We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Win Big When You Book on TripAdvisor

Treats Tea Room

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
27-28 Silver Street | Above The Body Shop, Durham DH1 3RD, England
+44 191 384 5620
More Info
Add Photo Write a Review

590 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 586: English reviews
Chester-le-Street, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 1 week ago

You can tell that the food is just heated up in a microwave often, but you can't complain at the price. When we asked for tap water, the woman who served us was very ruse asking if we did not see that you have to get your own tap water, they don't serve it to you. We were also told... More 

Thank suzieporter
JulesH2606, Owner at Treats Tea Room, responded to this review

Hi Suzie, I'm really sorry that your visit was a disappointment, I can only apologise and confirm that I have spoken with every member of the team about this and have reviewed customer training needs. I don't know when you were in so it is hard to pin point any member of staff that has spoken in this manner, however... More 

Brighton, United Kingdom
Level Contributor
39 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Cold rainy day in Durham looking for lunch all the usual chain restaurants that we try to avoid, then a small stair case and a delightful and welcoming place to eat the staff were lovely and the food was even better and a reasonable price We will go there again on our next visit would recomend

Thank jack m
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Fell upon this hidden gem up a small staircase - lovely food and scrummy cakes - staff very pleasent so nice we went twice in 1 day

Thank deedeeDurham
Level Contributor
197 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Treats has always been a 'treat', and its popularity means you sometimes have to wait for a table (although usually only a few minutes). They now have an extensive range of gluten free which is even better. Note restricted access - Treats is up a flight of stairs and the loos are up another flight.

Thank Hugo M
JulesH2606, Owner at Treats Tea Room, responded to this review

Thanks Hugo for great feedback - we have our Gluten Free menu on the back of our everyday menu now and this helps both the customer and staff in getting the right gluten free food to the customer - eliminates any guesswork, so glad we have helped. many thanks Jules More 

Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This is a small quaint establishment in the centre of Durham. All you see outside is a small board and there are steps to the main eating area however it is worth it. They offer a full range of breakfast and lunches. I would highly recommend the breakfasts - especially the American Pancakes with Bacon and Maple Syrup. Absolutely delicious.... More 

Thank Samantha H
Leeds, United Kingdom
Level Contributor
56 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Popped in for breakfast after spying the sandwich board outside the door. Not the most exciting entrance but after a few stairs you are greeted with a very pleasant cafe. Take a table,peruse the menu and they will take your order. Attentive staff,not intrusive and a good menu. I chose the full breakfast and an americana coffee. Both breakfast and... More 

Thank chinadave62
JulesH2606, Owner at Treats Tea Room, responded to this review

Cheers Chinadave for a great review ! Look forward to your next visit. We much appreciate your feedback regards Jules More 

Level Contributor
35 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Mmmmmmmmm Sums it up really Good service and quick to get food out. Cakes looked amazing but was stuffed after the breakfast I couldn't have ate anymore. Would return for cake if in the area again

Thank Carole A
JulesH2606, Owner at Treats Tea Room, responded to this review

Carole, Thank You for your great feedback - it keeps us on track and ensures we keep our standards Look forward to your next visit! regards Jules More 

Level Contributor
40 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed October 29, 2016 via mobile

Visited here for breakfast whilst visiting our daughter at the university. My husband had the full English whilst we had the 5 item breakfast. The good was freshly cooked and served promptly on hot plates. The environment is tastefully decorated and was pleasant. The waiting staff were friendly and very welcoming. Would come here again next time we're visiting our... More 

Thank Steph A
JulesH2606, Owner at Treats Tea Room, responded to this review

To Steph, Thanks for an honest review, we are pleased you enjoyed your visit and the food and ambiance was to your liking, we are renowned for our good hearty breakfasts and look forward to your next visit. regards Jules More 

County Durham, United Kingdom
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 27, 2016

I always bring friends/family here whenever they come up to durham as i know it will not disappoint. Huge portions of food for a really good price and lovely coffee as well. The staff are really friendly and the decor is very sweet.

Thank Molly P
JulesH2606, Owner at Treats Tea Room, responded to this review

Cheers molly - it's great to know! We do our best to provide great cakes/ great food and good service. Look forward to your next visit! regards Jules More 

Level Contributor
18 reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed October 23, 2016

We called in today for lunch and really enjoyed the burgers that we ordered ,although busy tables were cleared and staff friendly .i have given 4 stars I would have given 5 but my only gripe was the cutlery we got from the trays were still wet and a couple of them had not been washed properly ,as I work... More 

Thank suga_8

Travelers who viewed Treats Tea Room also viewed

Durham, County Durham
Durham, County Durham

Been to Treats Tea Room? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Lunch, Brunch, Breakfast
Restaurant features
Takeout, Waitstaff, Highchairs Available, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Seating
Good for
Dining on a budget, Kids, Families with children, Local cuisine
Location and Contact Information
  • Address: 27-28 Silver Street | Above The Body Shop, Durham DH1 3RD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  County Durham  >  Durham
  • Phone Number: +44 191 384 5620
Award Winning -Treats Tea Shop is situated in Siver Street, Durham City, not far from Marks & Spencer and on the same side of the street as the Post Office: we are on the right hand side of The Bodyshop up a short flight of stairs: we assist with wheelchair access and pushchairs:All of our food is made on the premises from the very best of ingredients: our menu ranges from home made scones to large portions of home made cake to toasted sandwiches / paninis / jacket potatoes / soup/ salads / sandwiches etc... all of which are generously served with fresh salad,homemade coleslaw and hand cooked crisps... we make our own curry,chilli and lasagne and we cook our own hams and chicken fillets.. we also make our own tray bakes including mars bar,mint & orange aero,malteser,toffee popcorn,crunchy,rocky road and our own flapjacks.... our cakes include lemon/chocolate/carrot&walnut/victoria sandwich, we also do frangipan/homemade egg custard/apple pie/tea breads/lemon meringue etc.. we have a lovely choice..We only use the very best Ringtons tea and coffee which is Fairtrade and have a variety of soft drinks: we are also licensed to sell bottled beers/cans/wine/cider etc.. Our MilkShakes are made with real dairy ice cream - try our new Smores shake - Chocolate and toasted Marshmallow - delicious ...we are an independent coffee shop committed to providing quality food at a reasonable price whilst incorporating excellent customer service..we look forward to welcoming you to Treats Tea Shop... thank you

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Treats Tea Room and other visitors
2 questions
Ask a question
Hartlepool, United Kingdom
5 months ago

See all questions (2)

Questions? Get answers from Treats Tea Room staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?