We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

The Lounge Bar & Terrace at Moor Hall Hotel & Spa

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
+44 121 308 3751
Website
More Info
Add Photo Write a Review

118 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 117: English reviews
Sutton Coldfield, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed 4 weeks ago

I have eaten in the lounge bar at Moor Hall on a number of occasions over the past few years and always found it be very pleasant - comfortable seating, nice atmosphere and good bar food. But I met a friend there for lunch recently and it was a completely different experience. The bar menu has been dumbed-down for a... More 

Helpful?
Thank jaylee2016
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am pleased that your previous visits to Moor Hall have been very pleasant experiences, enjoying the comfortable surroundings and great food in our Lounge Bar. We have recently changed the bar menu, and I am disappointed that you and your friend had a long wait for your food, and when it did arrive, it was not up to our... More 

Birmingham
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 29, 2016 via mobile

My boyfriend booked an afternoon spa here for my birthday. Spa facilities were good and enjoyed it thoroughly. We both had a neck, shoulder and back massage whilst we were here which wasn't too "rough" as back massages can be. There was an issue where my necklace fell out my locker and through the top of the door of the... More 

Helpful?
Thank Kaza0901
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to provide your lovely review following your visit with your boyfriend for your birthday. The neck, shoulder and back massage focuses on the key areas of tension in the back of the body, and I am pleased that the pressure applied by our therapist was just right for you both. I am delighted that... More 

West Bromwich, United Kingdom
Level Contributor
3 reviews
2 of 5 bubbles Reviewed October 17, 2016 via mobile

I booked this as a surprise baby shower/ afternoon tea for my daughterOn arrival the place was extremely busy as there was a Wedding Fayre in progress, which we were not told about on booking. We made our way to the reception and were pointed in the direction of the main bar which was again extremely busy and noisy. Eventually... More 

Helpful?
Thank Tracey D
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to post your review. It is clear that we could have done a lot more to improve your recent experience, and I do hope that you will accept my sincere apologies. I have thoroughly investigated all the comments in your review and you can be assured that further staff training will be arranged and... More 

North Warwickshire
Level Contributor
32 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed October 14, 2016

We have eaten here many times on our spa days. The food is delicious - large servings!!! and the staff helpful and friendly. Lovely views from the terrace onto the golf course. Highly recommend

Helpful?
Thank baggiebird33
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for your kind review. I am delighted that you always enjoy your visits to Moor Hall. Your loyalty and kind recommendation is really appreciated by our hardworking team, who look forward to welcoming you again in the near future. More 

Petersfield, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed October 12, 2016

A nice afternoon tea non the terrace in the sunshine, cakes were lovely, sandwich fillings could have been more imaginative

Helpful?
Thank hunny222016
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

The Terrace, with its fabulous views over the surrounding golf course, is bathed in sunshine throughout the summer and is the perfect spot to relax and enjoy an alfresco drink, a meal or afternoon tea, even on an October afternoon! It is always our policy to encourage feedback from our guests, and your comment regarding sandwich filings has been taken... More 

Solihull, United Kingdom
Level Contributor
252 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 264 helpful votes
4 of 5 bubbles Reviewed September 21, 2016

We sat out on the terrace at Moor Hall enjoying pre dinner drinks and cocktails taking in the lovely evening sunshine, service and ambience were both just great, a lovely way to prepare for our dinner.

Helpful?
Thank Kebuts
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

The terrace, with its fabulous views over the surrounding golf course is bathed in sunshine throughout the summer, and is the perfect spot to relax and enjoy an alfresco drink or meal. Lets hope we benefit from a few more evenings like this before winter is upon us! Thank you for your wonderful feedback, we hope to welcome you again... More 

Southampton, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 9, 2016

Angie and Chloe in the bar went out of the way to help, we ordered lunch on the Saturday and as we have dietary issues were not sure how this would work out, we should not have worried. The food was prepared specially for us, delivered hot and very nice indeed. They also helped to arrange an afternoon tea for... More 

Helpful?
Thank PGilkes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

The happiness of our customers is very important to us, and I am delighted that our team accommodated all your dietary requirements, offering you perfectly prepared food for lunch on Saturday and Sunday tea-time. I do hope that you will consider Moor Hall for future occasions, when you can be assured that you will be well looked after by our... More 

Birmingham, United Kingdom
Level Contributor
36 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 8, 2016

A gift for my husbands birthday. There was plenty to eat. The tea itself came a bit too soon so was a little stewed by the time the food arrived. The gluten free cake selection for my husband was a little disappointing though, seemed to come fromSainsbury's Free From range!! But overall an enjoyable experience (could have requested a doggy... More 

Helpful?
Thank Kathy W
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for choosing Moor Hall for your husband’s birthday celebration. We are pleased to accommodate our guests’ dietary requirements, and I am sorry to hear that the gluten free cake selection was disappointing. Your feedback has been discussed with Chef, and he is more than happy to discuss our gluten free range prior to your next visit. It would... More 

Buckfastleigh, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 5, 2016

Even though there was a wedding going on, it didn't effect our meal. Lovely chunky hand cut chips, lovely sandwiches.

Helpful?
Thank deb0rah10
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

With attractively landscaped grounds in the summer and open fires and oak paneling in the winter, Moor Hall sets the perfect romantic scene. Whatever the reason for visiting Moor Hall, we want every guest to have a memorable Moor Hall experience, and I am pleased that you enjoyed your lovely chunky hand cut chips and sandwiches in our lounge Bar.... More 

Guildford, United Kingdom
Level Contributor
124 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed September 2, 2016

Good staff - willing to help Great selection of drinks, Reasonably priced. Delicious wines If you are staying at the hotel you can just add drinks the room which makes things a lot easier.

Helpful?
1 Thank Laura H
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

We have an extensive wine list available for our guests, and our team are always on hand to offer their advice and friendly, efficient service. We want all our guests to relax and enjoy their Moor Hall experience, and our staff are happy to charge the cost of drinks or food consumed during your stay to your room, for payment... More 

Travelers who viewed The Lounge Bar & Terrace at Moor Hall Hotel & Spa also viewed

 
Sutton Coldfield, West Midlands
 
Sutton Coldfield, West Midlands
Sutton Coldfield, West Midlands
 

Been to The Lounge Bar & Terrace at Moor Hall Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$8 - $19
Cuisine
European, British, Bar, Pub, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Serves Alcohol, Full Bar, Private Dining, Validated Parking, Wheelchair Accessible
Good for
Scenic view, Business meetings, Bar scene, Special occasions, Large groups, Romantic, Families with children
Location and Contact Information
  • Address: Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
  • Phone Number: +44 121 308 3751
Description
Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC and major transport links, the Lounge Bar & Terrace at Moor Hall Hotel and Spa in Sutton Coldfield is the perfect place to relax and enjoy morning coffee, a bar meal at any time of day or a traditional Afternoon Tea. In winter, you can sit in the original oak panelled Lounge Bar, Ladywood Room or Minstrel's Gallery, whilst in the summer you can sit outside on the terrace and enjoy the fabulous views over the sweeping lawns. In summer you can also enjoy a Hot Rocks meal out on the Terrace - your choice from the menu is served on a slab of hot volcanic rock so you can cook your food exactly to your liking. There are also two restaurants at Moor Hall - The Oak Room for fine dining and the Country Kitchen carvery.

Questions & Answers

Questions? Get answers from The Lounge Bar & Terrace at Moor Hall Hotel & Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?