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The Lounge

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The Runnymede-On-Thames Hotel and Spa | Windsor Road, Egham TW200AG, England
+44 1784 220999
Website
Today
7:00 am - 11:00 pm
Closed now
All hours
Hours:
Sun 8:00 am - 10:30 pm
Mon - Fri 7:00 am - 11:00 pm
Sat 8:00 am - 11:00 pm
More Info
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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Great Braxted
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked Afternoon Tea as a treat for my elderly parents. The lounge area is comfortable, relaxed with seating both inside and out, overlooking the River Thames. Upon arrival we were shown to our table, seated on a comfortable sofa and chairs, which was by an open door leading to the garden overlooking the river. Being an extremely hot day,... More 

Helpful?
Thank Jacky1o
Ashford, United Kingdom
Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Cakes and sandwiches were top quality good service a very please 2 hours by the river all tables outside were taken so it was a bit humid

Helpful?
Thank Michael F
Runnymede_Manager, Guest Relations Manager at The Lounge, responded to this review

Thank you for your great review of Afternoon Tea at the runnymede-on-thames and I am delighted that you found the food offering top quality with good service. I am sorry that we were unable to offer you Afternoon Tea on the terrace but am pleased that you had an enjoyable time at the hotel. We look forward to welcoming you... More 

Peterborough, United Kingdom
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel and most staff are very good however, when I had tea on the 7th of July I was most disappoint with the service my wife and I received. We were guests in the hotel and had booked a tea at 3pm. on arrival in the lounge by the staff desk, we were completely ignored by several members of... More 

Helpful?
Thank RedcaoMike
Runnymede_Manager, Guest Relations Manager at The Lounge, responded to this review

Thank you for your review but I am sorry that on this occasion although you found most of the team members good you were not served by certain members of the team quickly or in a friendly manner upon reaching the lounge for afternoon tea. We do have some new recruits in this area and we are in the process... More 

London, United Kingdom
Level Contributor
14 reviews
14 restaurant reviews
4 of 5 stars Reviewed 4 weeks ago

After my friends small and private civil marriage ceremony we decided to have lunch at the Runnymead Hotel. My first impression was impressive, the cleanliness and lovely drive into the premices was certainly welcoming which was followed by the large airy foyer with well spaced seating in and outside next to the Thames. There were 7 of us including my... More 

Helpful?
Thank kully5ingh
Runnymede_Manager, Guest Relations Manager at The Lounge, responded to this review

Thank you for your overall positive review of the Lounge at the runnymede-on-thames. I am pleased that you chose to have lunch with us after your friend’s civil ceremony although had we been aware of your intention to visit us we could have made sure we had a private space reserved for you, looked after you, organised the appropriate food... More 

Harmondsworth, United Kingdom
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Have visited for afternoon tea on a couple of times before. On this occasion was disappointed in initially being served the drink quickly followed by the sandwiches, cakes, etc.before the champagne had been consumed, we had to ask for the tea that obviously did not arrive with the sandwiches, etc. The selection of cakes was poor, what is it with... More 

Helpful?
Thank Pam T
Runnymede_Manager, Guest Relations Manager at The Lounge, responded to this review

Thank you for your review of the Afternoon Tea in the Lounge at the runnymede-on-thames although I am sorry that you felt the standards have slipped. I have passed on your feedback to the Lounge Manager to review as we usually receive very positive feedback on the service levels during afternoon tea. We do change the offering each season and... More 

Bisley, United Kingdom
Level Contributor
95 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The lounge at the Runnymede is comfortable with plenty of seating inside and out. Great location by the Thames. Service is always excellent and nothing is too much trouble. Great to relax in and have coffee, lunch or afternoon tea.

