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unit 5 | london road retail park, Carlisle, England
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85 Reviews from our TripAdvisor Community

Traveler rating
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Showing 85: English reviews
Cumbria, United Kingdom
Level Contributor
33 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

For it being a Wednesday lunchtime I can understand that they wont make everything super fresh incase it doesnt get busy, we got a good value for money in a help yourself style with unlimited everything. Although the one staff seemed abit rushed.

Thank sab100802
Level Contributor
261 reviews
203 restaurant reviews
common_n_restaurant_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We called in here yesterday for light snacks and ordered a few things from the starters to share. The waitress was lovely and very helpful, we ordered drinks and then the food and it was really nice. I'll be back again soon and have a main meal.

Thank Sandra M
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Decided on pizza hut for tea and arrived late afternoon restaurant was fairly quiet and we awaited to be asked what we liked eventually a girl came and we asked for a table for two she walked into the main part of the restaurant with us and told us to sit where we liked??? We found a table and say... More 

Thank mrsgol
Manchester, United Kingdom
Level Contributor
63 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A busy Friday evening, we were put on the furthest out-of-the way table in a cold corner of the restaurant and promptly forgotten about. After 15 minutes of being ignored, I had to approach a waitress to ask to be moved from the cold, wobbly table to an alternative table where we might actually be served. We finally ordered and... More 

Thank PNBJ
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Made the order online and picked up the food 15 min later. Great service from the staff, everything according to order. Pizza was OK, but not more than that.

Thank Bindertech
Aberdeen, United Kingdom
Level Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

arrived just before 3pm.....just put all new and fresh pizza out....which were really good. Staff here are lovely, very accommodating because we were almost out of time for the buffet but they did it for us anyway. salads here and other pizza huts always let the side down cos the salad dressings they use are cheap and nasty and really... More 

1 Thank jenny498
Peterborough, United Kingdom
Level Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 17, 2016 via mobile

I have rated this hut as avarage, in as much that the average Pizza Hut seems to have a lack of staff. I don't know the reasons why, but once again it means slower service. I must point out here that the staff at this hut were very friendly, helpful and were doing the best they could for the customers.... More 

2 Thank PhilJCambs
1 review
5 of 5 stars Reviewed May 27, 2016

I come here often to the Carlisle branch , and every time i come in im greeted by someone with a a big smile . Food is really nice , and i dont get how there are soo many people complain, its a really nice place to eat and staff are always eager to help and please. its not designated... More 

Thank Cosmin G
Cockermouth, United Kingdom
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 30, 2016 via mobile

We as a family love Pizza Hut so we took our daughter and friend with our other children for a birthday meal to the Carlisle branch and we were very disappointed service wasn't good just stood around talking while food waited to be served (some staff were lovely though) pizzas very greasy and compared to other pizza huts we have... More 

Thank fionawalker76
Carlisle, United Kingdom
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 18, 2016

It was a pleasure to eat there, the service was what i expected, the lime shake is weird but nice and that was the best "yum yum"for me,i found that the pizza crust was not for my liking personally but ( still having my own gnashers) i will order the next crust up next time round, you dont know till... More 

1 Thank stephenelliott1231

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Italian, Pizza
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Reservations
Good for
Families with children
Location and Contact Information
  • Address: unit 5 | london road retail park, Carlisle, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cumbria  >  Carlisle

Questions & Answers

Questions? Get answers from Pizza Hut staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?