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The Cross Keys Inn

Certificate of Excellence
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6 Springfield Road | Goodrich, Ross-on-Wye HR9 6JB, England
12:00 pm - 9:00 pm
Open now
All hours
Sun 12:00 pm - 9:00 pm
Tue - Wed 12:00 pm - 3:00 pm
5:00 pm - 11:00 pm
Thu - Sat 12:00 pm - 11:00 pm
More Info
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291 Reviews from our TripAdvisor Community

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Time of year
Showing 290: English reviews
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We visited and ordered two steaks when they came it was terrible they looked grey we sent them back to the kitchen for replacements when they came we asked for Medium/well when I cut into it, it was still rare, the salad was wilted green leaves not salad as described, wouldn't go back and definitely would not recommend it

Thank Sonia M
Rotherham, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The pub/restaurant is now open. Happy hour 6 till 8 where draft products are 2.50 a pint, loads of real ale and local beers on tap. French theme to the food. Owners are chatty and friendly. Several people in the restaurant eating, although on this occasion we did not eat.

1 Thank Shandy015
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We arrived to an empty inn! When we visited before the place was packed and we were lucky to book. The staff were friendly but the food awful. We had 3 vegetarian pies and one chicken and mushroom pie. Considering there was only 4 of us in the pub, how does the food arrive cold? We ate a little and... More 

Thank Jan F
England, The Royal Forest of Dean, Mitcheldean
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stopped here for food after a long walk around Goodrich. The food was fab and great value. The service needs massive improvements, it was clear the staff roles hadn't been decided, there was poor communication between the staff. No one came to check on us and at the end of the meal the lady tried to charge us for... More 

1 Thank Catty01
Plymouth, United Kingdom
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

When we first walked through the door early one evening the new landlord looked genuinely surprised to see us. The place was completely empty. We ordered drinks and contemplated the very basic and makeshift menu. We opted for rump steak (medium rare), chips and salad. As we waited we cast our eyes over the dingy interior and the battered furniture.... More 

Thank LabRats2013
London, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 24, 2016

It is currently closed. We had made a room booking and turned up to find it shut. All the curtains were drawn and no one answered knocks on the door. There were no notes on the door to inform of the situation nor any numbers to make contact. We ended up at the white house in ross and enjoyed our... More 

4 Thank biggusdikus
Level Contributor
37 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed May 6, 2016

Tried 'phoning the Cross Keys on 2nd May to book a future lunch - phone just rang unanswered, so sent an e-mail - no reply. Tried phoning again later in week by which time the 'phone number was "not recognised". Ergo - it would be as well to check that the place is still open...

Thank bristolphil
Gloucester, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 18, 2016 via mobile

Lovely food freshly cooked from order vegetables were plentiful and tasty I had the steak and ale pie which was lovely I requested potato instead of chips and they were happy to oblige my partner had the cod and chips the batter was beautifully crisp with lively cod the chips were good I will definitely come back and would recommend... More 

Thank angeholder
1 review
4 of 5 stars Reviewed March 13, 2016 via mobile

Went here for my freinds birthday as we heard it had changed hands Lovely meal had by all staff nice & friendly Highly recommended

Thank davidhK9676IF
Coleford, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 28, 2016

We had a nice pre Christmas meal. Plenty of good food. Nice cosy pub. Good range of drinks, definitely worth a second visit.

1 Thank Steve P

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    4.5 of 5 stars
Lunch, Dinner, Late Night
Restaurant features
Highchairs Available, Full Bar, Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol
Good for
Families with children
Open Hours
12:00 pm - 9:00 pm
12:00 pm - 3:00 pm
5:00 pm - 11:00 pm
12:00 pm - 3:00 pm
5:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 6 Springfield Road | Goodrich, Ross-on-Wye HR9 6JB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Herefordshire  >  Ross-on-Wye
  • Phone Number: 441600890692

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cross Keys Inn and other visitors
1 question
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Questions? Get answers from The Cross Keys Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?