel. There were a couple of other choices, but this was perfect for me. I had a delicious salad and a steak that was cooked to perfection. It might have been a slow night and the help... More 

Helpful?
Thank bim55
Liam H, Restaurants Manager at Allie's American Grille, responded to this review

Hi bim55 Thank you very much for your great feedback on Allie's American Grille. I am delighted to hear that enjoyed your Dinner with us and will share your kind words with my team. I am so happy when our guests go away satisfied! and by the way, I'm really glad that you liked the Popovers as they one of... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
American
Meals
Dinner, Breakfast, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Parking Available, Highchairs Available
Good for
Families with children, Business meetings
Location and Contact Information
  • Address: Bath Road | London Heathrow Marriott Hotel, Hayes UB3 5AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hayes
  • Phone Number: 44-20-89901100
  • This restaurant is at Heathrow Airport
Description
Enjoy a traditional steakhouse experience in the relaxed and friendly atmosphere of Allie’s American Grille. Enjoy a traditional steakhouse restaurant experience where our prime beef steaks are matured for a minimum of 35 days and fire grilled to your liking. Indulge in our wide variety of light and hearty meals which include traditional American favourites. With special menus for children, our varied offerings are perfect for all the family.

Questions & Answers

Questions? Get answers from Allie's American Grille staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?