We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Lounge Bar & Terrace at Moor Hall Hotel & Spa

Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
+44 121 308 3751
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent59%
  • Very good26%
  • Average6%
  • Poor6%
  • Terrible3%
Travelers talk about
“sandwiches” (28 reviews)
“cake” (7 reviews)
“soup” (3 reviews)
Closed Now
Hours
CUISINES
British, Bar, European, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
All Details
Write a ReviewReviews (163)
Traveler rating
Traveler type
Time of year
Language

1 - 10 of 161 reviews

Reviewed 1 week ago

I expected so much - a four star, Best Western Premier Hotel - should have been great! It wasn't. My daughter and her boyfriend took me here for lunch on my birthday last Sunday. It was a lovely day and we ate on the Terrace...More

Thank Annette B
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded 4 days ago

Thank you for taking the time to post your review. It is always our policy to encourage feedback from our guests as this helps us improve our service to you and future guests. As a Trip Advisor Certificate of Excellence holder, we take great care...More

Reviewed 3 weeks ago

Staff friendly here - was sad they ran out of proper balloon gin glasses when I ordered my cocktail. I think I may have been served by a trainee as he looked less confident making a gin cocktail from the menu. I had to ask...More

Thank MrsBsTravels
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to post your review and for all your positive feedback relating to our swift service and affordable prices. Moor Hall has been family owned for over 50 years now and I am pleased that you enjoyed the hotel’s delightful...More

Reviewed April 18, 2018 via mobile

I recently visited Moor Hall on Mothering Sunday for afternoon tea and Sunday 15th April for a spa day. I was completely overwhelmed with the beautiful food and the friendly staff! In particular Hugh Boyd. Hugh made our visit extra special with his excellent customer...More

Thank Charley B
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded April 26, 2018

WOW. Thank you for taking the time to write your fantastic review, this is really appreciated by our Operations Manager, Hugh Boyd, and our dedicated team, whose excellent customer service helped to make your visit extra special. Our main cultural value is to make our...More

Reviewed January 20, 2018

Vegetarian choice of food from the menu was not brilliant, but was well presented and tasty. Breakfast was excellent with plenty of choice, and coffee, tea and toast top-ups.More

Thank Julie B
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded January 26, 2018

Thank you for taking the time to post your review. I am pleased that you enjoyed an excellent breakfast with plenty of choice and a well presented and tasty vegetarian dish. It is always our policy to encourage feedback from our guests as this help...More

Reviewed January 8, 2018

We only ordered drinks but despite it being very busy we were served quickly and as there were no seats available staff enquired as to whether they could assist and we found seating elsewhere near the Lounge Bar

Thank Brenda L
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded January 12, 2018

Thank you for your lovely review. We are pleased you enjoyed your visit, and despite it being very busy our hardworking team looked after you admirably. We hope that you will come back and visit us again soon.

Reviewed January 4, 2018

A few pre dinner drinks in the bar during our stay. Drinks scrummy, friendly and efficient bar staff.. In comfortable and relaxing surroundings. - A++++More

1  Thank Katrina F
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded January 8, 2018

Our dedicated team work tirelessly to ensure all our guests are offered a superior service in all areas of the hotel, and your appreciation of the Moor Hall experience is really appreciated. I hope that we have the pleasure of welcoming you back to the...More

Reviewed December 22, 2017

Wonderful afternoon tea especially on a nice day when you can sit out on the pateo watching the golf or simply enjoying the beautiful surroundings.More

Thank Trev F
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded December 28, 2017

In winter our guests can take afternoon tea in the original oak panelled Lounge Bar, Ladywood Room or Minstrel’s Gallery, and our terrace offers fabulous views over the sweeping lawns. Whatever time of the year you visit Moor Hall you will be sure of a...More

Reviewed December 20, 2017

Just returned from a group lunch for c 100 people in The Charter Suite. Overall service poor from initial bar service. Asked for a Soda and lime without ice, came with ice. Asked for Chilean Sauvignon Blanc and served South African. on both occasions these...More

Thank AceBhamUK
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded December 22, 2017

At Moor Hall Hotel & Spa, we pride ourselves on offering our guests a consistently high standard of service at all times and we are very sorry to read your review. It is always our policy to encourage feedback from our guests as this helps...More

Reviewed December 13, 2017 via mobile

Had a lovely afternoon...managed to battle the snow on Monday 11th. The food was delicious and plentiful especially the scones ! The staff were welcoming and our waiter (I forget his name 😔 which I'm cross about) was very polite and charming and he came...More

Thank Michele H
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded December 22, 2017

Well done for battling the snow to celebrate your Mom's 80th Afternoon Tea at our family owned hotel. Our hardworking team love to make our guests feel special and I am so pleased that your Mom was touched by both the cake and the singing!...More

Reviewed December 10, 2017

Five of use enjoyed a lovely afternoon tea at Moor Hall last Friday. One of the members of our party is in a wheelchair, the access was very good and the staff we very accommodating. They also made slight changes to the sandwiches without question....More

Thank Pauline L
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this reviewResponded December 11, 2017

The happiness of our customers is very important to us, and I am delighted that all your expectations were met when you visited Moor Hall with your party for a lovely Festive Afternoon Tea. I hope we can tempt you back very soon.

Nearby
Nearby HotelsSee all 10 hotels in Sutton Coldfield
Moor Hall Hotel & Spa, BW Premier Collection
1,947 reviews
.01 miles away
Premier Inn Birmingham North (Sutton Coldfield) Hotel
491 reviews
.83 miles away
Royal Hotel
155 reviews
1.11 miles away
Butler's Arms
32 reviews
1.18 miles away
Nearby Restaurants
Romantica Italian
670 reviews
.81 miles away
The Oak Room Restaurant at Moor Hall Hotel & Spa
280 reviews
.25 miles away
Bistrot Pierre
412 reviews
.76 miles away
Nearby Attractions
The Mare Pool
6 reviews
.70 miles away
The Mitchell Centre
89 reviews
.36 miles away
Artifex
19 reviews
.38 miles away
Chase Farm Shop
25 reviews
.79 miles away
Questions & Answers
Get quick answers from The Lounge Bar & Terrace at Moor Hall Hotel & Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$8 - $20
Meals
Drinks, Lunch, Dinner, Breakfast, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Private Dining
Good for
Large groups, Special occasions, Romantic, Scenic view, Bar scene, Business meetings, Families with children
Open Hours
Sunday
9:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Location and Contact Information
  • Address: Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
  • Phone Number: +44 121 308 3751
  • E-mail
Description
Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC and major transport links, the Lounge Bar & Terrace at Moor Hall Hotel and Spa in Sutton Coldfield is the perfect place to relax and enjoy morning coffee, a bar meal at any time of day or a traditional Afternoon Tea. In winter, you can sit in the original oak panelled Lounge Bar, Ladywood Room or Minstrel's Gallery, whilst in the summer you can sit outside on the terrace and enjoy the fabulous views over the sweeping lawns. In summer you can also enjoy a Hot Rocks meal out on the Terrace - your choice from the menu is served on a slab of hot volcanic rock so you can cook your food exactly to your liking. There are also two restaurants at Moor Hall - The Oak Room for fine dining and the Country Kitchen carvery.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
;