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RATINGS
Food
Service
Value

Details

PRICE RANGE
$6 - $19
CUISINES
Mexican, Fast Food, Central American, South American
Special Diets
Vegetarian Friendly
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meals, features
Reviews (48)
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48 results
Traveler rating
27
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6
10
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LanguageEnglish
Traveler rating
27
3
2
6
10
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Reviewed January 11, 2024 via mobile

£2 for a can of vimto… TWO POUNDS!!!! Scandalous…33 pence each in Iceland… this is hugely excessive… and left a bitter taste…

Date of visit: January 2024
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Reviewed November 10, 2023 via mobile

What can I say about this place the food is amazing. I would definitely recommend this place to anybody, great staff and very helpful

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 8, 2023

This is the 2nd time I’ve ordered a takeaway from here. The first time I was disappointed because the nachos were 90% corn chips, 5% chicken and 5% sauce. I thought I was just unlucky. This was in October. Last night I gave it another...chance and ordered a rice box. Nothing like the picture on the website. You’re lucky if you get a teaspoon of each of the ingredients you order and even some of them were completely missing. In phoned and complained. As it was a delivery through JustEat they told me to take it up with them and didn’t accept any responsibility. JustEat do not prepare the order! Absolutely flabbergasted and will never order from them again. Total rip off. Avoid!More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 8, 2023

Really bad experience. We ordered the naked burrito box with chicken for takeaway. It came freezing cold and had about 1 tablespoon of rice. It was also missing the chicken which was the main ingredient. After explaining it was missing the chicken, we didn’t receive...an apology or a refund, as the chicken wasn’t considered a “paid extra”. Imagine ordering a burger and missing the beef patty… Paid £10.50 for this burrito box. See photos below of what we were supposed to get and what actually arrived. This business is not going to survive at this rate.More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 9, 2023

I’d avoid like the plague!Awful food don’t do upto date checks on food! MAKE IT GO INTO LIQUIDATION!

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 22, 2023 via mobile

Good prices, good food and staff happy to explain burrito options to us. Will be back next time I am in Altrincham. Vegan and vegetarian options suited my friends

Date of visit: July 2023
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Reviewed April 21, 2023

The vegetarian burrito I ordered was full of chicken and had to be thrown away because I don't eat meat. After calling and being told the manager would call me and provide a refund, I never heard from them. I called several times and spoke...to two different staff members who repeatedly told me to wait for a call back from the manager. I never heard back and was never given a refund. I ordered a large vegetarian Jackfruit burrito and small nachos from Burrito Picante on Tuesday evening 21st March. It arrived close to 9pm. The nachos came with unmelted cheese and instructions to microwave them. This, as the label explains, is to keep them from getting cold and soggy during delivery. They usually come with the toppings (guacamole, sour cream etc) in separate containers so that you can add them after microwaving without them getting hot. On this occasion, however, the toppings were already poured onto the nachos with the unmelted cheese and so had to be microwaved along with the nachos. Not ideal, but not a big deal either; it was still tasty, though I do think it could use a little more cheese - after the first layer it’s all dry tortilla chips underneath. The real issue arose when I tucked into the burrito. It was a bit cold and less flavourful than usual but was packed like I always expect from Burrito Picante. I’ve ordered this many times before and usually love the flavour and texture of the jackfruit they use. After a couple of bites I began to realise that I wasn’t eating Jackfruit at all, I was eating chicken. Now I’m a vegetarian who hasn’t eaten meat in 6 years (until now), but I do still recognise the texture of chicken in my mouth and having eaten their jackfruit many times - I knew this wasn't it. Some of my meat eating housemates inspected it as well and confirmed that it was definitely chicken. Disappointed, I called Burrito Picante to inform them of the situation and see if I could get a replacement sent over but as it was just after 9pm no-one answered. I called the next day and spoke to a member of staff who took the situation very seriously and said I would be provided a refund by the manager. She said they had a new manager who was still learning the ropes, but she apologised and said she would message the team whatsapp chat about it. She asked me for my number, which I gave, and said the manager would call me the next day, likely in the evening. I waited for the call but it never came, so the next day (Friday 24th) I called the store again and spoke to a different staff member. I caught her up on the situation and she suggested that I might have confused the jackfruit for chicken, but I explained that I had it was definitely chicken and that I still had the burrito wrapped up in the fridge if they wanted to inspect it themselves. She said the manager was off until Sunday and assured me I would be called then and offered a refund. I gave my phone number again and waited for a call. Sunday came and went and I never received a call. I called back on Tuesday 28th and spoke to the staff member I had initially spoken to on Wednesday the week prior. I explained I still hadn’t received a call. She was apologetic and professional and told me she would get the manager to call me back shortly. Weeks later I still haven’t heard from them or been provided a refund. I’m sorry to write such a negative review as while I have found Burrito Picante in the past to be a bit inconsistent in quality and have had orders canceled without reason before, I’ve often found their burritos delicious. Mistakes are inevitable from time to time and can empathise with anyone starting a new position and the challenges that must bring, abiding to dietary requirements really should be the number one priority for any restaurant or takeaway, and the poor customer service (not to be blamed on the staff members I spoke to) I received was unacceptable. Based on my last experience I will not be ordering from Burrito Picante again and can’t recommend that any vegetarian or vegan does either.More

