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Ratings and reviews

#13 of 17 Indian in Poole
RATINGS
Food
Service
Value

Details

CUISINES
Indian, Asian, Balti, Eastern European
Meals
Dinner
FEATURES
Delivery, Takeout, Wheelchair Accessible
Reviews (43)
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43 results
Traveler rating
26
1
2
4
10
Traveler type
Time of year
LanguageEnglish
Traveler rating
26
1
2
4
10
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Reviewed May 21, 2020 via mobile

Ordered a fair amount of food from here. About £30 worth. The food took an hour to come. Okay fine. Busy night right? However when the food arrived the curry had exploded in the bag. Over the rest of the food. When I called them...so they could fix the issue they where rather rude. Telling me it wasn’t possible for it to have done that, while I’m stood looking at my Broken popadoms and soggy naan. When the food did arrive for a second time (After another hour) the quality was mediocre to say the least. The prawns in the butter curry where burnt. One naan was very undercooked. I don’t usually write bad reviews for places but I was so disappointed (it was a treat for my boyfriend and we didn’t end up eating till gone 9, I ordered at 6.30)More

Date of visit: May 2020
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Reviewed December 7, 2019

Was given an estimate of 40-50 mins for delivery. The food turned up after 1.5 hours. When it arrived the meat and potato dishes were only half full and the starter contained far too much salt and was a little “off”.

Date of visit: December 2019
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Reviewed November 2, 2019 via mobile

Don’t bother ordering a takeaway, we placed and order at just after 6pm advised delivery would be 60/70 minutes after 1hr 30 still no food tried calling the restaurant but not picking up!! Food finally arrived at 8.20!!!! 2hrs 15mns! Not acceptable we sent the...driver back with our food, not prepared to hand over money to such a badly run restaurant!!!!More

Date of visit: November 2019
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Reviewed April 13, 2019

When we ordered a takeaway this evening from Cinnamon we were told there would be a 50/55 minute wait. After 75 minutes I phoned them and was told we were next on delivery. 15 minuets later food arrived. My husband had Lamb Tikka Rogan Josh...which he always enjoys. It consisted of lamb and sauce but no tomatoes etc. Disappointing. I had King Prawn Biryani which, whilst tasty, had a stodgy consistency which is not the norm. Not sure if they have a new chef but the overall experience was not of the usual standard. Pity.More

Date of visit: April 2019
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Reviewed February 26, 2019 via mobile

....tasting slop. Quite probably the worst curry I've experienced in many a long year. Difficult to believe anyone goes there twice.

Date of visit: February 2019
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Reviewed February 23, 2019 via mobile

What can I say, food delivered very fast, polite guy that delivered. Food was hot and delicious.. Amazing tasting curry and keema naan bloody amazing. Think it must have a new owner.. Will be using again and would highly recommend...

Date of visit: February 2019
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Reviewed November 10, 2018

Salty poppadums, lamb tikka that isn’t even tikka, just dried up old lamb and don’t get me started on the main!! an hour and a half delivery time, never again, don’t even bother!!!

Date of visit: November 2018
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Reviewed October 26, 2018 via mobile

Great takeaway. Good size portions. Friendly staff. Good value all round. Can't wait for pay day again to get back there

Date of visit: October 2018
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Reviewed August 7, 2018 via mobile

Enjoyed my visits here over the years and still excellent. Staff always friendly and know customers by name.

Date of visit: August 2018
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Reviewed June 22, 2018 via mobile

We tried this restaurant when it1st opened and was very dissapointed, despite living a 5 minute walk away have never used again. Ordered tonight via the pub they now have a relationship with. Though on price terms curry and a nan for £5 is great,...the bhuna was bland and runny, the nan to be fair was great but will never use again.More

Date of visit: June 2018
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Frequently Asked Questions about Cinnamon Tree

  • Yes, Cinnamon Tree offers takeout services.

  • Yes, Cinnamon Tree offers delivery services.

  • Cinnamon Tree is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 3.5
    • Service: 3.5
    • Value: 4