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The Cross Keys Inn

Certificate of Excellence
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6 Springfield Road | Goodrich, Ross-on-Wye HR9 6JB, England
12:00 pm - 3:00 pm
5:00 pm - 11:00 pm
Closed now
All hours
Sun 12:00 pm - 9:00 pm
Tue - Wed 12:00 pm - 3:00 pm
5:00 pm - 11:00 pm
Thu - Sat 12:00 pm - 11:00 pm
More Info
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286 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 285: English reviews
London, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 24, 2016

It is currently closed. We had made a room booking and turned up to find it shut. All the curtains were drawn and no one answered knocks on the door. There were no notes on the door to inform of the situation nor any numbers to make contact. We ended up at the white house in ross and enjoyed our... More 

4 Thank biggusdikus
Level Contributor
37 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed May 6, 2016

Tried 'phoning the Cross Keys on 2nd May to book a future lunch - phone just rang unanswered, so sent an e-mail - no reply. Tried phoning again later in week by which time the 'phone number was "not recognised". Ergo - it would be as well to check that the place is still open...

Thank bristolphil
Gloucester, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 18, 2016 via mobile

Lovely food freshly cooked from order vegetables were plentiful and tasty I had the steak and ale pie which was lovely I requested potato instead of chips and they were happy to oblige my partner had the cod and chips the batter was beautifully crisp with lively cod the chips were good I will definitely come back and would recommend... More 

Thank angeholder
1 review
4 of 5 stars Reviewed March 13, 2016 via mobile

Went here for my freinds birthday as we heard it had changed hands Lovely meal had by all staff nice & friendly Highly recommended

Thank davidhK9676IF
Coleford, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 28, 2016

We had a nice pre Christmas meal. Plenty of good food. Nice cosy pub. Good range of drinks, definitely worth a second visit.

1 Thank Steve P
Swansea, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 24, 2016 via mobile

We have just eaten the best Sunday lunch ever in The Cross Keys. Travelling past, we decided to stop and we are so glad we did! Delicious food and staff who couldn't do enough! We will definitely be back!

3 Thank gailandlee
Ross On Wye
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed January 21, 2016

We nipped in for Sunday lunch as we knew the Cross Keys had changed ownership. It was an extremely warm welcome as soon as we walked, getting seated immediately. The meals were well presented, appetising and the taste was superb. Desserts were equally appealing and a very pleasant way to end a lovely meal. We now have a new Sunday... More 

1 Thank JasonRossOnWye
Ross-on-Wye, United Kingdom
Level Contributor
35 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 18, 2016

I have just come home after enjoying lunch with fourteen other members of the Goodrich Ladies Guild. We booked in advance after discussing our requirements with the manager, Josh who was very helpful and ensured that we had an interesting variety of dishes from which to make our selections. We were greeted with a complimentary drink and the tables had... More 

1 Thank Hulberthouse
Gloucester, United Kingdom
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 6, 2016

Stopped for lunch very small portion of soup and roll. Chips ok. Not very welcoming. Staff had their coats on because it was cold inside. Won't be going back

Thank Jan W
Level Contributor
41 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed January 4, 2016

The food was pleasant enough, but we had big delays of an hour and a half getting our food. We asked the lady serving us about this and she was very blunt and bordering on rude and we were left feeling like somehow this was our fault that we came on a Saturday night for dinner. We went to the... More 

Thank Graham T
TheCrossKeysInn, Owner at The Cross Keys Inn, responded to this review

Dear Graham, I'm so sorry to hear you didnt have a good experience at The Cross Keys. I was just wondering if you could let me know when you visited? We have recently had a change of staff due to issues like this. My email address is crosskeys@mail.com We strive to provide good customer service and just becasue it is... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    4.5 of 5 stars
Lunch, Dinner, Late Night
Restaurant features
Highchairs Available, Full Bar, Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol
Good for
Families with children
Open Hours
12:00 pm - 9:00 pm
12:00 pm - 3:00 pm
5:00 pm - 11:00 pm
12:00 pm - 3:00 pm
5:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 6 Springfield Road | Goodrich, Ross-on-Wye HR9 6JB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Herefordshire  >  Ross-on-Wye
  • Phone Number: 441600890692

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cross Keys Inn and other visitors
1 question
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Questions? Get answers from The Cross Keys Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?