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The Lounge Bar & Terrace at Moor Hall Hotel & Spa

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Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
+44 1213083751
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108 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Birmingham, United Kingdom
Level Contributor
74 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked for my sister’s birthday treat. Once we arrived, we were asked for our drinks order. We were left for a little while and thought they’d forgotten about us, we were starving to order, then before you knew it, they automatically bought out our afternoon tea – lovely surprise. We had pre-booked so they are very organised. The afternoon tea... More 

Helpful?
Thank Clarnic
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for booking Afternoon Tea at Moor Hall for your sister’s birthday treat. We are very lucky to be located in such attractive surroundings, and I am pleased that you enjoyed the lovely views out to the gardens from your table. I am delighted that you were impressed by the service and were well satisfied by the portions. Our... More 

Halesowen, United Kingdom
Level Contributor
89 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 165 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first visit for Afternoon Tea at this West Midlands Hotel. The tea itself was delicious and served in delightful surroundings. The staff were friendly and most considerate particularly Connie and Terry who both made our afternoon tops.

Helpful?
1 Thank BrodRobt
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Your lovely comments are really appreciated by our hardworking team. “Wouldn't it be dreadful to live in a country where they didn't have tea?” ― Noël Coward I hope that this will be the first of many visits to our charming country house hotel to enjoy a delicious afternoon tea. More 

Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

I bought my mom and nan here this weekend for a celebratory afternoon tea and it was absolutely lovely! As it was so warm we asked to sit outside and they quickly made us a table up outside, which overlooked the gardens. The food was great and set out so pretty! The scones were amazing and the chocolate brownie! By... More 

Helpful?
Thank Naomi D
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for choosing Moor Hall for your Celebration Afternoon Tea with your Mum and Nan, I am so pleased that our team made you feel so welcome throughout your visit. It is such a treat to be able to eat alfresco, our terrace is quite a sun trap and a great place for relaxing with family and friends. Great... More 

London
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2016

Was treated to afternoon tea by a friend and what a lovely treat it was. The sandwiches were lovely and the cakes and scones so lovely and fresh. What a lovely way to spend an afternoon, tea, cake and good company. Will be going back very soon.

Helpful?
Thank guildy
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am delighted that you both thoroughly enjoyed your Afternoon Tea experience, with lovely and fresh sandwiches, cakes and scones. What more could you ask for, tea, cake and the company of a good friend. We look forward to welcoming you both again very soon. More 

Oxford, United Kingdom
1 review
5 of 5 stars Reviewed July 5, 2016 via mobile

Perfect location to relax after long business day. Professional friendly customer service on each of four days this week and on recent stays. Normally hotel bar / restaurants can be something to be frowned upon. This one is a real find. Thank you.

Helpful?
Thank pablo c
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for your kind review and for your continued loyalty to Moor Hall Hotel & Spa. I am delighted that you consider Moor Hall to be the perfect location to relax after a long business day. We are within easy reach of the NEC Group/LG Arena and the major rail and motorway links. With 83 comfortable bedrooms, 2 restaurants... More 

Uttoxeter
Level Contributor
80 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 27, 2016

Three of us wanted a brief "out of the office" meeting. We chose this place. Excellent - lots of little nooks and crannies to sit in and chat. WiFi was available. We had a club sandwich for lunch - really good (The ham was a bit fatty! but that's being picky!) The waitress was under some pressure and mucked up... More 

Helpful?
Thank UttoxeterPedro
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for choosing Moor Hall for your meeting. We pride ourselves on offering our guests a superior service in all areas of the hotel, and I am sorry that we didn’t get everything right on this occasion. It is always our policy to encourage feedback from our guests, as this helps us to deliver great service to you and... More 

Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 24, 2016 via mobile

I have spent the evening at a business function at Moor Hall hotel and I have to say the food and staff were amazing. A special mention to the manager Sam Goss, a truly great host and thoroughly enjoyed his company. I would recommend Moor Hall Hotel for any business related functions as well as personal. It was a very... More 

Helpful?
Thank Greglarr1982
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for your fantastic feedback following your visit to Moor Hall to attend a business function. Our dedicated team work tirelessly to ensure all our guests are offered a superior service in all areas of the hotel, and your appreciation of the Moor Hall experience is really appreciated. I hope that we have the pleasure of welcoming you back... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed May 23, 2016 via mobile

I went to have afternoon tea (3 of us). We booked for 2:30 and got seated outside to a dirty table. We were told they will get someone to clean it. 10 minutes later, no one came to clean it. We then asked to change to a different table. This would have been at 2:40. We waited for 5 minutes... More 

Helpful?
Thank abdulabdul181
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am very sorry to learn that your party of three were disappointed with your Afternoon Tea experience, and I do hope that you will accept my sincere apologies. It is always our policy to encourage feedback from our guests, as this helps us improve our service for you and future guests, and I can confirm that all aspects of... More 

Derbyshire, United Kingdom
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 22, 2016

we were took in here for the beginning of our day spa. Very nice warm room and lovely view over golf course. The free coffee was lovely. If you like it strong. The staff were lovely

Helpful?
1 Thank sharon302
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am pleased that you enjoyed the free coffee and the fantastic views over the golf course. We are so lucky to be located in such a beautiful setting; I hope the weather was kind enough to allow you to take a stroll around our lovely grounds. I hope you enjoyed your Spa day at Moor Hall Hotel & Spa,... More 

Chesterfield, United Kingdom
Level Contributor
72 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed April 23, 2016

The bar area is quite small but well stocked and it has a cosy atmosphere. There are comfortable chairs and tables and French doors to the outside terrace, which is furnished with rattan garden furniture and tables with large umbrellas. You can eat outside as well as enjoying your drinks and the views across the gardens and golf course make... More 

Helpful?
Thank Sammie134
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

The oak panelled Lounge Bar and Terrace offers a more informal dining option. The terrace, with its fabulous views over the surrounding golf course, is bathed in sunshine throughout the summer, and is the perfect spot to relax and enjoy an alfresco drink or a meal. We are now offering our Hot Rocks menu, which is a fun and unique... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$8 - $20
Cuisine
European, British, Gluten Free Options, Bar
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Serves Alcohol, Full Bar, Private Dining, Validated Parking, Wheelchair Accessible
Good for
Business meetings, Scenic view, Large groups, Bar scene, Special occasions
Location and Contact Information
  • Address: Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
  • Phone Number: +44 1213083751
Description
Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC and major transport links, the Lounge Bar & Terrace at Moor Hall Hotel and Spa in Sutton Coldfield is the perfect place to relax and enjoy morning coffee, a bar meal at any time of day or a traditional Afternoon Tea. In winter, you can sit in the original oak panelled Lounge Bar, Ladywood Room or Minstrel's Gallery, whilst in the summer you can sit outside on the terrace and enjoy the fabulous views over the sweeping lawns. In summer you can also enjoy a Hot Rocks meal out on the Terrace - your choice from the menu is served on a slab of hot volcanic rock so you can cook your food exactly to your liking. There are also two restaurants at Moor Hall - The Oak Room for fine dining and the Country Kitchen carvery.

Questions & Answers

Questions? Get answers from The Lounge Bar & Terrace at Moor Hall Hotel & Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?