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Shepherds Ice Cream

9 High Town | Hay On Wye, Hay-on-Wye HR3 5AE, Wales
+44 1497 821898
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  • Excellent52%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible1%
Travelers talk about
“ice cream” (141 reviews)
“cakes” (33 reviews)
“sorbet” (3 reviews)
Open Now
9:30 am - 5:30 pmAll hours
Cafe, British
9 High Town | Hay On Wye, Hay-on-Wye HR3 5AE, Wales
All Details
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Reviews (229)
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1 - 10 of 228 reviews

Reviewed 2 days ago

If you visit Hay on Wye to browse around the bookshops & antique shops & find you are in need for something different, like some delicious ice cream, then make your way to the centre of town where you will find this ice cream parlour....More

Thank Mike P
Reviewed 2 weeks ago

We came here several times during our stay in Hay. The range of flavours is excellent, with some unusual and some classics. My partner was a particular fan of the ginger ice cream, and I loved the chocolate (with good-sized choc chips in it!). You...More

Thank ImliH
Reviewed 4 weeks ago via mobile

We were so pleased that we chose Shepherds for coffee and cakes ,the chocolate tiffin was the best we have ever eaten . The decor and ambience is great and together with the more than friendly service makes Shepherds a top rated establishment .

Thank Gourmond77
Reviewed 4 weeks ago

These ice creams are extremely nice and reasonable priced. There are many flavours and the 4 we tried were all very tasty

Thank gardeninggirl
Reviewed 4 weeks ago via mobile

The ice cream was very delicious my daughter choose a chocolate flavored cornet And I had the toffee and honeycomb one Very nice

Thank Dawnkatiehughes
Reviewed 5 weeks ago via mobile

Thanks guys for such lovely ice cream. The service wad great, and all 4 children were able to sample a few flavours before deciding which the wanted. I had the Turmeric ice cream, and it was awesome!!! Well worth a visit

Thank thomdeborah
julietnn, Owner at Shepherds Ice Cream, responded to this reviewResponded 4 weeks ago

The turmeric is interesting, made from a spice mixture produced by Parva Spices, I will pass your comments about excellent service to the staff. juliet

Reviewed July 13, 2017

Not sure what to initially expect from sheep's milk ice cream, we were quick converts. Unique flavors along side traditional. Long lines that day, but quickly handled by the three young women behind the counter who, I swear, had four hands each, they were so...More

Thank Saruman1
julietnn, Owner at Shepherds Ice Cream, responded to this reviewResponded 5 weeks ago

Glad to hear you enjoyed the ice cream, I will pass your comments on the staff. Juliet

Reviewed July 9, 2017 via mobile

A nice thick milk shake and tub of ice cream so many variety to choose worth going back to try another variety

1  Thank bob92
Reviewed June 29, 2017

It was during the heat wave that we picked to go to Hay-on-Wye for a day trip. At the end of our walk around town, we came across this ice cream shop. And I LOVE ice cream...scooped in a cone, not out of a store...More

1  Thank sarana919
julietnn, Owner at Shepherds Ice Cream, responded to this reviewResponded July 2, 2017

Glad you enjoyed it, did you realise that it was made with Sheep's milk!

Reviewed June 24, 2017

The ice cream here was delicious, especially the coffee and vanilla combo. Craving it again, just typing about it...

Thank Giz C
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Questions & Answers
July 25, 2016|
AnswerShow all 2 answers
Response from julietnn | Property representative |
I just answered the trip advisor report, something wrong with their algorithims if it went to the wrong person!!
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible, Free Wifi
Good for
Local cuisine, Families with children, Kids
Open Hours
10:30 am - 5:30 pm
9:30 am - 5:30 pm
9:30 am - 5:30 pm
9:30 am - 5:30 pm
9:30 am - 5:30 pm
9:30 am - 5:30 pm
9:30 am - 6:00 pm
Location and Contact Information
  • Address: 9 High Town | Hay On Wye, Hay-on-Wye HR3 5AE, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Powys  >  Hay-on-Wye
  • Phone Number: +44 1497 821898
  • E-mail
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