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Shangri-La Restaurant

Certificate of Excellence
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17 St Mary Street, Chepstow, Wales
+44 1291 622959
Website
Today
5:30 pm - 11:30 pm
Open now
All hours
Hours:
Mon - Thu 5:30 pm - 11:00 pm
Fri - Sat 5:30 pm - 11:30 pm
More Info
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210 Reviews from our TripAdvisor Community

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Time of year
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Showing 206: English reviews
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was the second time we visited this particular restaurant. In fact, this was our prime reason for returning to Chepstow. My partner has coeliac disease and therefore it is practically impossible for her to eat gluten free Chinese food. The Shangri-La restaurant has its own gluten free menu which is delicious absolutely delicious. As someone who can eat all... More 

Helpful?
Thank Gareth M
London, United Kingdom
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

I was recommended the Malaysian noodles, a signature dish of the restaurant. It was very disappointing - dry noodles that had absorbed all the soy, bits of dry meat and some red chilli, that was it. Bok choy was ok. Service was attentive and good. Overall poor based on the very poor, expensive signature dish.

Helpful?
Thank pete h
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Visited on a Saturday night for a meal for 2. I've been here before and enjoyed it on every occasion, the food is good and very tasty. Being much better than standard Chinese fare you often have. Mixed starter is very good, the sizzling platters are good too. Some of the hot options are good and spicy , but not... More 

Helpful?
1 Thank Richard C
Staffordshire
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Friendly owners, excellent food, good service, 5-star hygiene rating, and the only place not serving Mexican !

Helpful?
Thank barrywho
South Wales, United Kingdom
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I am lost for words. Everything was perfect here. Service. Price quality of food,taste, temperature, value for money, portions. Really lovely and in a lovely setting. I'm hard to please usually but I adore this place and I can't wait to return.

Helpful?
Thank VeryBetty
South Wales UK
Level Contributor
40 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were a group of 8 on Saturday evening...the table was ready at the allotted time and the service excellent. We ordered a mixture of dishes all arriving together, hot and delicious. Not a poor meal amongst them. The whole crispy duck was an excellent choice as a starter along with the chicken satay. The wines are a little pricey... More 

Helpful?
Thank DeniseSouthWalesUK
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Absolutely love this place! Foods to die for, service is excellent so friendly and polite! Take away is very reasonably priced however I find eating in far to expensive! It cost us £30 more to eat in and we only had one drink each and the same food we take away!! But other then that no faults for shangri-la, you... More 

Helpful?
Thank Lindybob14
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Only decided at about 1pm that we wanted to eat out lyesterday(sat 18 June). Called for a table, only table available at 9pm. So, 4 of us arrived and it's the first time visit, we were not disappointed! Great atmosphere, lovely lovely staff, very attentive, but the food.......WOW.....gorgeous, will definitely be going back. Thanks

Helpful?
Thank Lorraine N
Chepstow, United Kingdom
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2016

It would be totally wrong to describe this as a "Chinese" or "Cantonese". The food is so varied and interesting, well presented, and most importantly beautifully cooked and full of taste.

Helpful?
Thank Tony S
Caldicot, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 7, 2016 via mobile

Came here on Monday evening as soon as we got there seat straight away as we was the only two people there , we was rushed to order drinks and made us feel uncomfortable as soon as we arrived we ordered a starter first as we couldn't make our minds up our starter was lovely but half way through the... More 

Helpful?
1 Thank broke94
KevinOnTravel, Owner at Shangri-La Restaurant, responded to this review

Hi there I think it may have been a misunderstanding, the mop was brought to the kitchen and not for the outside at the time. My mums English also isn't the best so it may have been a misinterpretation and misread of her body language but she meant for the best for our guests as we are a family business... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$13 - $40
Cuisine
Chinese, Asian, Malaysian
Meals
Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Full Bar, Delivery, Reservations, Highchairs Available, Serves Alcohol
Good for
Families with children, Business meetings, Special occasions, Large groups
Open Hours
Monday
5:30 pm - 11:00 pm
Tuesday
5:30 pm - 11:00 pm
Wednesday
5:30 pm - 11:00 pm
Thursday
5:30 pm - 11:00 pm
Friday
5:30 pm - 11:30 pm
Saturday
5:30 pm - 11:30 pm
Location and Contact Information
  • Address: 17 St Mary Street, Chepstow, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Monmouthshire  >  Chepstow
  • Phone Number: +44 1291 622959
Description
Open on
Mondays to Thursday
5:30pm to 11:00pm
Friday to Saturday
5:30pm to 11:30pm

Closed on Sundays

Questions & Answers

Questions? Get answers from Shangri-La Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?