Date of visit: March 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 28, 2022 via mobile

9 family members dropped in for a quick lunch. Staff incredibly helpful and patient with whole group but especially the young children. Made sure different options all clear. Food itself was very tasty and great value Would happily visit again.

Date of visit: November 2022
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Reviewed October 14, 2022 via mobile

Thanks his is the third time we have ordered takeaway. The third time we haven’t received everything we’d ordered. Food is cold when it arrives. The nachos have grated unmelted cheese on them. I didn’t think they could get it wrong three times in a...row! Don’t bother.More

Date of visit: October 2022
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Reviewed August 5, 2022 via mobile

Pooped in at lunch for burritos and drinks first rate service and food young girl serves us pleasantly and professionally.

Date of visit: August 2022
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Reviewed April 16, 2022

Not great, no sour cream, no guacamole, no authentic cooking in the meats, the “spicy” chicken looks like it was shredded from a roast. Completely white looking with no spice or marinade, no house sauces. Chilli tortilla is 10 times better, this is probably just...your standard chain style restaurant. Zero authenticity.More

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 3, 2022

honestly, i'm not the kind of person who leaves certain reviews, but this time i'm really disappointed. I worked in hospitality, I know it's not nice to receive an order 10 minutes before closing, but I would have preferred you to cancel it instead of...sending me the cold burritos and with more than half of the requested ingredients they were missing. I'm just telling you I had to heat it up in the microwave. and it's a shame because I had tried it once, and that's why I ordered again without thinking about it. never again.More

Date of visit: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 25, 2021 via mobile

We live locally and have even here a few times - when we first started going a while ago the staff were nice and friendly but recently the staff have been rude and unhelpful. they made a mistake with our order and were very unapologetic...and rude to me when I walked back to collect the correct orderMore

Date of visit: December 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 6, 2021

Rude staff overpriced food, This is a miserable place and is an insult to Mexican food. Takeaways are overpriced and small cold portions. Sit in and you will be faced with rude miserable staff arguing. Never returning here & hopefully will be shut down soon...as no business can survive run by such poor staffMore

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 6, 2021

Visited on 22/10/21 and were warmly greeted by Tiana. She talked us through the process and was kind and efficient. The food was more than we were expecting. Fresh and tasty ingredients. Loved it. Was worth the 35 mile round trip!!! Will be going again!!

Date of visit: October 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BURRITO PICANTE, Altrincham - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Burrito Picante

Yes, Burrito Picante offers takeout services.

Yes, Burrito Picante offers delivery services.

Burrito Picante is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3
  • Service: 3.5
  • Value: 3