Helpful?
Thank Fleurt123
Runnymede_Manager, Guest Relations Manager at The Lounge, responded to this review

Thank you for your glowing review of the Lounge at the runnymede-on-thames and I am delighted that you find the location on the banks of the River Thames great with seating both inside and out enabling you to watch the boats sail by. I have passed your kind comments on to the team regarding the excellent service they offer as... More 

UK
Level Contributor
133 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

After a very poor start, in fact had we not been waiting for some others to arrive, we may have left...were directed to the wrong area, then waited some time to be greeted....in fact having spoken to a member of staff, we were then ignored for a bit longer, then they had to find the clipboard?? But so glad we... More 

Helpful?
Thank jackim
Runnymede_Manager, Guest Relations Manager at The Lounge, responded to this review

Thank you for your overall positive review of Afternoon Tea at the runnymede-on-thames. I am delighted that you found the food excellent with a good variety of tea on offer and that the service, despite a poor start was excellent. I have passed on your feedback to the Lounge Manager for him to review with his team so that we... More 

London, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
5 of 5 stars Reviewed June 7, 2016

A very civilised way to spend a sunny afternoon. A walk along the river followed by a glass of champagne, sandwiches and delicious cake. The atmosphere was relaxed and unhurried, the staff were friendly, courteous and efficient and there was always someone about to refill your cup. The conservatory was clean and the breeze coming through the open doors was... More 

Helpful?
Thank markg02015
Runnymede_Manager, Guest Relations Manager at The Lounge, responded to this review

Thank you for your glowing review of Afternoon Tea at the runnymede-on-thames. I am delighted that you found the atmosphere relaxed and unhurried and the team were friendly courteous, efficient and always on hand to refill your cup. I am also pleased that you found the conservatory area looking over the River Thames clean and you enjoyed the breeze coming... More 

Staines, Middlesex
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2016 via mobile

Went for afternoon tea with three friends as it was one of their birthdays. We sat in the conservatory with the door open, 2 of us on a sofa and the other 2 on chairs. We had a really fabulous tea, with all the tea and coffee we could drink. Food was lovely and we were asked if there was... More 

Helpful?
Thank UnhappyDee
therunnymede, Guest Relations Manager at The Lounge, responded to this review

Thank you for your delightful review of afternoon tea in the lounge at the runnymede-on-thames. I’m pleased that you had a fabulous afternoon tea; the food was lovely and the service you received was excellent. Thank you for recommending us, we look forward to your next visit. Kind regards, Craig Spencer More 

London, United Kingdom
Level Contributor
125 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed May 16, 2016

Recently had lunch here with family and the service and food were really good. Our waiter really looked after us. My only criticisms are that the sharing platters are not really large enough to share, well not for us anyway and the cushions on the sofas/chairs look like they need a good clean, as does the carpet. This seems to... More 

Helpful?
Thank Ninboo
Runnymede_Manager, Guest Relations Manager at The Lounge, responded to this review

Thank you for your overall positive review of the Lounge at the runnymede-on-thames hotel and I am delighted that you found the food and service really good and that the waiter looked after you. I have passed on your feedback to the Food and Beverage Manager regarding the size of the sharing platters and I am sorry that these were... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3 of 5 stars
Average prices
$13 - $33
Cuisine
British, Gluten Free
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Parking Available
Good for
Bar scene, Scenic view, Families with children, Business meetings
Open Hours
Sunday
8:00 am - 10:30 pm
Monday
7:00 am - 11:00 pm
Tuesday
7:00 am - 11:00 pm
Wednesday
7:00 am - 11:00 pm
Thursday
7:00 am - 11:00 pm
Friday
7:00 am - 11:00 pm
Saturday
8:00 am - 11:00 pm
Location and Contact Information
  • Address: The Runnymede-On-Thames Hotel and Spa | Windsor Road, Egham TW200AG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Egham
  • Phone Number: +44 1784 220999
Description
Enjoy a few hours of sheer indulgence! Afternoon Tea at the runnymede-on-thames hotel turns getting together with your nearest and dearest into something really special. Rendezvous in our gorgeous lounge, enjoy the tranquil views over the Thames and tuck into a towering tray of delectable treats at our luxury hotel! Put the world to rights over afternoon tea. Watch the world pass by or just come and make yourself at home!

Questions & Answers

Questions? Get answers from The Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?